Training Specialist
Lexington, MA · On-site
ITIL training experience preferred Prior experience creating training for ServiceNow application highly desirable Prior experience in a global environment preferred Outstanding communication skills ...
Lexington, MA · On-site
ITIL training experience preferred Prior experience creating training for ServiceNow application highly desirable Prior experience in a global environment preferred Outstanding communication skills ...
Lexington, MA · On-site
ITIL training experience preferred Prior experience creating training for ServiceNow application highly desirable Prior experience in a global environment preferred Outstanding communication skills ...
... and training • Experience implementing and using ServiceNow as a knowledge management ... Senior ITIL Network Knowledge Manager to join our IT service management team supporting a DOD ...
... and training • Experience implementing and using ServiceNow as a knowledge management ... Senior ITIL Network Knowledge Manager to join our IT service management team supporting a DOD ...
Provide training and guidance * Generate regularly scheduled reporting Qualifications Requirements: Qualifications * Strong ITIL process management experience, specifically focused on Change ...
Provide training and guidance * Generate regularly scheduled reporting Qualifications Requirements: Qualifications * Strong ITIL process management experience, specifically focused on Change ...
... ITIL best practices to improve service quality and consistency across the enterprise. This role ... The ITSM Functional Analyst also develops documentation and training materials, facilitates process ...
... ITIL best practices to improve service quality and consistency across the enterprise. This role ... The ITSM Functional Analyst also develops documentation and training materials, facilitates process ...
Newport Beach, CA · Remote
$58.38 - $63.38/hr
SENIOR ITSM / ITIL ANALYST Location; Newport Beach, CA The Senior ITSM / ITIL Analyst plays a key ... Plan and coordinate transition activities, including Service Readiness, training, knowledge ...
Quick apply
Newport Beach, CA · Remote
$58.38 - $63.38/hr
SENIOR ITSM / ITIL ANALYST Location; Newport Beach, CA The Senior ITSM / ITIL Analyst plays a key ... Plan and coordinate transition activities, including Service Readiness, training, knowledge ...
San Ramon, CA · On-site +1
$80K/yr
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and ...
San Ramon, CA · On-site +1
$80K/yr
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and ...
San Ramon, CA · On-site
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and ...
San Ramon, CA · On-site
Understanding of ITIL foundation or ITIL certified. Deliverables * Develop a training curriculum to include module-by-module breakdown with learning objectives, prerequisites, and outcomes and ...
New York, NY · On-site
$130K - $150K/yr
Intermediate-level ITIL training in one or more of the following ITIL Lifecycle modules: Service Operations, Service Transition, Service Design, Continual Service Improvement, and Service Strategy.
New York, NY · On-site
$130K - $150K/yr
Intermediate-level ITIL training in one or more of the following ITIL Lifecycle modules: Service Operations, Service Transition, Service Design, Continual Service Improvement, and Service Strategy.
New York, NY · On-site
$130K - $150K/yr
Intermediate-level ITIL training in one or more of the following ITIL Lifecycle modules: Service Operations, Service Transition, Service Design, Continual Service Improvement, and Service Strategy.
New York, NY · On-site
$130K - $150K/yr
Intermediate-level ITIL training in one or more of the following ITIL Lifecycle modules: Service Operations, Service Transition, Service Design, Continual Service Improvement, and Service Strategy.
Brussels, IL · On-site
$52 - $78/hr
Trainer Application Support Agent What We Are Looking For We are looking for an Application Support ... Provide services to all stakeholders according to ITIL best practices; handling and documenting all ...
Brussels, IL · On-site
$52 - $78/hr
Trainer Application Support Agent What We Are Looking For We are looking for an Application Support ... Provide services to all stakeholders according to ITIL best practices; handling and documenting all ...
ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...
ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...
ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...
ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...
Manhattan, NY · Hybrid
$170K - $230K/yr
Testing, UAT, & Training * Oversee the User Acceptance Testing (UAT) process and facilitate ... PMP, ITIL, or ServiceNow certifications preferred. * Experience in US public sector or government ...
Manhattan, NY · Hybrid
$170K - $230K/yr
Testing, UAT, & Training * Oversee the User Acceptance Testing (UAT) process and facilitate ... PMP, ITIL, or ServiceNow certifications preferred. * Experience in US public sector or government ...
Washington, DC · On-site
$60K - $85K/yr
ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...
Quick apply
Washington, DC · On-site
$60K - $85K/yr
ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...
Washington, DC · On-site +1
$60K - $85K/yr
ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...
Washington, DC · On-site +1
$60K - $85K/yr
ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...
Boston, MA · On-site
$45/hr
What you will do as the IT Service Desk Technical Trainer: The requirements below are ... ITIL knowledge and experience * Experience with legacy Microsoft Office Suites (Outlook, Word ...
Boston, MA · On-site
$45/hr
What you will do as the IT Service Desk Technical Trainer: The requirements below are ... ITIL knowledge and experience * Experience with legacy Microsoft Office Suites (Outlook, Word ...
