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Remote Epic Go Live Support Jobs in Alabama (NOW HIRING)

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Manager, Implementation

Birmingham, AL · On-site +1

Recommend implementation of features and functions where appropriate prior to the go-live date ... with post-live support questions when needed * Other duties as assigned Required Skills ...

Huntington

Integrated Receivables Manager

Hoover, AL · Remote

BAU Servicing & Post Go-Live Support Support Treasury Management servicing needs post-activation ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Deloitte

Epic Denials Management Operator

Huntsville, AL · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Birmingham, AL · Remote

$16.75 - $22.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Manager - ServiceNow

Birmingham, AL · On-site +1

... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Huntsville, AL · On-site +1

... through go-live and transition, including scope, schedule, budget, risks, assumptions, issues ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Hexagon AB

CAD Implementer, Remote- US

Madison, AL · On-site +1

Remote Req Id: 3049 Responsibilities Octave is seeking a CAD System Consultant to lead the ... Support go-live, stabilization, and post-production activities as required • Provide clear and ...

Sentara

Senior Healthcare Data Analyst - Remote

Centre, AL · Remote

$81K - $102K/yr

Supports design of programmatic analyses and reporting capabilities in addition to business ... Epic certification in either Clarity, Caboodle or Cogito (Required) Experience * 3 years of ...

EN Engineering LLC

Fiber Management Lead

Huntsville, AL · On-site +1

$108K - $141K/yr

... directly support field and engineering operations. We're seeking an experienced GIS and ... go-live, and continuous improvement. You'll ensure fiber network design data is accurately ...

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Remote Epic Go Live Support information

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
What are popular job titles related to Remote Epic Go Live Support jobs in Alabama? For Remote Epic Go Live Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Epic Go Live Support jobs in Alabama look for? The top searched job categories for Remote Epic Go Live Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Epic Go Live Support jobs? Cities in Alabama with the most Remote Epic Go Live Support job openings:
Remote Epic Go Live Support jobs near you
Infographic showing various Remote Epic Go Live Support job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 8% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

EPIC CLINICAL SYSTEMS ANALYST- HYBRID - EPIC IMPLEMENTATION

East Alabama Medical Center

Opelika, AL • On-site, Remote

Full-time

Posted 4 days ago

East Alabama Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

551st of 1,056 rated hospitals

Job description

EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
 
POSITION SUMMARY

The Epic Clinical Systems Analyst is responsible for the implementation, configuration, maintenance, optimization, testing, and support of Epic clinical applications that support inpatient, ambulatory, ancillary, and specialty clinical services. This position collaborates with physicians, nursing, ancillary departments, operational leadership, third-party vendors and Information Technology to design, implement, support and optimize clinical workflows that improve patient care, operational efficiency, clinician satisfaction, and regulatory compliance.

The Analyst serves as the primary application expert for assigned Epic clinical applications throughout the application life-cycle, including workflow analysis, system configuration, testing, implementation, production support, upgrades, optimization, and ongoing maintenance.

Project Details

  • Estimated Project Start Date: February 2027
  • Work Model: Hybrid (combination of onsite and remote work)
  • Location: Opelika, AL

Remote Assessment Requirements

  • Applicants must complete an EPIC assessment as part of the hiring process.
  • Assessment Availability: Applicants will be sent a link to schedule
  • Time Commitment: Approximately 2 hours

Certification Requirements

  • EPIC certification is mandatory and must be completed within the scope of the project timeline.
  • Will be provided three (3) attempts to pass

Schedule & Expectations

  • Work hours may vary based on project needs, and flexibility is required. Outside of major project events, work will generally occur during normal weekday business hours in the Central Time Zone.
  • Applicants must be comfortable working in a fast-paced, project-based environment.
  • On-call coverage for weeknights and weekends may be required after project go-live to support critical issues that impact patient care, billing, or revenue cycle operations.
  • ETO may be restricted during major project events and transition-readiness activities to ensure adequate project coverage and support.

Travel Requirements

  • Travel will be required depending on the project phase and business needs. This includes air travel with multi-day visits.
POSITION QUALIFICATIONS:
 
Minimum Education
  • Bachelor's degree in Nursing, Allied Health, Health Informatics, Healthcare Administration, Information Technology, or a related field required. Four (4) years of relevant operational experience may be used in lieu of a four-year degree.
  • Equivalent combinations of education and healthcare information systems experience may be considered.
Minimum Experience
  • Three (3) years of healthcare information systems or clinical operations experience.
Required Registration/License/Certification
  • Epic certification must be obtained and maintained according to organizational requirements.
  •  

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