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Shareholder Services Analyst Jobs (NOW HIRING)

GMO

Client Systems Manager

Boston, MA · On-site

$200 - $220/hr

Manage the day-to-day delivery for Performance Analytics and Shareholder Services platforms * Provide technical guidance to the team on design, architecture, and implementation decisions * Lead ...

GMO

2027 Investment Operations Associate

Boston, MA

$80/hr

Investment Analysis The Investment Analysis team provides detailed performance analytics to GMO ... Shareholder Services The Shareholder Services group is responsible for reviewing, processing and ...

New

GMO

2027 Investment Operations Associate

Boston, MA

$62K - $72K/yr

Investment Analysis The Investment Analysis team provides detailed performance analytics to GMO ... Shareholder Services The Shareholder Services group is responsible for reviewing, processing and ...

New

Socket.dev

Chief Financial Officer (CFO)

Romeo, CO · On-site

$250 - $410/hr

Finance Directors, Legal Director, Shareholder Services Would you like to work for a company where ... Financial Planning, Reporting & Analysis * Lead global budgeting, forecasting, and long-range ...

L&L Products

Chief Financial Officer (Romeo)

Romeo, MI · On-site

Finance Directors, Legal Director, Shareholder Services Would you like to work for a company where ... Guide capital expenditure (CapEx) planning, ROI analysis, and post-investment performance reviews.

L&L Products

Chief Financial Officer (CFO)

Romeo, MI

Finance Directors, Legal Director, Shareholder Services Would you like to work for a company where ... Financial Planning, Reporting & Analysis * Lead global budgeting, forecasting, and long-range ...

SRS Acquiom

Client Services Liaison

$28.85 - $30/hr

Our M&A services include professional shareholder representation, paying and escrow agent services ... This role requires the ability to address complex analytical questions across business lines ...

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Shareholder Services Analyst information

What is a shareholder services analyst?

Shareholder Services Analysts are professionals who support shareholders of investment funds, corporations, or financial institutions by handling account inquiries, processing transactions, and ensuring accurate record-keeping. They act as a point of contact for shareholders, addressing questions about dividends, share ownership, and account changes. In addition, they may assist with regulatory compliance, reporting, and resolving discrepancies in shareholder records. Their work is critical to maintaining trust and transparency between organizations and their investors.

What are the key skills and qualifications needed to thrive as a shareholder services analyst?

To thrive as a Shareholder Services Analyst, you need strong analytical abilities, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with shareholder recordkeeping systems, transfer agent software, and compliance platforms is typically required, as are certifications like the Securities Industry Essentials (SIE) or FINRA licenses. Exceptional communication, problem-solving skills, and customer service orientation help build trust and resolve shareholder inquiries effectively. These skills are crucial for maintaining accuracy, regulatory compliance, and positive stakeholder relationships in financial services.

How does a shareholder services analyst typically collaborate with other departments within a financial institution?

As a Shareholder Services Analyst, you will frequently coordinate with departments such as fund administration, compliance, and client relationship management. This collaboration ensures accurate processing of shareholder transactions, resolution of account discrepancies, and adherence to regulatory requirements. Effective communication and teamwork are key, as you may need to relay client feedback, clarify transaction details, or support audits and reporting. Building strong cross-functional relationships can also open up opportunities for career advancement within the organization.

What is the difference between Shareholder Services Analyst vs Transfer Agent?

AspectShareholder Services AnalystTransfer Agent
ResponsibilitiesHandling shareholder inquiries, maintaining records, processing transactionsMaintaining shareholder records, issuing stock certificates, processing transfers
Required CredentialsTypically a bachelor's degree, knowledge of securities and customer serviceOften similar, with securities knowledge and administrative skills
Work EnvironmentFinancial institutions, mutual fund companies, brokerage firmsTransfer agencies, mutual fund companies, corporate registrars

Shareholder Services Analysts and Transfer Agents both work within the securities industry, focusing on shareholder recordkeeping and transaction processing. While their roles overlap in handling shareholder inquiries and maintaining records, Shareholder Services Analysts often focus more on customer service and support, whereas Transfer Agents handle the administrative aspects of stock transfers and issuing certificates. Both roles require similar credentials and are employed in comparable environments, making them closely related but distinct in their primary functions.

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Shareholder Services Analyst jobs near you
Infographic showing various Shareholder Services Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Analyst, Fund Operations

DoubleLine Group LP

Los Angeles, CA • On-site

$90 - $110/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

The Fund Operations Analyst is responsible for administering DoubleLine's Intermediary Oversight program and coordinating the firm's relationships with financial intermediaries supporting its registered investment products. This role is responsible for intermediary onboarding, ongoing due diligence, contractual agreement administration, shareholder servicing and Sub-TA fee oversight, and transfer agent oversight activities. Working cross-functionally with Legal, Compliance, Fund Operations, the Distributor, Transfer Agent, and other internal stakeholders, the Analyst helps ensure intermediary relationships are effectively administered and servicing arrangements comply with contractual and regulatory requirements. The position also supports Board reporting, service provider oversight, operational reporting, and process improvement initiatives related to intermediary and transfer agent activities.Job FunctionsAdminister and support DoubleLine’s Intermediary Oversight Group, a cross-department team that oversees Intermediary Relationships.Assist with Board reporting related to intermediary oversight activities.Coordinate intermediary onboarding, due diligence, and ongoing oversight activities in partnership with Legal, Compliance, the Transfer Agent, Distributor, and other internal stakeholders.Manage the execution and implementation of selling agreements, shareholder servicing agreements, Sub-TA agreements, and related amendments.Serve as an escalation point of contact for intermediary-related inquiries and issue resolution.Oversee shareholder servicing (Sub-TA), administrative servicing, and other intermediary compensation payments; coordinate payment with external vendors, Distributor and DoubleLine Accounts Payable department.Monitor intermediary servicing fee arrangements to ensure consistency with contractual obligations and participate in industry benchmarking surveys (e.g., Barrington Partners, ICI) to evaluate DoubleLine's servicing fee arrangements against industry practices.Maintain policies, procedures, operational documentation, and intermediary records to support internal governance, audits, and regulatory examinations.Support the day-to-day oversight of the Funds' transfer agent and other third-party service providers, including issue resolution, operational changes, and periodic service reviews.Investigate and resolve day-to-day operational items relating to TA functions and identify and implement process improvements and draft procedures.Support internal teams with commingled fund reporting and data related to Intermediary relationships and direct TA services.3+ years of experience in any of the following:Mutual Fund OperationsTransfer AgencyFund AdministrationFinancial Intermediary OversightDistributor OperationsShareholder ServicingExperience working with omnibus intermediaries is preferred.Strong understanding of:Mutual fund distributionFinancial intermediary operating modelsShareholder servicing (Sub-TA), 12b-1 distribution and revenue share arrangementsOmnibus accountsTransfer agency operationsNSCC Networking and Fund/SERV; DTCC Mutual Fund Profile I and IIFamiliarity with intermediary due diligence and oversight frameworks, including FICCA, is preferred.Proficiency in Microsoft Office products, particularly Excel and Power BI.Base Salary RangeThe estimated base salary range for this position is $90,000 - $110,000. In addition to base salary, this position is eligible for an annual discretionary bonus, plus a comprehensive benefits package. #J-18808-Ljbffr

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