A clinical support specialist assists medical professionals in a clinical setting. In this career, your job duties include setting patient appointments, collecting patient data and insurance information, and providing any additional support that your coworkers might need. In some clinical support specialist positions, you may assist medical professionals to conduct a research study. Your customer service duties may remain the same, but you likely have additional responsibilities in these roles. The qualifications needed for this career include a high school diploma or GED certificate for the first scenario, and a relevant bachelor’s degree for the second. You need strong analytical and customer service skills and experience working in a clinical setting.