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Shareholder Services Analyst Jobs (NOW HIRING)

Neuberger Berman

Shareholder Services Senior Analyst

New York, NY · Hybrid

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Shareholder Services Senior Analyst to join our Fund Services team. This role is responsible for delivering exceptional client service and transaction support while contributing to ...

Swbc

Tax Accountant - Income Tax (Onsite)

San Antonio, TX · On-site

  • Medical

  • Retirement

You will get to exercise your analytical and deductive reasoning skills. If you are looking for a ... Years of Service awards * Career enhancement and growth opportunities * Leadership Academy and ...

SWBC

Shareholder Services Tax Accountant

San Antonio, TX · On-site

  • Medical

  • Retirement

You will get to exercise your analytical and deductive reasoning skills. If you are looking for a ... Years of Service awards * Career enhancement and growth opportunities * Leadership Academy and ...

ultimus

529 Shareholder Services Specialist II

Milwaukee, WI · On-site

$81K - $81K/yr

SUMMARY The 529 Plan Services Specialist II is responsible for providing various transfer agency ... Multitasking, analytical, and organizational skills. * Initiative-taking, strategic, and meticulous ...

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Shareholder Services Analyst information

What is a shareholder services analyst?

Shareholder Services Analysts are professionals who support shareholders of investment funds, corporations, or financial institutions by handling account inquiries, processing transactions, and ensuring accurate record-keeping. They act as a point of contact for shareholders, addressing questions about dividends, share ownership, and account changes. In addition, they may assist with regulatory compliance, reporting, and resolving discrepancies in shareholder records. Their work is critical to maintaining trust and transparency between organizations and their investors.

What are the key skills and qualifications needed to thrive as a shareholder services analyst?

To thrive as a Shareholder Services Analyst, you need strong analytical abilities, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with shareholder recordkeeping systems, transfer agent software, and compliance platforms is typically required, as are certifications like the Securities Industry Essentials (SIE) or FINRA licenses. Exceptional communication, problem-solving skills, and customer service orientation help build trust and resolve shareholder inquiries effectively. These skills are crucial for maintaining accuracy, regulatory compliance, and positive stakeholder relationships in financial services.

What is the difference between Shareholder Services Analyst vs Transfer Agent?

AspectShareholder Services AnalystTransfer Agent
ResponsibilitiesHandling shareholder inquiries, maintaining records, processing transactionsMaintaining shareholder records, issuing stock certificates, processing transfers
Required CredentialsTypically a bachelor's degree, knowledge of securities and customer serviceOften similar, with securities knowledge and administrative skills
Work EnvironmentFinancial institutions, mutual fund companies, brokerage firmsTransfer agencies, mutual fund companies, corporate registrars

Shareholder Services Analysts and Transfer Agents both work within the securities industry, focusing on shareholder recordkeeping and transaction processing. While their roles overlap in handling shareholder inquiries and maintaining records, Shareholder Services Analysts often focus more on customer service and support, whereas Transfer Agents handle the administrative aspects of stock transfers and issuing certificates. Both roles require similar credentials and are employed in comparable environments, making them closely related but distinct in their primary functions.

How does a shareholder services analyst typically collaborate with other departments within a financial institution?

As a Shareholder Services Analyst, you will frequently coordinate with departments such as fund administration, compliance, and client relationship management. This collaboration ensures accurate processing of shareholder transactions, resolution of account discrepancies, and adherence to regulatory requirements. Effective communication and teamwork are key, as you may need to relay client feedback, clarify transaction details, or support audits and reporting. Building strong cross-functional relationships can also open up opportunities for career advancement within the organization.
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Shareholder Services Analyst jobs near you
Infographic showing various Shareholder Services Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Shareholder Services Senior Analyst

Neuberger Berman Group LLC

New York, NY • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

We are seeking a Shareholder Services Senior Analyst to join our Fund Services team. This role is responsible for delivering exceptional client service and transaction support while contributing to daily workflow processes and fund operations.
Responsibilities
• Deliver outstanding client service by professionally handling calls, emails, and work items with accuracy and within established deadlines, including support for the Dealer Services Call Center
• Assist direct shareholders with account setup, maintenance, and transaction processing
• Process literature requests from prospective and current shareholders
• Identify appropriate funds and/or services based on inquiries from prospective and current shareholders
• Maintain effective communication and follow-through with the Fund's transfer agent
• Place outbound calls to shareholders to resolve processing issues and provide requested information
• Collaborate with internal teams - including portfolio management, sales & marketing, and legal & compliance - to deliver timely and accurate responses to client inquiries
• Serve as an escalation point for fellow team members in the absence of management, providing guidance on complex inquiries and ensuring continuity of service
Qualifications
Required
• Bachelor's degree (business-related field preferred)
• Excellent written and verbal communication skills
• Results-oriented with strong follow-through and a high level of attention to detail
• SIE, Series 6, and Series 63 licenses, with opportunity to obtain the Series 7.
Preferred
• Prior experience in financial services, sales, and/or client service roles
• Familiarity with fund operations, transfer agency processes, or shareholder services
Location: New York City; hybrid with a minimum of two days per week in office.
#LI-KF1
#LI-Hybrid
Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.
Compensation Details
The salary range for this role is $65,000-$75,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com.
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