... go-live, upgrade integration, testing, maintenance, optimization, and long-term production support ... Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ...
... go-live, upgrade integration, testing, maintenance, optimization, and long-term production support ... Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ...
Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ... project go-live to support critical issues that impact patient care, billing, or revenue cycle ...
Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ... project go-live to support critical issues that impact patient care, billing, or revenue cycle ...
Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ... project go-live to support critical issues that impact patient care, billing, or revenue cycle ...
Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ... project go-live to support critical issues that impact patient care, billing, or revenue cycle ...
Manager, Implementation
Birmingham, AL · On-site +1
Recommend implementation of features and functions where appropriate prior to the go-live date ... with post-live support questions when needed * Other duties as assigned Required Skills ...
Manager, Implementation
Birmingham, AL · On-site +1
Recommend implementation of features and functions where appropriate prior to the go-live date ... with post-live support questions when needed * Other duties as assigned Required Skills ...
Experience in application build and go-live, along with extensive experience in implementation ... Work will be remote most of the time but should be open to a potential for on-site, should the ...
Experience in application build and go-live, along with extensive experience in implementation ... Work will be remote most of the time but should be open to a potential for on-site, should the ...
Experience in application build and go-live, along with extensive experience in implementation ... Work will be remote most of the time but should be open to a potential for on-site, should the ...
Experience in application build and go-live, along with extensive experience in implementation ... Work will be remote most of the time but should be open to a potential for on-site, should the ...
Epic Products Analyst
Homewood, AL · On-site +1
Other Related Functions Provides remote end-user support, including participation in on-call ... Epic Radiant certified Strongly preferred: 3-5 years of clinical experience as a radiology ...
Epic Products Analyst
Homewood, AL · On-site +1
Other Related Functions Provides remote end-user support, including participation in on-call ... Epic Radiant certified Strongly preferred: 3-5 years of clinical experience as a radiology ...
Trains end users and provides Go Live support. * Trains and supports end users on powerchart ... This is a remote role with 80% travel Qualifications - External License or Certification: * Active ...
Trains end users and provides Go Live support. * Trains and supports end users on powerchart ... This is a remote role with 80% travel Qualifications - External License or Certification: * Active ...
Epic Denials Manager
Birmingham, AL · Remote
... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...
Epic Denials Manager
Birmingham, AL · Remote
... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...
Epic Denials Manager
Huntsville, AL · Remote
... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...
Epic Denials Manager
Huntsville, AL · Remote
... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...
$96K - $113K/yr
Your Role: This role supports Mobilitas' programs in the sharing economy and mobility market ... Directs cross-functional onboarding and go-live readiness across Underwriting, Actuarial, Claims ...
$96K - $113K/yr
Your Role: This role supports Mobilitas' programs in the sharing economy and mobility market ... Directs cross-functional onboarding and go-live readiness across Underwriting, Actuarial, Claims ...
Medical Assistant (Part-Time -Remote )
Birmingham, AL · On-site +1
$16 - $18/hr
Support care coordination and follow-up activities Compliance & Documentation * Maintain HIPAA ... Familiarity with Epic, NextGen, or similar EHR systems preferred * Experience working with Medicare ...
Medical Assistant (Part-Time -Remote )
Birmingham, AL · On-site +1
$16 - $18/hr
Support care coordination and follow-up activities Compliance & Documentation * Maintain HIPAA ... Familiarity with Epic, NextGen, or similar EHR systems preferred * Experience working with Medicare ...
Manager - ServiceNow
Birmingham, AL · On-site +1
... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Manager - ServiceNow
Birmingham, AL · On-site +1
... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Manager - ServiceNow
Huntsville, AL · On-site +1
... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Manager - ServiceNow
Huntsville, AL · On-site +1
... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...
Medical Assistant (Part-Time -Remote )
Birmingham, AL · Remote
$16 - $18/hr
Support care coordination and follow-up activities Compliance & Documentation * Maintain HIPAA ... Familiarity with Epic, NextGen, or similar EHR systems preferred * Experience working with Medicare ...
Medical Assistant (Part-Time -Remote )
Birmingham, AL · Remote
$16 - $18/hr
Support care coordination and follow-up activities Compliance & Documentation * Maintain HIPAA ... Familiarity with Epic, NextGen, or similar EHR systems preferred * Experience working with Medicare ...
Epic Denials Management Operator
Huntsville, AL · Remote
$17.75 - $23.75/hr
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
Epic Denials Management Operator
Huntsville, AL · Remote
$17.75 - $23.75/hr
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
Epic Denials Management Operator
Birmingham, AL · Remote
$16.75 - $22.50/hr
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
Epic Denials Management Operator
Birmingham, AL · Remote
$16.75 - $22.50/hr
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...
