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Clinical Support Analyst Jobs (NOW HIRING)

Brookdale Associates

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Clinical Support Assistant

Stony Brook, NY · On-site

$20 - $25/hr

We are seeking a detail-oriented and professional Clinical Support Assistant to serve as a liaison ... Excellent communication and analytical skills. * Strong attention to detail and ability to meet ...

Perseus Operating Group

Application Support Analyst

$45K - $55K/yr

Application Support Analyst Location: Remote Employment Type: Full-time Job Summary The Application ... clinical operations. This role ensures accurate charge capture, claims processing, and ...

DeepIntent

Platform Support Analyst

New York, NY · On-site

$100K - $115K/yr

... real-world clinical data. For more information visit, www.DeepIntent.com. What You'll Do ... The Platform Support Analyst will report to the Sr. Director, Platform Support. * Address ...

Deaconess

Contract Support Analyst

Evansville, IN · On-site

$19.14 - $26.79/hr

Collaborate effectively with internal departments-including Legal, Purchasing, Value Analysis, and clinical teams-to gather input, communicate contract updates, and support a shared understanding of ...

WALKER INC

Systems Support Analyst

Needham, MA · On-site

We provide comprehensive, trauma-informed residential, educational, and clinical services to ... The Systems Support Analyst leverages strong technical skills, attention to detail, and customer ...

Arine

Clinical Support Lead

We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical ... Excellent analytical skills * Ability to quickly problem solve and triage both clinical and ...

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How much do clinical support analyst jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for clinical support analyst in the United States is $39.80, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $45.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Clinical Support Analyst, and why are they important?

To thrive as a Clinical Support Analyst, you typically need a background in healthcare or health informatics, strong analytical skills, and a relevant degree such as in health information management or IT. Familiarity with electronic health record (EHR) systems, clinical software applications, and certifications like Epic or Cerner are highly valued. Excellent problem-solving abilities, communication skills, and attention to detail help in understanding user needs and providing effective support. These skills and qualifications ensure that clinical systems run smoothly, supporting both patient care and organizational efficiency.

How does a Clinical Support Analyst typically collaborate with clinical staff and IT teams?

Clinical Support Analysts play a crucial role as the bridge between clinical staff and IT departments. They work closely with nurses, physicians, and other healthcare professionals to understand workflow challenges and translate these needs into technical requirements for the IT team. Regular communication, user training sessions, and troubleshooting are common collaborative activities, ensuring that electronic health records (EHR) and other clinical systems function smoothly. This collaboration is vital for optimizing system performance and enhancing patient care outcomes.

What is a Clinical Support Analyst?

A Clinical Support Analyst is a healthcare IT professional who works to maintain and improve clinical information systems within hospitals or healthcare organizations. They serve as a liaison between clinical staff and IT departments, ensuring that electronic health records (EHR) and other clinical applications function effectively. Their duties often include troubleshooting software issues, providing user training, implementing system upgrades, and supporting workflow optimization to enhance patient care. Clinical Support Analysts play a crucial role in ensuring that technology supports the daily operations and compliance needs of clinical environments.
More about Clinical Support Analyst jobs
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Clinical Support Analyst jobs near you
Infographic showing various Clinical Support Analyst job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $82,791 per year, or $39.8 per hour.

Customer Support Analyst

American Association for Cancer Research

Philadelphia, PA

Other

Posted 3 days ago

Job description

Support Analyst

We're looking for a Support Analyst to join our Enterprise Platform Services team. In this role, you'll be the primary point of contact for members of the myAACR community portal — helping researchers and clinicians navigate their accounts, memberships, event registrations, and more. You'll work across our Salesforce-based systems and partner applications to ensure our community has a seamless, professional experience.

Responsibilities
  • Manage and resolve incoming support cases through the myAACR portal via support queue and phone
  • Triage, route, and track cases in Salesforce — identifying patterns and escalating issues when needed
  • Assist with user account administration, permissions, and routine platform maintenance
  • Create and maintain support documentation, FAQs, and guides to help members self-serve
  • Collaborate with internal teams and third-party vendors to resolve platform issues
  • Support our annual AACR Annual Meeting — a flagship event drawing 20,000+ cancer researchers worldwide (one week of extended hours per year, with advance notice)
Qualifications
  • 1–3 years of experience in customer service or technical support
  • Professional, clear, and empathetic written and verbal communication skills
  • Familiarity with Salesforce or a similar CRM platform is a plus
  • Ability to manage multiple open cases and stay organized under pressure
  • Experience with ticketing systems such as Jira or ServiceNow is a plus
  • A genuine interest in supporting a mission-driven organization

Why AACR

At AACR, your work directly supports the global cancer research community. You'll join a collaborative, mission-focused team in the heart of Philadelphia, with the opportunity to grow your platform and technical skills in a professional, established organization.

AACR is an Equal Opportunity Employer. Candidates with equivalent experience in lieu of a degree are encouraged to apply.

Apply