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Case Support Specialist Jobs (NOW HIRING)

Vista Maria

Transporter/Case Support

Dearborn Heights, MI · On-site

$13.75 - $17.50/hr

Assists the Housing Specialist or Care Path Navigator with case related duties as necessary. Reports any vehicle related concerns to the Director of Security. Knowledge/Skills/Abilities Strong verbal ...

Vista Maria

Transporter/Case Support

Dearborn Heights, MI · On-site

$16.13 - $20.67/hr

... Specialist or Care Path Navigator with case related duties as necessary. Reports any vehicle related concerns to the Director of Security. Knowledge/Skills/Abilities • Strong verbal and written ...

Hearts With A Mission

Family Support Specialist

Medford, OR · On-site

$50K - $60K/yr

POSITION SUMMARY The Family Support Specialist (FSS) provides direct services to clients and their ... Collaboration & Case Support * Collaborate with volunteers, case managers, counselors, and other ...

Hearts With A Mission

Family Support Specialist

Medford, OR · On-site

$50K - $60K/yr

POSITION SUMMARY The Family Support Specialist (FSS) provides direct services to clients and their ... Collaboration & Case Support * Collaborate with volunteers, case managers, counselors, and other ...

MEGX

Case Management Support Specialist

Pueblo, CO · On-site

$55K - $75K/yr

Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days ...

Flywheel

V105 Legal Assistant | Case Support Specialist

$1.1K - $1.2K/mo

We are seeking a detail-oriented and proactive Legal Assistant to support providing exceptional client service and operational efficiency. In this role, you will serve as a key point of contact for ...

MEGX

Case Management Support Specialist

Montrose, CO · On-site

$55K - $75K/yr

Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days ...

MEGX

Case Management Support Specialist

Pueblo, CO · On-site

$55K - $75K/yr

Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days ...

MEGX

Case Management Support Specialist

Pueblo, CO · On-site

$65 - $75/hr

Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days ...

MEGX

Case Management Support Specialist

Montrose, CO · On-site

$65 - $75/hr

Special Education Case Management Support Specialist Location: State-Wide - MUST BE A COLORADO RESIDENT FLSA Status: Exempt Reports to: Director of Exceptional Student Services Work Hours/Days ...

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How much do case support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case support specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

What is a case support specialist?

Case Support Specialists are professionals who provide administrative and operational support to case managers, attorneys, or other professionals handling client cases. They help organize case files, manage documentation, coordinate communication between parties, and ensure all necessary paperwork is processed accurately and timely. Their work is essential in maintaining the efficiency and effectiveness of case management, often in legal, healthcare, or social services settings. They also assist with scheduling, data entry, and preparing reports, allowing case managers or attorneys to focus on direct client work.

What are the key skills and qualifications needed to thrive as a case support specialist?

To thrive as a Case Support Specialist, you need strong organizational skills, attention to detail, and experience with case management or administrative support, often requiring a relevant associate or bachelor's degree. Familiarity with case management software, databases, and office productivity tools like Microsoft Office is typically essential. Excellent communication, problem-solving, and teamwork abilities are standout soft skills in this role. These competencies ensure efficient case processing, accurate documentation, and effective collaboration, which are critical for supporting case outcomes and client satisfaction.

How does a case support specialist typically collaborate with other departments to ensure smooth case management?

Case Support Specialists play a central role in facilitating communication between various teams such as legal, administrative, and client services. They often coordinate the flow of information, schedule meetings, and ensure that all required documents are accurately prepared and distributed. This collaborative approach helps resolve cases efficiently and minimizes delays. By working closely with different departments, Case Support Specialists help maintain a seamless workflow and provide crucial support to case managers and clients alike.
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Case Support Specialist jobs near you

Case Support Specialist

Bethany Christian Services

Paw Paw, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Assist Case Managers with paperwork, documentation, and background screenings for immigration and other client-related processes.

  • Provide case management services including social work, counseling, treatment, and coordinating community referrals.

  • Support case staffing, maintain client contact for follow-up or intervention, and assist with youth assessments and scheduling appointments.

Bethany Christian Services rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we're united in our Christian mission and these shared values: We're motivated by our faith, we support one another, we champion justice, we pursue excellence, and we're in it for the long haul. As a Casework Support Specialist, you'll help carry this mission forward and make a meaningful impact every day.
How Your Role Makes a Difference
  • Assist Case Managers with essential paperwork and documentation completion and gathering process for various immigration documents, and background screenings;
  • Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
  • Assist Case Managers with youth and sponsors assessments;
  • Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested;
  • Assist with case staffing and maintaining contact with clients and foster families during a Case Manager's absence to ensure coverage of all program cases;
  • Support with meeting youth's educational needs and registering for school;
  • Participate in development of the summer schedule, creating vocational opportunities, and facilitating outings;
  • Accompany youth to immigration hearings or procedures, as requested;
  • Schedule and attend medical, dental and legal appointments, as needed;
  • Collaboratively work with direct supervisor to schedule and prioritize work duties;
  • Attend training as required by supervisor;
  • Input case notes and documentation within the program portal in a timely manner based on guidelines and procedures set forth;
  • Stay abreast of all agency, federal, and state regulatory requirements related to social services;
  • Essential job responsibilities may vary based on the specific needs of each program/department;
  • May be required or asked to participate in a Bethany sponsored event;
  • Complete other duties as assigned.

What Will Make You Successful
  • Associate's level degree in Social Work, Human Services, Education, or related field of study from an accredited college;
  • Bilingual: English and Spanish preferred;
  • Excellent verbal and written communication skills;
  • Exhibit an ability to apply the principles of logic and critical thinking with problem solving;
  • Must have an ability to provide excellent and compassionate customer service;
  • Must be reliable with time sensitive deadlines and tasks;
  • Exercise a high level of confidentiality;
  • Work well under pressure and adaptable to change;
  • Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
  • Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
  • Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
  • Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Exhibit integrity and good moral character to provide appropriate care;
  • Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and be properly trained and licensed, as necessary;
  • Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
  • TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
  • Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You
  • Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
  • Access to training, professional development, and career growth opportunities
  • Comprehensive health insurance (medical, dental, and vision)
  • 403(b) retirement plan with employer match eligibility
  • Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
  • Access to education reimbursement for those that qualify
  • Comprehensive employee assistance and wellness program
  • Employer paid long-term disability and group term life insurance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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