We are so glad you are interested in joining Sutter Health!
Organization:SHSO-Sutter Health System Office-Valley
Position Overview:Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Job Description:
EDUCATION:Equivalent experience will be accepted in lieu of the required degree or diploma.
- Associate's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE- Epic Resolute Hospital (HB) and Professional Billing (PB) certification within 6 months of hire
TYPICAL EXPERIENCE:- 1 year recent relevant experience
Job Shift:Days
Schedule:Full Time
Shift Hours:8
Days of the Week:Monday - Friday
Weekend Requirements:As Needed
Benefits:Yes
Unions:No
Position Status:Non-Exempt
Weekly Hours:40
Employee Status:Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $37.68 to $56.52 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.