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Remote Hotel Owner Representative Jobs in Rhode Island

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Manage communications between the car owner, auto dealer and lending institution * Negotiate and ... hotel or any role where you interacted with customers * Able to work shifts within the center ...

UNFI

Equipment Administrator - Remote

Providence, RI · On-site +1

$20.25 - $27.75/hr

Works closely with the equipment retail owner, sourcing specialists, store planners, refrigeration ... Must have the ability to represent the Company's interests to outside professionals and vendors

CVS Health

Sr. Network Engineer

Woonsocket, RI · On-site +1

$101K - $203K/yr

... application owners and vendors for delivery and maintaining service level agreements. Design ... Hybrid position: remote work permitted but must live within commuting distance of designated office ...

First Citizens Bank

Senior React Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Collaborate with Product and business owners to understand the business domain & products ...

First Citizens Bank

Senior React Engineer

Carolina, RI · Remote

$123K - $162K/yr

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Collaborate with Product and business owners to understand the business domain & products ...

All JobsHotel Owner Representative JobsRemote Hotel Owner Representative JobsRemote Hotel Owner Representative Jobs in Rhode Island

Remote Hotel Owner Representative information

What is a remote hotel owner representative?

A Remote Hotel Owner Representative is a professional who acts as a liaison between hotel owners and hotel management or operating companies, but works remotely rather than being physically present at the property. Their main responsibilities include overseeing the hotel's performance, ensuring that the owner's interests are being upheld, reviewing financial reports, and providing strategic guidance. They may also handle communication with hotel staff, ensure compliance with brand standards, and address operational concerns. This role is ideal for owners who cannot be onsite but want consistent, professional oversight of their property.

What are the key skills and qualifications needed to thrive as a remote hotel owner representative?

To thrive as a Remote Hotel Owner Representative, you need strong knowledge of hotel operations, revenue management, and hospitality industry standards, often supported by a degree in hospitality management or relevant experience. Familiarity with property management systems (PMS), booking engines, and communication platforms is typically required. Exceptional interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure smooth coordination with on-site teams and owners. These skills are crucial for maintaining high service standards, optimizing hotel performance remotely, and achieving owner satisfaction.

How does a remote hotel owner representative typically collaborate with property management teams to address operational issues?

A Remote Hotel Owner Representative acts as a liaison between hotel ownership and on-site management teams, primarily through regular virtual meetings, emails, and performance reports. They monitor key performance indicators, review guest feedback, and work with managers to resolve operational challenges, such as staffing shortages or maintenance concerns. Effective Representatives maintain open communication channels and build strong relationships to ensure that the owner’s interests are aligned with day-to-day operations, even from a distance. This role requires adaptability and proactive problem-solving to address issues efficiently without being physically present.

What is the difference between Remote Hotel Owner Representative vs Remote Hotel Manager?

AspectRemote Hotel Owner RepresentativeRemote Hotel Manager
CredentialsExperience in hotel operations, hospitality certificationsHospitality management degree, hotel operations experience
Work EnvironmentCoordinates with owners remotely, site visits as neededOversees daily hotel operations, often on-site or remotely
Employer & Industry UsageHotel owners, investment firms, hospitality industryHotel chains, independent hotels, hospitality companies

The main difference is that a Remote Hotel Owner Representative acts on behalf of hotel owners to oversee projects and investments remotely, focusing on owner interests. In contrast, a Remote Hotel Manager handles daily hotel operations, often on-site or remotely, ensuring guest satisfaction and staff management. Both roles require hospitality experience but serve different functions within the hotel industry.

What are popular job titles related to Remote Hotel Owner Representative jobs in Rhode Island?

For Remote Hotel Owner Representative jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Hotel Owner Representative jobs in Rhode Island look for?

The top searched job categories for Remote Hotel Owner Representative jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Hotel Owner Representative jobs?

Cities in Rhode Island with the most Remote Hotel Owner Representative job openings:

Remote Hotel Owner Representative jobs near you

Remote Customer Service Representative (Michigan residents)

Morley

Carolina, RI • Remote

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Morley Companies rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

271st of 500 rated business services

Job description

About the Role

Location: Remote – Michigan residents

Work from home in a remote, structured contact center role supporting one of the world’s most well-known automotive brands. You’ll act as a liaison between car owners and the dealership service team to assist with after-sales concerns.

This role runs at a high pace. You’ll be in a call queue for most of your shift, following defined steps and documenting each interaction. You’ll do best if you like routine, clear expectations and staying focused through consistent customer conversations.

Automotive knowledge isn’t required.

What to Expect Day to Day

  • Steady call volume: You’ll take calls consistently throughout the day. Downtime between calls is limited.
  • Emotionally demanding moments: You’ll support customers through a range of feelings, questions and situations, bringing patience, empathy and professionalism to every interaction.
  • Monitored environment: Calls may be recorded, and work is monitored for quality and compliance.
  • Repetitive by design: You’ll have similar conversations many times throughout the day and follow the same process repeatedly.
  • Set schedules: Schedules are assigned and flexibility is limited. This role is best suited for someone who values consistency and reliability. Schedules change each quarter based off of performance and/or business needs within our hours of operation.
  • Multitask during calls: While on the phone, you’ll need to access and navigate multiple systems and resources to research requests and resolve cases.
  • Documentation is part of the work: You’ll research and record details accurately during and after each contact.
  • Multiple channels: Phone is the primary channel, with chat, email and other communications used as needed.

People who tend to do well in this role stay steady, patient and emotionally regulated over time, even when the work is repetitive and the pace is fast.

What You’ll Do

  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
  • Use web-based tools and internal systems to research questions and requests
  • Document each interaction clearly and accurately
  • Manage assigned cases from start to resolution by following defined steps and completing required actions

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

These essential skills are required to handle back-to-back customer conversations and document accurately:

  • Excellent written and verbal communication
  • Empathy and dependability
  • Able to efficiently multitask
  • Comfort using a computer and the web (you’ll switch between systems and browser tabs throughout the day)
  • Comfortable using AI tools and resources
  • Typing speed of at least 25 words per minute (Take a free typing test here: www.typingtest.com)

Eligibility Requirements

You’ll need to meet these requirements to be considered for the role.

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • 3+ years of customer service experience (call center, retail, restaurant/fast food, hotel or any role where you regularly worked with customers)
  • Availability to work shifts within our hours of operation:
    • Monday-Saturday
    • 8 a.m. - 9 p.m. Eastern time (7 a.m. - 8 p.m. Central / 6 a.m. - 7 p.m. Mountain / 5 a.m. - 6 p.m. Pacific)
  • Ability to stick to your schedule reliably. Some queues are time-sensitive, so consistent attendance and on-time logins matter.

Remote Work Requirements

This is a remote role, but it’s still a structured contact center environment. Your setup has to support uninterrupted work.

  • Michigan resident
  • Secluded, distraction-free workspace
  • Internet requirements:
    • High-speed internet from a wired provider (cable or fiber)
    • Your computer must be physically connected to your modem/router using an Ethernet cable
    • Wireless, 5G and satellite internet aren’t supported

The Remote Experience

Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


(direct link to video: https://mrly.info/h4b)


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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