... ITIL framework and service management best practices. • Certifications in training or instructional design (e.g., Certified Professional in Learning and Performance (CPLP)). Company : At CACI ...
... ITIL framework and service management best practices. • Certifications in training or instructional design (e.g., Certified Professional in Learning and Performance (CPLP)). Company : At CACI ...
Manhattan, NY · On-site
$170K - $230K/yr
Testing, UAT, & Training * Oversee the User Acceptance Testing (UAT) process and facilitate ... PMP, ITIL, or ServiceNow certifications preferred. * Experience in US public sector or government ...
Manhattan, NY · On-site
$170K - $230K/yr
Testing, UAT, & Training * Oversee the User Acceptance Testing (UAT) process and facilitate ... PMP, ITIL, or ServiceNow certifications preferred. * Experience in US public sector or government ...
Mountain View, CA · On-site
$55.10 - $68.88/hr
Knowledge of customer service principles and practices (ITIL training a plus). * Medical/clinical terminology is preferred, but not required. * Must be able to sit for long periods of time.
Mountain View, CA · On-site
$55.10 - $68.88/hr
Knowledge of customer service principles and practices (ITIL training a plus). * Medical/clinical terminology is preferred, but not required. * Must be able to sit for long periods of time.
Springfield, VA · On-site
$116K - $185K/yr
PMP, ServiceNow Certified System Administrator (CSA), (CIS-ITSM), ITIL Foundation (V3 or V4), Certified Scrum Master, Advanced ITIL training or certifications. * Formal training or certification in ...
Springfield, VA · On-site
$116K - $185K/yr
PMP, ServiceNow Certified System Administrator (CSA), (CIS-ITSM), ITIL Foundation (V3 or V4), Certified Scrum Master, Advanced ITIL training or certifications. * Formal training or certification in ...
$5.29 - $10.60
0% of jobs
$15.64 is the 25th percentile. Wages below this are outliers.
$10.60 - $15.91
26% of jobs
The median wage is $19.14 / hr.
$15.91 - $21.22
39% of jobs
$26.13 is the 75th percentile. Wages above this are outliers.
$21.22 - $26.53
11% of jobs
$26.53 - $31.84
9% of jobs
$31.84 - $37.15
7% of jobs
$37.15 - $42.46
2% of jobs
$42.46 - $47.77
3% of jobs
$47.77 - $53.08
1% of jobs
$53.08 - $58.39
1% of jobs
$58.39 - $63.70
0% of jobs
$5
$25
$63
An ITIL Trainer is responsible for educating individuals and organizations on ITIL (Information Technology Infrastructure Library) best practices. They design and deliver training sessions to help professionals understand IT service management (ITSM) principles and how to apply them in real-world scenarios. ITIL Trainers often prepare candidates for ITIL certification exams, ensuring they grasp key concepts like service strategy, design, transition, operation, and continual improvement. They may work for training organizations, as independent consultants, or within companies to upskill internal teams. Strong communication skills, ITIL expertise, and relevant certifications are essential for this role.
To thrive as an ITIL Trainer, you need comprehensive knowledge of ITIL frameworks and best practices, supported by relevant certifications such as ITIL Foundation or higher. Familiarity with training delivery tools (such as Learning Management Systems) and ITSM software is typically required. Strong communication, presentation, and mentoring skills help engage learners and foster understanding. These abilities ensure effective knowledge transfer and empower professionals to implement ITIL principles successfully in their organizations.
ITIL Trainers are commonly employed by IT consulting firms, corporate training organizations, and large enterprises with dedicated IT service management teams. The work environment can range from classroom or virtual training sessions to on-site workshops with client teams. Trainers regularly collaborate with IT managers, service desk staff, and other stakeholders to ensure training content aligns with organizational goals and current ITSM processes. This role offers the opportunity to work with diverse industries and groups and often involves frequent updates to course material to keep pace with evolving best practices.
The most popular types of Itil Trainer jobs are:
States with the most job openings for Itil Trainer jobs include:
The top searched job categories for Itil Trainer jobs are:

Pharmaceutical Company.
Develop instructor-led learning programs geared toward both a technical and an end-user audience.
Develop quick reference cards, manuals, and presentation decks that can be delivered in person or used as a stand-alone job aid both now and in the future.
Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools.
Create online courses using Articulate to support ongoing training needs.
Create and deliver course surveys to ensure that learning is meeting all identified needs.
Bachelor's degree in technical writing, computer science or other related field is preferred.
At least 5 years' experience designing, developing and delivering online and instructor-led training to technical and end user audiences.
At least 3 years' experience developing online courses
ITIL Foundations Certification required; ITIL training experience preferred
Prior experience creating training for ServiceNow application highly desirable
Prior experience in a global environment preferred
Outstanding communication skills, both written and oral, with audiences of all levels
Ability to establish and maintain strong relationships
Flexible and adaptable; able to work in ambiguous situations
Knowledge the Microsoft Office Suite required
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Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Recruiting and staffing services
1,001 - 5,000 Employees
Herndon, VA, US
2000