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Itil Trainer Jobs (NOW HIRING)

Nordic

$39.75 - $53/hr

Ensures training aligns with ITIL practices, security/compliance requirements (e.g., HIPAA where applicable), and internal SOPs * Develops, organizes, and facilitates talent development programs ...

eTeki

Software Engineer (SiteFinity Must)

Plano, TX · On-site

ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...

eTeki

Software Engineer (SiteFinity Must)

Plano, TX

ITIL training or certification is a plus * Ability to work in a team environment * Ability to multi-task and prioritize on a day faced environment * 2+ years Post-production/Operations Support * 1+ ...

BDR Solutions LLC

Technical Trainer

Washington, DC · On-site +1

$60K - $85K/yr

ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...

BDR Solutions LLC

Technical Trainer

Washington, DC · On-site

$60K - $85K/yr

ITIL Foundations certifications * PMP or equivalent certification The compensation range for this ... and training, security clearances, licensure and certifications, and other business and ...

ASM Research

Training Lead

... and training that sustain data integrity. * Contribute to configuration management plans ... Demonstrated working knowledge of ITIL-aligned service asset and configuration management concepts ...

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How much do itil trainer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for itil trainer in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $28.85 per hour, depending on experience, location, and employer.

What is an ITIL trainer?

An ITIL Trainer is responsible for educating individuals and organizations on ITIL (Information Technology Infrastructure Library) best practices. They design and deliver training sessions to help professionals understand IT service management (ITSM) principles and how to apply them in real-world scenarios. ITIL Trainers often prepare candidates for ITIL certification exams, ensuring they grasp key concepts like service strategy, design, transition, operation, and continual improvement. They may work for training organizations, as independent consultants, or within companies to upskill internal teams. Strong communication skills, ITIL expertise, and relevant certifications are essential for this role.

What are the key skills and qualifications needed to thrive as an ITIL trainer?

To thrive as an ITIL Trainer, you need comprehensive knowledge of ITIL frameworks and best practices, supported by relevant certifications such as ITIL Foundation or higher. Familiarity with training delivery tools (such as Learning Management Systems) and ITSM software is typically required. Strong communication, presentation, and mentoring skills help engage learners and foster understanding. These abilities ensure effective knowledge transfer and empower professionals to implement ITIL principles successfully in their organizations.

What types of organizations typically employ ITIL trainers, and what is the usual work environment like?

ITIL Trainers are commonly employed by IT consulting firms, corporate training organizations, and large enterprises with dedicated IT service management teams. The work environment can range from classroom or virtual training sessions to on-site workshops with client teams. Trainers regularly collaborate with IT managers, service desk staff, and other stakeholders to ensure training content aligns with organizational goals and current ITSM processes. This role offers the opportunity to work with diverse industries and groups and often involves frequent updates to course material to keep pace with evolving best practices.

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Itil Trainer jobs near you
Infographic showing various Itil Trainer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $52,554 per year, or $25.3 per hour.

CMDB Platform and ITIL Process Governance Administrator

Vangard, Inc.

Charlotte, NC

Full-time

Re-posted 3 days ago

Job description

Core Responsibilities

CMDB Data Stewardship & Governance

  • Administer and maintain core CMDB reference data, including configuration items, vendors, companies, locations, and organizational hierarchies
  • Support data quality initiatives, including normalization, duplicate remediation, and lifecycle management
  • Enable and support CMDB certification and attestation campaigns to ensure data accuracy and completeness
  • Define and maintain governance policies, standards, and controls aligned with audit and risk expectations

Platform & Process Collaboration

  • Partner with platform and operations teams to convert governance requirements into workflows, controls, and system guardrails
  • Identify gaps, trends, and opportunities for improvement through data analysis and stakeholder engagement

Metrics & Reporting

  • Develop and maintain data quality metrics, dashboards, and reporting frameworks
  • Prepare governance insights and reporting for leadership, audit, and compliance discussions

AI Platform & Process Governance

  • Support governance for AI usage leveraging CMDB data, ensuring controlled, compliant, and intentional use

  • Define and document AI governance guardrails, including approved datasets, controls, and escalation paths

  • Assist in translating AI governance requirements into process controls and certification checkpoints

  • Contribute to AI-ready processes supporting future capabilities such as AIOps, predictive analytics, and AI control frameworks


Qualifications

  • Minimum of five years related work experience, with at least one year of IT service management experience.

  • Undergraduate degree or equivalent combination of training and experience.

  • ITIL Foundation Certification

  • Experience in IT systems, CMDB, data administration, or governance environments

  • Data normalization experience and ability to maintain high-quality structured data

  • Data governance experience, including policies, standards, and controls

  • Ability to operate as a technical administrator while effectively communicating within a governance and process-driven environment

  • Understanding of ITIL processes and service management concepts

  • Experience or exposure to cloud platforms (AWS, Azure, or similar)

  • Strong communication and collaboration skills across technical and business stakeholders

Preferred

  • Hands-on experience with ServiceNow (CMDB, ITSM modules)

  • ServiceNow System Administrator (SNOW SysAdmin) certification or willingness to obtain within 1 year

  • Cloud certification or demonstrated cloud expertise (AWS, Azure, etc.)

  • Knowledge of CMDB governance, certification campaigns, and audit readiness practices

  • Experience with reporting, dashboards, or data analytics tools

  • Exposure to AI governance, AIOps, or automated service management processes

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Apply