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Remote Intake Jobs in Raleigh, NC (NOW HIRING)

April Health

Enrollment Coordinator (Bilingual)

Durham, NC · On-site +1

$45K - $50K/yr

Contact disengaged and unreached patients as well as those who request rescheduling of their intake ... Comfort and experience working in a remote fast-paced startup environment * Dedicated quiet space ...

Cardinal Health

Coordinator, Individualized Care

Raleigh, NC · Remote

$17 - $22.25/hr

These steps include patient referral intake, investigating all patient health insurance benefits ... REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private ...

Kobie Marketing

Director, Product

Raleigh, NC · Remote

$238.50K - $249.80K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Build structured intake and prioritization for product signals from Client Services, Business ...

ABB

Product Manager

Raleigh, NC · On-site +1

... may be remote with business travel if residing in the United States and in US Eastern Time Zone ... Accountable for customer acquisition and order intake together with the sales and global product ...

Kobie Marketing

Director, Product

Raleigh, NC · Remote

$226.50K - $237.20K/yr

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Build structured intake and prioritization for product signals from Client Services, Business ...

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Remote Intake information

See Raleigh, NC salary details

$30.1K

$43.2K

$81.2K

How much do remote intake jobs pay per year?

As of May 31, 2026, the average yearly pay for remote intake in Raleigh, NC is $43,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $41,800.00 per year, depending on experience, location, and employer.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.
More about Remote Intake jobs
What are the most commonly searched types of Intake jobs in Raleigh, NC? The most popular types of Intake jobs in Raleigh, NC are:
What are popular job titles related to Remote Intake jobs in Raleigh, NC? For Remote Intake jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Intake jobs in Raleigh, NC look for? The top searched job categories for Remote Intake jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Intake jobs? Cities near Raleigh, NC with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Raleigh, NC as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 16% Physical, and 84% Remote job distribution, with an average salary of $43,157 per year, or $20.7 per hour.

Enrollment Coordinator (Bilingual)

April Health

Durham, NC • On-site, Remote

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Are you passionate about increasing access to behavioral health services? Have you worked in behavioral health? Do you speak Spanish? If so, we want you to join the April Health team as an Enrollment Coordinator.
About April Health
April Health is working to deliver high-quality, virtual behavioral health services to patients in the United States. Through the Collaborative Care model, an evidence-based model for treating behavioral health issues in primary care, April Health enables access to behavioral health services through doctors that patients already know and trust.
April Health partners with primary care, women's health, and pediatric practices to provide a hybrid behavioral health solution that combines human care management with AI-driven support to improve patient outcomes, reduce provider burden, and generate new revenue for our partners. Patients conduct regular appointments with our behavioral health care managers, receive guidance from psychiatrists, and our AI Therapeutic Coach helps patients between appointments, maximizing the value that patients receive in our program
Position Overview
We are seeking a personable, bilingual (English/Spanish), detail-oriented, and clinically adept Enrollment Coordinator. In this role, you will serve as the first point of contact for all referred patients, helping determine their eligibility for care with April Health, coordinating communication between patients, healthcare providers, and our internal care team, and guiding patients through the enrollment process.
The ideal candidate is comfortable speaking with a diverse population with behavioral health needs, and maintaining a warm, professional demeanor. They have experience in clinical settings, are proficient with electronic health records (EHRs), Google Suite, and demonstrate both empathy and accuracy in all aspects of patient communication and data entry.
Key Responsibilities
  • Monitor multiple Electronic Health Record systems (i.e., AthenaOne, TouchWorks, EPIC) for new referrals and provider communication
  • Serve as the first point of contact for referred patients, providing a welcoming and supportive experience
  • Independently own and manage the patient referral entry and outreach queue - making up to an average of 50 calls/day with associated data entry
  • Educate patients about the Collaborative Care Model, its benefits, and what to expect during enrollment.
  • Contact disengaged and unreached patients as well as those who request rescheduling of their intake
  • Utilize de-escalation techniques when engaging patients who are frustrated or emotionally distressed with compassion
  • Follow safety protocols to recognize and appropriately respond to patients expressing thoughts of self-harm or crisis
  • Communicate with patients via phone, SMS, and email to complete the enrollment process
  • Collaborate with healthcare providers and internal care teams to ensure seamless coordination and prompt updates on patient status
  • Assist patients in understanding and verifying their insurance coverage as needed

Qualifications & Experience
Required Qualifications:
  • Bilingual - Fluent in Spanish and English (spoken and written)
  • Degree in healthcare, social work, or related field (Bachelors preferred)
  • 2+ years of experience in a healthcare, behavioral health, or administrative role
  • Strong communication skills, both verbal and written, with the ability to interact with diverse populations
  • Proficiency with data entry and experience using EHR/CRM systems
  • Comfort and experience working in a remote fast-paced startup environment
  • Dedicated quiet space with high-speed internet (download speeds of at least 100 Mbps and upload speeds of 20 Mbps) for making calls to patients/partners

Preferred Qualifications:
  • Experience in behavioral health settings
  • Familiarity with the Collaborative Care Model
  • Knowledge of medical terminology and patient intake processes
  • Demonstrated ability to collaborate and communicate effectively in a team setting

Expected Work Schedule:
  • Full-time role, 40 hours per week.
  • Standard schedule is Monday-Friday, 9:00 AM to 5:30 PM local time
  • This position is remote and requires availability during standard business hours in the U.S.
Why Join April Health?
  • Be part of an innovative company that's at the forefront of transforming and improving access to mental healthcare
  • Have the opportunity to grow into your role in an organization that is rapidly growing
  • 100% remote work environment
  • Competitive compensation
  • Fantastic benefits package including PTO, health, vision, dental, 401k

Apply