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Remote Epic Go Live Support Jobs (NOW HIRING)

STI

EPIC Go-Live Wave 3 Readiness Specialist

Remote and will follow OneBILH Travel Schedule and be onsite for Go Live. Responsibilities: Local contractors supporting the OneBILH Epic Implementation Team for Wave 3 activities like GLRA , Day in ...

OtterBase

Epic Analyst - Remote

Detroit, MI · Remote

Coordinate testing, training, change management, and go-live support for related Epic workflows. Qualifications: Bachelor's degree Epic certification in Resolute PB and/or HIM Minimum 2-3 years ...

Baylor Genetics

Epic Implementation Manager

Houston, TX · Remote

Provide post-go-live support and guidance to drive adoption and resolve issues in a timely manner ... Epic Beaker experience required * Strong understanding of interoperability standards (HL7, FHIR ...

Ardent Health

Epic Prelude Systems Analyst

Brentwood, TN · On-site +1

Epic go-live experience providing onsite and/or remote support * Ability to travel up to 25% to Ardent facilities for pre-activation, implementation Qualifications: Required Qualifications * BA/BS ...

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How much do remote epic go live support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote epic go live support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What are some common challenges faced by Remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What are the key skills and qualifications needed to thrive as a Remote Epic Go Live Support specialist, and why are they important?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
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Remote Epic Go Live Support jobs near you
Infographic showing various Remote Epic Go Live Support job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 26% Full Time, 70% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Epic MyChart Analyst (Certified) - Go-Live Support

Epic MyChart Analyst (Certified) - Go-Live Support

Staffing Technologies

New York, NY • Remote

Contractor

Posted 24 days ago

Job description

Epic MyChart Analyst (Certified) – Go-Live Support

Contract


Join a High-Impact Epic Go-Live

We’re hiring 2 Epic Patient Experience Analysts to support go-live and stabilization efforts. This is a fast-paced role where you’ll play a key part in ensuring a smooth rollout of patient-facing applications.


What You’ll Do

  • Provide go-live & command center support
  • Troubleshoot end-user and workflow issues
  • Support patient-facing Epic apps: MyChart, Welcome, Bedside, Hello World
  • Partner with clinical and technical teams to resolve issues quickly


Required

  • âś… Active Epic MyChart Certification (REQUIRED)
  • âś… Experience supporting Epic go-lives
  • Strong troubleshooting and communication skills
  • Ability to thrive in fast-paced environments


Why Apply

  • High-visibility project
  • Immediate impact during go-live
  • Strong team environment


✅ Apply now if you’re a certified MyChart expert who thrives in go-live environments.

Company Description

Staffing Technologies has 20+ Years of IT Staffing and Consulting Experience. Headquartered in Overland, KS, we have 9 Offices Nationwide and have 3 Global Delivery locations. Saicon, our Parent Company, specializes in and has rich experience filling various type of job roles (Both IT & Non IT) in Retail, Consumer Products and Brands, Insurance, Logistics and Travel, Banking and Financials, Manufacturing, Healthcare, and Life Sciences, Telecom, Media & Entertainment, Professional Services, Government and Public Sector.