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Epic Go Live Support Jobs (NOW HIRING)

Computer Task Group, Inc

Epic Willow Analyst

San Mateo, CA ยท Remote

$85 - $95/hr

Overview CTG is seeking an experienced Epic Willow Analyst . Location: Remote Duration: 3 months We ... Testing & Go-Live Support * Develop and execute build validation and integrated testing scripts.

Computer Task Group, Inc

Epic Willow Analyst

San Mateo, CA ยท Remote

$85 - $95/hr

Overview CTG is seeking an experienced Epic Willow Analyst . Location: Remote Duration: 3 months We ... Testing & Go-Live Support * Develop and execute build validation and integrated testing scripts.

ClinDCast LLC

Epic Orders Analyst

Albany, NY ยท Remote

Participate in on-call rotation and provide go-live support as required. * Ensure compliance with ... Epic Orders Certification or Proficiency (CPOE/Orders/Order Transmittal/Clinical Decision Support)

ClinDCast LLC

Epic Resolute HB Analyst

Roslindale, MA ยท On-site

Participate in integrated testing, user acceptance testing (UAT), and go-live support. * Collaborate with cross-functional Epic teams including Prelude, Cadence, Professional Billing (PB), and Claims.

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Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for epic go live support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Epic Go Live Support role?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What are the key skills and qualifications needed to thrive in the Epic Go Live Support position, and why are they important?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What is an Epic Go Live Support job?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

More about Epic Go Live Support jobs
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Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 73% Full Time, 11% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.