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Clinical Support Analyst Jobs (NOW HIRING)

Nebraska Medicine

Technical Support Analyst

Omaha, NE · On-site

As a Technical Support Analyst at Nebraska Medicine, you won't just fix devices-you'll power the systems that clinicians depend on every day. In this fast-paced, highly integrated healthcare ...

Nebraska Medicine

Technical Support Analyst

Omaha, NE · On-site

As a Technical Support Analyst at Nebraska Medicine, you won't just fix devices-you'll power the systems that clinicians depend on every day. In this fast-paced, highly integrated healthcare ...

Almac Group

Business Support Analyst

Durham, NC · On-site

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... Pharmaceutical / Clinical trials process knowledge * Effective communication methods for project ...

Almac Group

Business Support Analyst

Durham, NC · Hybrid

The Business Support Analyst is responsible for supporting the Business Analyst with driving the ... Pharmaceutical / Clinical trials process knowledge * Effective communication methods for project ...

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Clinical Support Analyst information

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How much do clinical support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for clinical support analyst in the United States is $39.80, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $45.67 per hour, depending on experience, location, and employer.

What is a clinical support analyst?

A Clinical Support Analyst is a healthcare IT professional who works to maintain and improve clinical information systems within hospitals or healthcare organizations. They serve as a liaison between clinical staff and IT departments, ensuring that electronic health records (EHR) and other clinical applications function effectively. Their duties often include troubleshooting software issues, providing user training, implementing system upgrades, and supporting workflow optimization to enhance patient care. Clinical Support Analysts play a crucial role in ensuring that technology supports the daily operations and compliance needs of clinical environments.

What are the key skills and qualifications needed to thrive as a clinical support analyst?

To thrive as a Clinical Support Analyst, you typically need a background in healthcare or health informatics, strong analytical skills, and a relevant degree such as in health information management or IT. Familiarity with electronic health record (EHR) systems, clinical software applications, and certifications like Epic or Cerner are highly valued. Excellent problem-solving abilities, communication skills, and attention to detail help in understanding user needs and providing effective support. These skills and qualifications ensure that clinical systems run smoothly, supporting both patient care and organizational efficiency.

How does a clinical support analyst typically collaborate with clinical staff and IT teams?

Clinical Support Analysts play a crucial role as the bridge between clinical staff and IT departments. They work closely with nurses, physicians, and other healthcare professionals to understand workflow challenges and translate these needs into technical requirements for the IT team. Regular communication, user training sessions, and troubleshooting are common collaborative activities, ensuring that electronic health records (EHR) and other clinical systems function smoothly. This collaboration is vital for optimizing system performance and enhancing patient care outcomes.
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Clinical Support Analyst jobs near you
Infographic showing various Clinical Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,791 per year, or $39.8 per hour.

Clinical Application Support Analyst

GuideIT

Miami, FL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

ABOUT GUIDEITGuideIT is a US - based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Clinical Application Support Analyst to join our Florida team. Only candidates residing in the state of Florida will be considered.ABOUT THE ROLEThe Clinical Application Support Analyst is an experienced healthcare professional with extensive eCW experience; primarily focused on clinical applications. This position will serve as the point-of-contact for Customer’s end users including IT staff, management, physicians, administrative, and clinical staff.PRIMARY DUTIES
  • Act as an eCW Analyst on assigned Customer EHR department team
  • Participate in any required Customer and GuideIT meetings
  • Provide hands on support for Customer approved changes to eCW settings and configurations, following and working within the constraints of the Customer’s Information Services Change Control procedures
  • Using Customer’s systems and processes, provide thorough documentation of issues and actions taken to resolve or remediate
  • Complete assigned incidents, requests, and projects related to the eCW and related systems
  • Assist in creating, updating, and resolving issues with eCW vendor
  • Recognizes incident trends and data anomalies to escalate possible critical incidents or problems to Tier 2 teams
  • Engage other members of the Customer’s Information Systems team in resolving incidents or completing requests as necessary to maintain a high level of service and quality
  • Other duties as assigned
QUALIFICATIONS & REQUIRED SKILL
  • Thorough understanding of eCW and related 3rd Party Vendors applications
  • 3+ years of experience with implementation and/or support of eCW
  • Ability to engage with customer team members at all levels (staff level to management)
  • Understands, promotes, and demonstrates customer processes and procedures
  • Aptitude for high productivity and efficiency
  • Strong communication and interpersonal skills
EDUCATION & CERTIFICATIONS
  • Bachelor's Degree, preferred 
  • Industry-specific certification(s): Electronic Health Records - MEDITECH Systems Certificate
POSITION LOCATION & WORK SHIFT REQUIREMENTS
  • Primarily remote work with occasional in-office work (Florida area residents only)
  • Travel – occasional, as directed
  • Must be flexible to assigned shift work
MORE ABOUT GUIDEITHeadquartered in Plano, Texas, our services, and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays, and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.
 

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