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Epic Ambulatory Go Live Support Jobs (NOW HIRING)

Englewood Health

Epic Ambulatory Analyst

Englewood, NJ · On-site

$32/hr

  • Medical

  • Retirement

  • PTO

Epic Ambulatory Analyst Req Id: 65448 Englewood Health, a leading healthcare system comprising ... The Analyst is also responsible for the application configuration, go-live support, and on-going ...

MaineGeneral Health

Epic Analyst - Ambulatory

Augusta, ME

$64K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking Epic Analysts - Ambulatory to join our Information Technology team and help optimize ... Participate in project planning, testing, and go-live support. Qualifications: As part of the ...

MaineGeneral Health

Epic Analyst - Ambulatory

Augusta, ME · On-site

$64K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking Epic Analysts - Ambulatory to join our Information Technology team and help optimize ... Participate in project planning, testing, and go-live support. Qualifications: As part of the ...

CereCore (HCA)

Pharmacist Go Live Support

$59.50 - $71.75/hr

Pharmacist Go Live Support Location: Multi State, Travel Required Employment Type: Contract, 9+ months Company Overview: CereCore is a leading provider of healthcare technology solutions dedicated to ...

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All JobsEpic Ambulatory Go Live Support Jobs

Epic Ambulatory Go Live Support information

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$58.5K

$108.3K

$171.5K

How much do epic ambulatory go live support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for epic ambulatory go live support in the United States is $108,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What is the difference between Epic Ambulatory Go Live Support vs Epic Ambulatory Analyst?

AspectEpic Ambulatory Go Live SupportEpic Ambulatory Analyst
Primary RoleProvides on-site and remote support during Epic Ambulatory system go-live, troubleshooting issues, and ensuring smooth transition.Analyzes clinical workflows, configures Epic modules, and optimizes system performance post-implementation.
Required CredentialsEpic certifications, healthcare IT experience, strong troubleshooting skills.Epic certifications, clinical or healthcare IT background, system analysis experience.
Work EnvironmentFast-paced, on-site support during go-live events, often in hospital settings.Office-based, project planning, system configuration, and analysis tasks.

While both roles require Epic certifications and healthcare IT knowledge, Epic Ambulatory Go Live Support focuses on immediate troubleshooting during system deployment, whereas Epic Ambulatory Analysts work on system configuration and optimization after go-live.

What are some common challenges faced by Epic Ambulatory Go Live Support specialists during a new system rollout?

Epic Ambulatory Go Live Support specialists often encounter challenges such as addressing end-user questions in real time, managing unexpected workflow issues, and ensuring that clinical staff feel comfortable with new processes. These professionals need to be adaptable and patient, as they work closely with physicians, nurses, and administrative staff who have varying levels of technical proficiency. Effective communication, troubleshooting skills, and the ability to quickly escalate unresolved issues to the appropriate teams are crucial for success in this fast-paced and dynamic environment.

How to become an Epic Ambulatory Go Live Support analyst?

To become an Epic Ambulatory Go Live Support analyst, candidates typically need a background in healthcare IT, clinical workflows, or related fields, along with experience in Epic systems. Certification in Epic Ambulatory modules and strong troubleshooting, communication, and support skills are often required. Familiarity with electronic health records (EHR) implementation and go-live processes is also beneficial.

What is Epic Ambulatory Go Live Support?

Epic Ambulatory Go Live Support refers to specialized assistance provided to healthcare organizations during the initial rollout of the Epic Ambulatory electronic health record (EHR) system. These support professionals help clinicians, staff, and administrators adapt to the new system, troubleshoot issues, answer workflow questions, and ensure a smooth transition from legacy systems. Their role is crucial in minimizing disruptions to patient care and maximizing user confidence during the critical go-live period.

What are the key skills and qualifications needed to thrive as an Epic Ambulatory Go Live Support specialist?

To thrive as an Epic Ambulatory Go Live Support specialist, you need in-depth knowledge of Epic Ambulatory workflows, clinical processes, and preferably certification in Epic Ambulatory. Familiarity with the Epic EHR system, ticketing tools like ServiceNow, and basic troubleshooting techniques is crucial. Strong communication, patience, and the ability to coach end-users effectively are standout soft skills in this role. These competencies ensure seamless adoption, minimize workflow disruptions, and support clinicians in delivering optimal patient care during system rollouts.
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Epic Ambulatory Go Live Support jobs near you
Infographic showing various Epic Ambulatory Go Live Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $108,276 per year, or $52.1 per hour.

Epic Ambulatory Implementation Analyst

AgreeYa Solutions

Alameda, CA • On-site

Other

Posted 20 days ago

Job description

AgreeYa is a global systems integrator seeking an experienced Epic Ambulatory Analyst to join our healthcare delivery team. The ideal candidate will be responsible for implementing, configuring, testing, and supporting the Epic Ambulatory (Wisdom) application throughout the project lifecycle. This role requires close collaboration with clinical, operational, and technical teams to deliver high-quality Epic solutions and ensure a successful implementation and go-live.

Job Responsibilities:

  • Configure and build the Epic Ambulatory (Wisdom) application based on clinical and business requirements.
  • Participate in application design, build, implementation, testing, deployment, and go-live activities.
  • Analyze outpatient clinical workflows and recommend application configuration improvements.
  • Configure templates, preference lists, navigators, SmartTools, security settings, and workflow components.
  • Perform unit testing, integrated testing, system validation, and User Acceptance Testing (UAT).
  • Troubleshoot and resolve application issues during implementation and post-go-live support.
  • Collaborate with physicians, nurses, clinic managers, and business stakeholders to optimize clinical workflows.
  • Develop application documentation, build specifications, workflow diagrams, and end-user training materials.
  • Support application stabilization, optimization, upgrades, and ongoing enhancements.
  • Ensure Epic configuration complies with organizational standards, regulatory requirements, and best practices.

Required Skills & Experience:

  • 5+ years of experience implementing and supporting Epic Ambulatory (Wisdom) applications.
  • Hands-on experience with Epic configuration, workflow analysis, testing, implementation, and go-live support.
  • Experience participating in full Epic implementation lifecycles, including design, build, testing, deployment, and production support.
  • Strong understanding of ambulatory clinical workflows and healthcare operations.
  • Experience developing functional documentation, workflow diagrams, and configuration specifications.
  • Ability to troubleshoot application issues and provide production support during go-live.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to work effectively with cross-functional clinical, operational, and technical teams.

Preferred Skills & Experience:

  • Epic Ambulatory (Wisdom) Certification.
  • Experience supporting Epic optimization, upgrades, and post-production enhancements.
  • Knowledge of Epic SmartTools, preference lists, navigators, and security configuration.
  • Experience working in large healthcare organizations or integrated delivery networks.
  • Familiarity with Agile or healthcare project implementation methodologies.

Education Required:

  • Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field (or equivalent work experience).

About AgreeYa

AgreeYa is a global systems integrator delivering competitive advantage through software, solutions, and services. Established in 1999 and headquartered in Folsom, California, AgreeYa has a global footprint with over 2,200 professionals serving more than 500 organizations across industries including Healthcare, Banking, Financial Services, Telecom, Technology, Retail, Public Sector, Utilities, and Pharma & Biotech.

Equal Opportunity Employer

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

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