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Epic Support Analyst Day Shift Jobs (NOW HIRING)

Northcare

EPIC Support Analyst (69492)

Oklahoma City, OK · On-site

EPIC Support Analyst Employee Category : Exempt Reporting Relationship : Epic Application Manager Character Qualities: * Discretion- Recognizing and avoiding words, actions, and attitudes that could ...

New

Reid Health

Epic Beaker Analyst

Day Shift. 40 hours weekly. 8:00am - 5:00pm Type additional details specific to position and/or ... About the Position Responsible for design, analysis, testing, installation, and support activities ...

Spectrum Health

Epic Beaker Analyst

Southfield, MI · On-site

... Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m ... We are committed to supporting prospective team members who require reasonable accommodations to ...

Deloitte

Epic Beaker Consultant

Salt Lake City, UT · Hybrid

Epic support role for the Beaker application, to include on-call support on a weekly rotating basis ... Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and ...

Deloitte

Epic Beaker Consultant

Memphis, TN · Hybrid

Epic support role for the Beaker application, to include on-call support on a weekly rotating basis ... Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and ...

Deloitte

Epic Beaker Consultant

Grand Rapids, MI · Hybrid

Epic support role for the Beaker application, to include on-call support on a weekly rotating basis ... Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and ...

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How much do epic support analyst day shift jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for epic support analyst day shift in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

Is IT hard to be an Epic analyst?

Being an Epic Support Analyst requires technical knowledge of Epic systems, strong problem-solving skills, and the ability to work with healthcare software. The role involves troubleshooting, user support, and often requires certifications or training on Epic platforms, but the difficulty varies based on prior experience and familiarity with healthcare IT. It can be challenging but manageable with proper training and experience.

What is the role of an Epic support analyst?

An Epic support analyst is responsible for maintaining and troubleshooting the Epic electronic health record system, ensuring its optimal performance for healthcare providers. They provide technical support, resolve system issues, and may assist with system updates or training, often working in a healthcare IT environment. Strong knowledge of Epic modules, troubleshooting skills, and certification are typically required.

Can an Epic analyst work from home?

Epic Support Analysts typically work on-site to provide direct technical support and system troubleshooting, but some organizations may offer remote work options depending on company policies and the nature of the support tasks. Remote work may require familiarity with remote access tools and adherence to security protocols.

What does an Epic analyst get paid?

An Epic Support Analyst typically earns between $60,000 and $85,000 annually, depending on experience, location, and certifications. Salaries can vary based on the healthcare organization and the complexity of the Epic modules supported.
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Epic Support Analyst Day Shift jobs near you
Infographic showing various Epic Support Analyst Day Shift job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
EPIC Support Analyst (69492)

EPIC Support Analyst (69492)

Northcare

Oklahoma City, OK • On-site

Full-time

Posted yesterday

New

Job description

Department: IT Department
Position: EPIC Support Analyst
Employee Category: Exempt
Reporting Relationship: Epic Application Manager
Character Qualities:
  • Discretion- Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences.
  • Responsibility- Knowing and doing what is expected of me.
  • Alertness - Being aware of what is taking place around me so I can have the right responses.
  • Dependability - Fulfilling what I consented to do, even if it means unexpected sacrifice.
  • Sensitivity - Using my senses to perceive the true attitudes and emotions of others.

Summary of Duties and Responsibilities:
The EPIC Support Analyst possesses a deep understanding of Epic and health center operations. The EPIC Support Analyst ensures the initial as well as ongoing education and coaching in various areas of EPIC via bootcamps, webinars, workshops, and one on one trainings.
Primary Duties and Responsibilities:
  1. Maintains updated and ongoing knowledge in designated EPIC areas.
  2. Plans, coordinates, facilitates, and evaluates learning sessions/trainings for members in collaboration with project partners including curriculum design, agenda setting, and trainer identification.
  3. Designs, develops, and maintains EPIC program content and materials.
  4. Supports planning and coordination of the EPIC program and its activities.
  5. Serves as a partner and coach, identifying new ways to support staff members.
  6. Consults with other staff members to create and implement EPIC structure in their health center.
  7. Observes, evaluates, and develops support plans for individual members as needed.
  8. Delivers training via multiple modalities, including in-person onsite consultations, one-on-one, group setting, virtually and by phone.
  9. Responsible for creating, developing, and maintaining the course curricula, associated training materials, the design, build, and testing of training environments for the Epic application.
  10. Develops a strong understanding of the Epic application(s).
  11. Instructs classes in formal instructor-led training sessions
  12. Provides individualized support and hands-on training to learners as requested.
  13. Offers workflow support to members and staff.
  14. Provides support for other applications used within the business unit.
  15. Understands User requirements.
  16. Creates end user tip sheets as identified by users.
  17. Coordinates all testing phases of associated applications during implements, fixes, and upgrades.
  18. Develops strong relationships with end user communities, customers, and business partners.
  19. Utilizes best practices for use withing the organization
  20. Serves as a resource for members on key content areas - connecting members with the tools and resources they need to reach health center goals.
  21. Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.)
  22. Reviews and maintains Error Workqueues and InBasket Errors.
  23. Assists in the coordination of member consultations, including planning meeting logistics, communicating with members, preparing content for meetings, and coordinating follow-up.
  24. Assists in development of evaluation methods to assess program strengths and identify areas of improvement.
  25. Ensures goals are met in areas including customer satisfaction, safety, quality, and team member performance.
  26. Implements and manages changes and interventions to ensure program goals are achieved.
  27. Supports program growth and development.
  28. Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs.
  29. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
  30. Performs other duties as assigned.

Essential Functions:
  1. Able to lift 30-50 pounds.
  2. Able to drive between and to all satellite centers upon notice or need.

Requirements, Special Skills or Knowledge:
  1. High School Diploma or GED.
  2. One year of Epic experience in similar or relevant role.
  3. Possess workflow knowledge.
  4. Strong understanding of health center operations.

Preferred Requirements, Special Skills or Knowledge:
  1. EPIC Certification or EPIC Proficiency Certification.
  2. Three years of Epic experience in similar or relevant role
  3. Experience in or with a Federally Qualified Health Center (FQHC).
  4. Superb verbal and written communication skills.
  5. Excellent writing skills for correspondence, summary, and progress reports, editing.
  6. Ability to work professionally with all levels of leadership.
  7. Ability to multi-task and prioritize, work autonomously, establish timelines, and meet deadlines.
  8. Excellent time-management and organizational skills, coordinating multiple tasks, events, and project timelines.
  9. Excellent administrative skills.
  10. Detail oriented and efficient.
  11. Work well in a team environment and can generate solutions to issues as they arise.

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