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Remote Epic Go Live Support Jobs in Mobile, AL (NOW HIRING)

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Derick Dermatology PLLC

Scheduling Assistant

Mobile, AL · Remote

$14/hr

*This position is remote part-time. Candidates must live in Alabama.* Derick Dermatology (DD) is an ... support services using advanced virtual technologies. This role aims to streamline healthcare ...

Cu*South, Inc.

IT Specialist

Fairhope, AL · On-site +1

PURPOSE We are seeking a motivated IT Specialist to support and maintain our organization ... There may be an opportunity to go hybrid or remote. Some job assignments at CU*SOUTH are primarily ...

ABB

Senior Project Engineer

AL · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

ABB

Global Product Manager - Transformers

AL · Remote

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

ABB

Protection and Control Engineer

AL · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

ABB

Group Account Manager

AL · Remote

$163K - $261K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Xplor

Account Executive

Mobile, AL · On-site +1

Go door-to-door or visit local businesses to offer payment processing solutions​ * Educate ... Work independently with full support and training ​What You Get:​ * Uncapped commission - top ...

Seven Media

Be Seen First

Creator Partnerships & Brand Development Manager

Gulf Shores, AL · Remote

$20 - $30/hr

Seven Media | Remote | Part-Time with Opportunity for Growth About Seven Media Seven Media is a ... Negotiation support * Creator recruitment * Creator onboarding * Relationship management ...

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Remote Epic Go Live Support information

See Mobile, AL salary details

$12

$24

$41

How much do remote epic go live support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote epic go live support in Mobile, AL is $24.84, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What are popular job titles related to Remote Epic Go Live Support jobs in Mobile, AL?

For Remote Epic Go Live Support jobs in Mobile, AL, the most frequently searched job titles are:

Remote Epic Go Live Support jobs near you

Provider Support Assistant

Derick Dermatology PLLC

Mobile, AL • Remote

$10/hr

Full-time

Posted 27 days ago

Derick Dermatology rating

5.4

Company rating: 5.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

This position is remote full-time. Open to residents living in Alabama only.

Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world class providers offer medical, surgical, and cosmetic dermatology care in state-of-the art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience.

Core Values
  At DD, our core values underpin our culture and guide our actions:

  • Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care.
  • Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice.
  • Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues.
  • DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

Perks

  • Weekly Pay 
  • Paid Training
  • Opportunities for Advancement
  • Employee Assistance Program (EAP) 
  • Employee Discount on Cosmetic Services and Products 

Position Purpose 

The purpose of the Provider Support Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment. 

Roles and Responsibilities 

  • Act as the liaison between providers and patients to support the patients on going care. 
  • Providing pathology and laboratory results.
  • Completing medical records requests.
  • Processing prescription refill requests.
  • Processing medication prior authorization requests.
  • Other duties as assigned and subject to change as requirements evolve.

Qualifications and Education Requirements

  • High school diploma or equivalent- healthcare specific training preferred, but not required.
  • Friendly, polite, and professional. 
  • Strong communication skills, both written and verbal.
  • Empathy and a caring attitude towards patients.
  • Self-motivated, detail-oriented, and able to work independently. 
  • Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. 
  • Reliable high-speed internet connection and a quiet, private workspace.

Additional Notes

  • This position is remote, and the candidate must live in Alabama. 
  • Derick Dermatology will provide you with the appropriate equipment for your work from home environment, such as: secure laptop, monitor(s), headset, and webcam. Equipment issued varies based off job function.
  • Training is 2 weeks, the training schedule may differ from schedule hired for. 
  • Must have a dedicated workspace within your home
  • Must pass an internet speed test
  • Wired internet connection (no Wi-Fi)

What Derick Dermatology employees say

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