Atlanta, GA | Birmingham, AL (REMOTE) Duration: 6 Months Client: Southern Company Services ... 2026 go-live, this position will provide hypercare and ongoing production support. Key ...
Quick apply
Atlanta, GA | Birmingham, AL (REMOTE) Duration: 6 Months Client: Southern Company Services ... 2026 go-live, this position will provide hypercare and ongoing production support. Key ...
Remote Epic Go Live Support information
What is remote Epic Go Live Support?
Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.
What skills and qualifications are needed for remote Epic Go Live Support?
Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
What are common challenges faced by remote Epic Go Live Support professionals during a project launch?
Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.
What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?
| Aspect | Remote Epic Go Live Support | Remote Epic Implementation Specialist |
|---|---|---|
| Certifications | Epic certifications, such as Epic Certified Specialist | Epic certifications, including Epic Certified Specialist |
| Work Environment | Support during go-live, troubleshooting, and issue resolution | End-to-end implementation, system setup, and configuration |
| Employer & Industry Usage | Hospitals and healthcare organizations during system deployment | Healthcare IT firms and hospitals during project rollout |
| Search & Comparison Intent | Focus on support roles during go-live | Focus on project implementation and setup |
Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.
What are popular job titles related to Remote Epic Go Live Support jobs in Alabama?
For Remote Epic Go Live Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Epic Go Live Support jobs in Alabama look for?
The top searched job categories for Remote Epic Go Live Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Epic Go Live Support jobs?
Cities in Alabama with the most Remote Epic Go Live Support job openings:
EPIC TECHNICAL ANALYST- HYBRID- EPIC IMPLEMENTATION
Opelika, AL • On-site, Remote
Full-time
Posted 20 days ago
East Alabama Health rating
6.6
Based on 47 frontline employees who took The Breakroom Quiz
574th of 896 rated healthcare providers
Job description
EAMC MISSION
At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
The Epic Technical Analyst provides cross-application technical support is responsible for the Epic environment, with responsibility for assigned technical functions such as Data Courier administration, application security coordination, and Epic Bridges interface analysis. This role serves as a key technical resource for design, configuration, implementation, go-live, upgrade integration, testing, maintenance, optimization, and long-term production support activities across our assigned Epic applications and integrated third-party systems interfaces. This position combines the responsibilities of an Epic Application Analyst, Application Coordinator, and Bridges Interface Analyst to provide comprehensive functional and technical support across the Epic environment.
The Epic Technical Analyst collaborates with Epic representatives, clinical and operational departments, application teams, infrastructure teams, operational stakeholders, vendors, and subject matter experts. Epic representatives to analyze business needs, configure and support translate organizational requirements into reliable technical solutions, coordinate issue resolution, support. The role supports application build, workflow design, interface development, system integration, troubleshooting, upgrades, testing, documentation, and validation, and ensure reliable data exchange between Epic and internal or external systems ongoing optimization.
This position supports the migration of application build across Epic environments, security provisioning and user access processes, and the full implementation cycle for assigned interfaces, web services, and industry-standard APIs such as FHIR. The Analyst is expected to troubleshoot technical issues, communicate impact clearly, escalate risks appropriately, and maintain documentation and procedures that support dependable Epic operations.
Project Details
- Estimated Project Start Date: February 2027
- Work Model: Hybrid (combination of onsite and remote work)
- Location: Opelika, AL
Remote Assessment Requirements
- Applicants must complete an EPIC assessment as part of the hiring process.
- Assessment Availability: Applicants will be sent a link to schedule
- Time Commitment: Approximately 2 hours
Certification Requirements
- EPIC certification is mandatory and must be completed within the scope of the project timeline.
- Will be provided three (3) attempts to pass
Schedule & Expectations
- Work hours may vary based on project needs, and flexibility is required. Outside of major project events, work will generally occur during normal weekday business hours in the Central Time Zone.
- Applicants must be comfortable working in a fast-paced, project-based environment.
- On-call coverage for weeknights and weekends may be required after project go-live to support critical issues that impact patient care, billing, or revenue cycle operations.
- ETO may be restricted during major project events and transition-readiness activities to ensure adequate project coverage and support.
Travel Requirements
- Travel will be required depending on the project phase and business needs. This includes air travel with multi-day visits.
POSITION QUALIFICATIONS
Minimum Education
- Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Information Technology, Engineering, Healthcare Administration, Nursing, Allied Health, Business Administration, or a related field required.
- An equivalent combination of education and relevant healthcare information technology experience may be considered.
Minimum Experience
- Three years of progressively responsible experience in healthcare information systems, application support, systems integration, software configuration, or related technical work
- Experience with application configuration, interface development, workflow analysis, or healthcare integration
Required Registration/License/Certification
- Epic certification must be obtained and maintained according to organizational requirements.
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