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Senior Itil Trainer Jobs (NOW HIRING)

SAIC

Senior SVAT System Administrator

Colorado Springs, CO · On-site

$84K - $114K/yr

... and training prior to live deployment. * Third-Party SVAT Governance: Analyze and evaluate third ... Relevant Computing Environment or Testing Certification (e.g., ISTQB Certified Tester, ITIL v4 ...

Centurylink

SENIOR ENGINEER

Town And Country, MO · On-site

$99K - $137K/yr

... training • Creative problem-solving to identify the source of problems • Create or update ... and ITIL guidelines and practices • Technical certifications in areas of expertise (Cisco ...

Maximus

Senior BUR and Storage Engineers

VA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... ITIL Foundation or similar service management training. - Strong documentation, communication, and incident coordination skills. #techjobs #clearance #veteransPage Minimum Requirements TCS218, T2 ...

ASM Research

Problem Manager, Sr

Apply ITIL-aligned problem management practices, tightly integrating with incident, change, and ... All recruiting, hiring, training, and promoting for all job classifications is done without regard ...

Mizuho Bank, Ltd.

Senior Windows Engineer

Manhattan, NY · On-site

$111K - $185K/yr

Operate within ITIL-based service management frameworks and support change, incident, and problem ... Salary offers are based on a wide range of factors including relevant skills, training, experience ...

New

Mizuho Financial Group

Senior Windows Engineer

New York, NY · Hybrid

$111K - $185K/yr

Operate within ITIL-based service management frameworks and support change, incident, and problem ... Salary offers are based on a wide range of factors including relevant skills, training, experience ...

Vistra Corp.

Sr. Analyst, Technology Services

Irving, TX · On-site

$84K - $111K/yr

... training technology and business users on how to engage to improve the user experience. Key ... ITIL-aligned processes. • Partner with business users, process owners, architecture and ...

C3EL

Senior Project Manager & Site Lead

Honolulu, HI · On-site

C3EL is seeking a cleared Senior Project Manager & Site Lead to join our on-site team at Fort ... training or courses (PMI, Six Sigma, ITIL, etc.). • Prior management experience supporting ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ... ITIL (Information Technology Infrastructure Library) certification. * Must be able to complete a ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ... ITIL (Information Technology Infrastructure Library) certification. * Must be able to complete a ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ... ITIL (Information Technology Infrastructure Library) certification. * Must be able to complete a ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Provide training and guidance to end-users, stakeholders, and administrators. * Maintain ... ITIL (Information Technology Infrastructure Library) certification. * Must be able to complete a ...

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Senior Itil Trainer information

See salary details

$24.5K

$77.3K

$136.5K

How much do senior itil trainer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for senior itil trainer in the United States is $77,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a Senior ITIL Trainer do?

A Senior ITIL Trainer is responsible for delivering advanced training on ITIL (Information Technology Infrastructure Library) frameworks and best practices to IT professionals and organizations. They design and conduct courses, evaluate participants, and provide expert guidance on implementing ITIL processes to improve IT service management. Senior trainers often have extensive experience in ITIL, hold advanced certifications, and may also develop training materials or mentor junior trainers. Their role is crucial in helping organizations enhance their IT service delivery and align IT services with business goals.

What are the key skills and qualifications needed to thrive as a Senior ITIL Trainer?

To thrive as a Senior ITIL Trainer, you need deep expertise in ITIL frameworks, IT service management, and significant experience delivering technical training, usually supported by advanced ITIL certifications (such as ITIL Expert or Master). Familiarity with learning management systems (LMS), online training platforms, and digital presentation tools is essential. Outstanding communication, coaching abilities, and adaptability help trainers engage diverse audiences and tailor instruction to different learning styles. These skills ensure trainees gain practical, actionable ITIL knowledge that can be applied to improve organizational IT service delivery.

What are some common challenges faced by Senior ITIL Trainers when delivering training to diverse groups?

Senior ITIL Trainers often encounter groups with varying levels of ITIL experience, learning styles, and professional backgrounds. Balancing the pace of training to keep both newcomers and experienced professionals engaged can be challenging. Additionally, translating complex ITIL concepts into real-world scenarios that resonate with different industries requires adaptability and strong communication skills. Effective trainers regularly use interactive activities and tailored examples to ensure all participants are able to connect with and apply ITIL best practices.

What is the difference between Senior Itil Trainer vs Itil Trainer?

AspectSenior Itil TrainerItil Trainer
CertificationsITIL Expert, Intermediate certificationsITIL Foundation, Intermediate certifications
Experience5+ years in training and IT service management1-3 years in ITIL training roles
Work EnvironmentCorporate training, consulting firms, large organizationsTraining providers, corporate workshops, online platforms
ResponsibilitiesDesigning advanced training programs, mentoring trainersDelivering ITIL courses, preparing training materials

The main difference between a Senior Itil Trainer and an Itil Trainer lies in experience, certifications, and responsibilities. Senior Itil Trainers typically have more advanced certifications and years of experience, often mentoring others and designing complex training programs. Itil Trainers focus on delivering courses and foundational training. Both roles are essential in IT service management education, but the senior position involves higher expertise and leadership in training initiatives.

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Senior Itil Trainer jobs near you
Infographic showing various Senior Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,350 per year, or $37.2 per hour.

Senior Help Desk Technician II

CGS Federal (Contact Government Services)

Atlanta, GA • On-site

$19.25 - $26/hr

Full-time

Re-posted 22 hours ago

Job description

Job Summary:
CGS Federal is a company dedicated to enhancing government operations through innovative solutions. They are seeking a Senior Help Desk Technician to provide Level 1 & 2 support services to various end users within the Executive Office for the United States Attorneys, ensuring effective IT support and training.
Responsibilities:
• Backup/Restoration admin/support
• File Server support
• User Account/Mailbox administration
• Software/Hardware installation
• Handheld device installation/troubleshooting/support
• Remote User setup/support/troubleshooting
• End-user training
• Creation of procedural documentation
• Creation of spreadsheets/databases for tracking purposes
• Record and update required information for all IT-related tickets utilizing ITIL
• Creation of Incident work-log entries
• Accurately answer user support questions of software and hardware in the EOUSA office environment
• Maintain Account Management forms for new and departed users per Government policy and procedures
• Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
• Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
• Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
• Submit weekly status reports and monthly surveys
• Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
• Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions
Qualifications:
Required:
• One year or more Adobe Connect or related online meeting center set-up experience.
Preferred:
• ITIL Foundations certification
• Change Management experience
• Active DOD clearance of Level 6 Public Trust or above
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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