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Remote Hotel Owner Representative information

What are the key skills and qualifications needed to thrive as a Remote Hotel Owner Representative, and why are they important?

To thrive as a Remote Hotel Owner Representative, you need strong knowledge of hotel operations, revenue management, and hospitality industry standards, often supported by a degree in hospitality management or relevant experience. Familiarity with property management systems (PMS), booking engines, and communication platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure smooth coordination with on-site teams and owners. These skills are crucial for maintaining high service standards, optimizing hotel performance remotely, and achieving owner satisfaction.

What is a Remote Hotel Owner Representative?

A Remote Hotel Owner Representative is a professional who acts as a liaison between hotel owners and hotel management or operating companies, but works remotely rather than being physically present at the property. Their main responsibilities include overseeing the hotel's performance, ensuring that the owner's interests are being upheld, reviewing financial reports, and providing strategic guidance. They may also handle communication with hotel staff, ensure compliance with brand standards, and address operational concerns. This role is ideal for owners who cannot be onsite but want consistent, professional oversight of their property.

What is the difference between Remote Hotel Owner Representative vs Remote Hotel Manager?

AspectRemote Hotel Owner RepresentativeRemote Hotel Manager
CredentialsExperience in hotel operations, hospitality certificationsHospitality management degree, hotel operations experience
Work EnvironmentCoordinates with owners remotely, site visits as neededOversees daily hotel operations, often on-site or remotely
Employer & Industry UsageHotel owners, investment firms, hospitality industryHotel chains, independent hotels, hospitality companies

The main difference is that a Remote Hotel Owner Representative acts on behalf of hotel owners to oversee projects and investments remotely, focusing on owner interests. In contrast, a Remote Hotel Manager handles daily hotel operations, often on-site or remotely, ensuring guest satisfaction and staff management. Both roles require hospitality experience but serve different functions within the hotel industry.

How does a Remote Hotel Owner Representative typically collaborate with property management teams to address operational issues?

A Remote Hotel Owner Representative acts as a liaison between hotel ownership and on-site management teams, primarily through regular virtual meetings, emails, and performance reports. They monitor key performance indicators, review guest feedback, and work with managers to resolve operational challenges, such as staffing shortages or maintenance concerns. Effective Representatives maintain open communication channels and build strong relationships to ensure that the owner’s interests are aligned with day-to-day operations, even from a distance. This role requires adaptability and proactive problem-solving to address issues efficiently without being physically present.
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Remote Hotel Owner Representative jobs near you
Infographic showing various Remote Hotel Owner Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Hotel Regional Director of Sales - Remote (USA)

Gillis Sales

Houston, TX • Remote

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salary: $70,000

About Gillis

At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you.


Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, How can this be done better? and How can we provide more value?


Role Overview

  • The Regional Director of Sales (RDOS) will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA.
  • This position is home-based and reports to an Executive Director of Sales Performance.


Whats in it for you?

  • Position is home-based (remote) during clients business hours and requires travel for in-market visits (2-4 visits per year).
  • Working within a fun and fast-paced environment, Gillis culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees.
  • Base salary of $70K USD, quarterly incentives and an annual profit-sharing bonus.
  • 31 paid days off annually:
    • 15 PTO Days
    • 13 Holidays/Gillis Days
    • 3 Wellness Days
  • Comprehensive benefits package.
  • Team offsites.


Responsibilities

  • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotelswhile also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching.
  • Accountable for driving ROI for hotel partnerswhile achieving revenue milestones on a shortened sales cycle of 6 months.
  • Activate new accountsin the local market andincrease market sharefrom existing accountsthrough intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress.
  • Develop and nurture a sales pipelineutilizing Salesforce CRM to manage accounts and shorten the sales cycle.
  • Support the Dynamic Sales Solution modelby working closely with your assigned POD (team) to drive revenue across our portfolio of hotels.
  • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity.
  • Ability to travel for in-market visitsto elevate and strengthen client relationships.


What You'll Bring

  • 3+ consecutive years of hotel guestroom sales experience across all market segments; multi-property sales experience preferred.
  • Proven ability to generate new business, grow market share, and achieve revenue goals.
  • Strong knowledge of hotel sales strategies, RFP processes, brand tools, account management, and hotel operations.
  • Experience building trusted relationships with hotel owners, General Managers, and key local accounts.
  • Proficiency with Salesforce (or similar CRM), Microsoft Office, AI tools, and sales technology.
  • Excellent communication, organization, and presentation skills, with the ability to manage priorities and deliver results in a remote, fast-paced environment.
  • Ability to work at a computer and participate in virtual meetings for extended periods.
  • Reside in the United States and able to travel for client visits approximately 2-4 times annually.


Our Commitment to Fair Hiring

  • At Gillis, we may use technology, including AI, to support aspects of our recruitment process; however, all interviews and hiring decisions are conducted by people.
  • Gillis is committed to fostering an inclusive and accessible workplace. Accommodations are available through the recruitment process upon request.