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Epic Go Live Support Jobs (NOW HIRING)

Mondo

Epic Outpatient Rehab Analyst

Charleston, SC · Remote

$74.59 - $87.75/hr

Full-cycle Epic implementation experience, covering planning, design, build, testing, and go-live support. * Availability to work Eastern Time business hours and willingness to travel for testing and ...

TALENT Software Services

Be Seen First

Senior IT Project Manager

New York, NY · On-site

$65 - $73/hr

... and Epic go-live dates. The ideal candidate will possess a strong blend of project management ... Go-Live Support: * * Provide hands-on, on-site support during HealthPay24 device go-lives, ensuring ...

Medasource

Epic Willow Inventory Analyst

Sacramento, CA · On-site

$70/hr

This person will provide hands-on support for Epic Willow design, configuration, build, testing, implementation, and go-live activities . The analyst will work with Pharmacy, Digital Applications ...

New

ClinDCast LLC

Epic Cadence Analyst

Tampa, FL · Remote

$60 - $65/hr

Job Summary We are seeking an experienced Epic Cadence Analyst to support the design, configuration ... Participate in software upgrades, testing, validation, implementation, and post-go-live support.

TEKsystems

Epic Credentialed Trainer

Augusta, GA

$45 - $50/hr

Epic Credentialed Trainer 100% On-Site Augusta, Georgia Project Overview We are seeking experienced ... Following training, you will provide At-The-Elbow (ATE) support during go-live activities, helping ...

New

Baylor Genetics

Epic Implementation Manager

Houston, TX · On-site

Provide post-go-live support and guidance to drive adoption and resolve issues in a timely manner ... Epic Beaker experience required * Strong understanding of interoperability standards (HL7, FHIR ...

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Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for epic go live support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

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Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Epic Outpatient Rehab Analyst

Mondo

Charleston, SC • Remote

$74.59 - $87.75/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Apply now: Epic Application Analyst, Remote (EST Required). Start date is ASAP for this Contract position. Job Title: Epic Rehab Analyst Location-Type: Remote (Must work Eastern Time hours; travel required for go-lives and key testing milestones) Start Date: Early August 2026 Duration: Contract, 6 months (extension possible) Compensation Range: $74.59/hr - $87.75/hr W2 Benefits: Eligible for Health, Dental, Vision, and 401K Visa Sponsorship: Not eligible for visa sponsorship Job Description: This role supports an enterprise Epic Rehabilitation implementation by providing dedicated outpatient rehab expertise across workflow design, application build, testing, and go-live activities to ensure successful delivery across a large, multi-site healthcare environment. Job Summary
  • Build and configure the Epic Outpatient Rehabilitation module, focusing on PT, OT, and Speech outpatient workflows from planning through go-live.
  • Collaborate with Cadence/Scheduling, Rev Cycle/Billing, Analytics, and Inpatient teams to ensure a consistent, integrated solution across rehabilitation service lines.
  • Engage operational and clinical leaders across outpatient clinic, inpatient, acute care, and long-term care therapy settings to support workflow design and stakeholder alignment.
  • Participate in weekly application team standups and contribute to build planning, documentation, issue resolution, and integrated testing activities.
  • Produce clear, organized, and sustainable build documentation, including configuration decisions and supporting materials for long-term application ownership.
  • Mentor and onboard the client's full-time application analysts to promote knowledge transfer and support ongoing application support after the engagement concludes.
  • Travel to client sites during key project milestones, integrated testing events, and go-live activities as required (limited travel, currently planned for March or April).
Minimum Requirements:
  • Active Epic Rehabilitation certification with a current Epic Education Badge (or ability to obtain the Epic Outpatient Rehab Badge).
  • Recent, hands-on Epic Rehabilitation implementation experience with a strong focus on outpatient rehabilitation workflows (PT, OT, and/or Speech).
  • Full-cycle Epic implementation experience, covering planning, design, build, testing, and go-live support.
  • Availability to work Eastern Time business hours and willingness to travel for testing and go-live milestones.
  • Strong written and verbal communication skills with demonstrated ability to collaborate with clinical, operational, and technical stakeholders.
Preferred Qualifications:
  • Existing Epic Outpatient Rehab Badge.
  • Experience implementing Epic Rehabilitation in a multi-site or enterprise healthcare environment, including both inpatient and outpatient workflows.
  • Familiarity with Cadence/Scheduling, Rev Cycle/Billing, and Analytics workflows within the Epic ecosystem.
  • Prior experience mentoring or serving as a knowledge resource for client application analysts.
  • Experience transitioning organizations from non-Epic EMR platforms into Epic, with 2-3 or more years of contractor or consultant experience preferred.