ZipRecruiter

Log In

1

Epic Go Live Support Jobs (NOW HIRING)

STI

EPIC Go-Live Wave 3 Readiness Specialist

EPIC Go-Live Wave 3 Readiness Specialist 6 Months Local Candidates if possible Hybrid: Remote and ... Local contractors supporting the OneBILH Epic Implementation Team for Wave 3 activities like GLRA ...

Resourcing HQ

Epic Analyst

Birmingham, AL · On-site

Support testing efforts including unit, system, and integrated testing * Assist with go-live ... Current Epic Certification (any module required) * At least one full end-to-end Epic implementation ...

ClinDCast LLC

Epic Wisdom Analyst

Clinton, MS · Remote

Provide go-live and post-go-live support, including training and end-user assistance. * Document ... Epic WISDOM Certification (required). * Strong understanding of dental/oral health workflows.

Shyft6

Epic Beaker CP Implementation Analyst

Maitland, FL · Remote

$120K - $140K/hr

Training & Go-Live Support * Support training content development and provide elbow support during ... Epic Beaker CP certification (active or previously certified with ability to re-certify). * Proven ...

Tropolis Group, LLC

Epic Operations Specialist

Northville, MI · On-site

$48K - $65K/yr

Go-Live & Training Support * Live go-live coverage - Host extended (full-day, where needed) live ... Day-Two Epic Support * Support intake - Field and triage the Epic Support email inbox and chat bot ...

Salinasvalleyhealth

Epic Credential Trainer

Salinas, CA · On-site

The individual is also responsible to provide Epic go-live support, known as At-The-Elbow support (ATE), during EHR/project implementations. Primary Duties: * Analyze the requirements of the Medical ...

next page

Showing results 1-20

All JobsEpic Go Live Support Jobs

Epic Go Live Support information

See salary details

$9

$16

$20

How much do epic go live support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for epic go live support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Epic Go Live Support role?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What are the key skills and qualifications needed to thrive in the Epic Go Live Support position, and why are they important?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What is an Epic Go Live Support job?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

More about Epic Go Live Support jobs
What cities are hiring for Epic Go Live Support jobs? Cities with the most Epic Go Live Support job openings:
What are the most commonly searched types of Epic Go Live Support jobs? The most popular types of Epic Go Live Support jobs are:
What states have the most Epic Go Live Support jobs? States with the most job openings for Epic Go Live Support jobs include:
What job categories do people searching Epic Go Live Support jobs look for? The top searched job categories for Epic Go Live Support jobs are:
Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 73% Full Time, 11% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Epic MD Informaticist - Go-Live Support

Impulse Strategic Solutions

Sarasota, FL • On-site

Contractor

Re-posted 6 days ago

Job description


Position Summary
The Epic MD Informaticist is responsible for providing clinical leadership and physician-focused support during Epic EHR Go-Live events. This role bridges the gap between clinical operations and information technology by assisting physicians, advanced practice providers, nursing leaders, and operational teams with Epic workflow adoption, issue resolution, and optimization opportunities. The MD Informaticist serves as a trusted advisor during activation, helping providers navigate workflow changes while ensuring patient safety, regulatory compliance, and operational efficiency.
The individual will work closely with project leadership, application teams, command center personnel, physician champions, and executive stakeholders to identify and resolve clinical workflow issues, facilitate communication between providers and technical teams, and promote successful adoption of the Epic platform.
Key Responsibilities
Clinical Workflow Support
  • Provide at-the-elbow support to physicians and advanced practice providers during Go-Live.
  • Assess and troubleshoot clinical workflow challenges impacting patient care.
  • Assist providers with documentation, order entry, results review, medication management, and patient communication workflows.
  • Monitor provider adoption and identify opportunities for workflow optimization.
  • Support specialty-specific workflows across ambulatory, inpatient, emergency, and procedural areas.

Physician Engagement
  • Serve as the primary liaison between physicians and the Epic implementation team.
  • Collaborate with physician champions to encourage adoption and best practices.
  • Gather provider feedback and communicate enhancement requests to project leadership.
  • Facilitate physician rounding activities during Go-Live.
  • Promote consistent use of standardized workflows.

Clinical Issue Resolution
  • Identify, document, and escalate clinical workflow issues impacting operations.
  • Participate in command center activities and clinical escalation processes.
  • Coordinate with Epic analysts and operational leaders to resolve issues quickly.
  • Validate issue resolution and communicate updates to affected stakeholders.
  • Monitor patient safety concerns and assist with mitigation efforts.

Training and Knowledge Transfer
  • Reinforce Epic training concepts and workflow best practices.
  • Provide just-in-time education for physicians and clinical staff.
  • Develop workflow tips and educational materials as needed.
  • Support post-Go-Live optimization initiatives.

Operational Support
  • Participate in Go-Live readiness assessments and activation planning.
  • Attend daily leadership huddles and command center meetings.
  • Track provider support activities and issue trends.
  • Assist with workflow assessments and optimization recommendations.
  • Support transition from Go-Live to stabilization and hypercare phases.

Requirements
Required Qualifications
  • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).
  • Active and unrestricted medical license.
  • Minimum 3 years of clinical practice experience.
  • Experience utilizing Epic EHR in a clinical setting.
  • Previous Epic implementation, optimization, or Go-Live experience preferred.
  • Strong understanding of physician workflows and clinical operations.
  • Excellent communication and stakeholder management skills.
  • Ability to work in fast-paced healthcare environments.

Preferred Qualifications
  • Epic Clinical Informatics experience.
  • Epic OpTime, Cupid, Stork, and Lumen.
  • Previous experience serving as a Physician Champion or Clinical Informaticist.
  • Experience supporting large-scale health system implementations.
  • Board Certification in a clinical specialty.

Success Metrics
  • Provider adoption and satisfaction.
  • Clinical issue resolution times.
  • Reduction in workflow disruptions.
  • Patient safety event mitigation.
  • Provider productivity recovery.
  • Successful transition to stabilization and hypercare support.

Education:
  • Doctorate (Required)

Experience:
  • Epic Stork ATE Support: 3 years (Preferred)
  • Epic Optime ATE Support: 3 years (Preferred)
  • Epic Cupid ATE Support: 3 years (Preferred)

License/Certification:
  • Medical Doctor (Required)

Work Location: On the road

Apply