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Epic Go Live Support Jobs in California (NOW HIRING)

Medasource

Epic Willow Inventory Analyst

Sacramento, CA · On-site

$70/hr

This person will provide hands-on support for Epic Willow design, configuration, build, testing, implementation, and go-live activities . The analyst will work with Pharmacy, Digital Applications ...

Computer Task

Epic Ambulatory Analyst

San Mateo, CA · On-site

$130 - $145/hr

Participate in integrated testing, user acceptance testing (UAT), and provide go-live and post-go-live support * Ensure compliance with regulatory requirements, organizational policies, and Epic best ...

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How much do epic go live support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for epic go live support in California is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.31 per hour, depending on experience, location, and employer.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What are the most commonly searched types of Epic Go Live Support jobs in California?

The most popular types of Epic Go Live Support jobs in California are:

What are popular job titles related to Epic Go Live Support jobs in California?

For Epic Go Live Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Epic Go Live Support jobs in California look for?

The top searched job categories for Epic Go Live Support jobs in California are:

What cities in California are hiring for Epic Go Live Support jobs?

Cities in California with the most Epic Go Live Support job openings:

Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in California as of August 2026, with employment types broken down into 25% Full Time, 25% Temporary, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,428 per year, or $16.1 per hour.

Epic Ambulatory Implementation Analyst

AgreeYa Solutions

Alameda, CA • On-site

Other

Re-posted 3 days ago

Job description

AgreeYa is a global systems integrator seeking an experienced Epic Ambulatory Analyst to join our healthcare delivery team. The ideal candidate will be responsible for implementing, configuring, testing, and supporting the Epic Ambulatory (Wisdom) application throughout the project lifecycle. This role requires close collaboration with clinical, operational, and technical teams to deliver high-quality Epic solutions and ensure a successful implementation and go-live.

Job Responsibilities:

  • Configure and build the Epic Ambulatory (Wisdom) application based on clinical and business requirements.
  • Participate in application design, build, implementation, testing, deployment, and go-live activities.
  • Analyze outpatient clinical workflows and recommend application configuration improvements.
  • Configure templates, preference lists, navigators, SmartTools, security settings, and workflow components.
  • Perform unit testing, integrated testing, system validation, and User Acceptance Testing (UAT).
  • Troubleshoot and resolve application issues during implementation and post-go-live support.
  • Collaborate with physicians, nurses, clinic managers, and business stakeholders to optimize clinical workflows.
  • Develop application documentation, build specifications, workflow diagrams, and end-user training materials.
  • Support application stabilization, optimization, upgrades, and ongoing enhancements.
  • Ensure Epic configuration complies with organizational standards, regulatory requirements, and best practices.

Required Skills & Experience:

  • 5+ years of experience implementing and supporting Epic Ambulatory (Wisdom) applications.
  • Hands-on experience with Epic configuration, workflow analysis, testing, implementation, and go-live support.
  • Experience participating in full Epic implementation lifecycles, including design, build, testing, deployment, and production support.
  • Strong understanding of ambulatory clinical workflows and healthcare operations.
  • Experience developing functional documentation, workflow diagrams, and configuration specifications.
  • Ability to troubleshoot application issues and provide production support during go-live.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to work effectively with cross-functional clinical, operational, and technical teams.

Preferred Skills & Experience:

  • Epic Ambulatory (Wisdom) Certification.
  • Experience supporting Epic optimization, upgrades, and post-production enhancements.
  • Knowledge of Epic SmartTools, preference lists, navigators, and security configuration.
  • Experience working in large healthcare organizations or integrated delivery networks.
  • Familiarity with Agile or healthcare project implementation methodologies.

Education Required:

  • Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field (or equivalent work experience).

About AgreeYa

AgreeYa is a global systems integrator delivering competitive advantage through software, solutions, and services. Established in 1999 and headquartered in Folsom, California, AgreeYa has a global footprint with over 2,200 professionals serving more than 500 organizations across industries including Healthcare, Banking, Financial Services, Telecom, Technology, Retail, Public Sector, Utilities, and Pharma & Biotech.

Equal Opportunity Employer

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.

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