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Case Support Specialist Jobs (NOW HIRING)

The Orlando, FL office of Burr & Forman, a dynamic, service-oriented law firm, seeks a case support specialist to join our growing team. This role handles reception duties and provides administrative ...

The Orlando, FL office of Burr & Forman, a dynamic, service-oriented law firm, seeks a case support specialist to join our growing team. This role handles reception duties and provides administrative ...

Legal Support Specialist

New Orleans, LA ยท On-site

$28.70 - $32.80/hr

Legal Support Specialist Location: New Orleans, LA Schedule: Full-time, onsite Monday-Friday Salary ... Obtain current witness, case, and court-event information from Criminal Division personnel * Keep ...

New

Legal Support Specialist

New Orleans, LA ยท On-site

$28.70 - $32.80/hr

Legal Support Specialist Location: New Orleans, LA Schedule: Full-time, onsite Monday-Friday Salary ... Obtain current witness, case, and court-event information from Criminal Division personnel * Keep ...

Office Support Staff

Rusk, TX ยท On-site

$13 - $16/hr

On-the-job training We have an immediate opening for a full time Case Support Specialist. Ideal candidates will have STRONG writing ability and attention to detail is required. This role is perfect ...

Office Support Staff

Rusk, TX ยท On-site

$13 - $16/hr

On-the-job training We have an immediate opening for a full time Case Support Specialist. Ideal candidates will have STRONG writing ability and attention to detail is required. This role is perfect ...

Office Support Staff

Rusk, TX ยท On-site

$13 - $16/hr

On-the-job training We have an immediate opening for a full time Case Support Specialist. Ideal candidates will have STRONG writing ability and attention to detail is required. This role is perfect ...

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Case Support Specialist information

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How much do case support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for case support specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Support Specialist, and why are they important?

To thrive as a Case Support Specialist, you need strong organizational skills, attention to detail, and experience with case management or administrative support, often requiring a relevant associate or bachelor's degree. Familiarity with case management software, databases, and office productivity tools like Microsoft Office is typically essential. Excellent communication, problem-solving, and teamwork abilities are standout soft skills in this role. These competencies ensure efficient case processing, accurate documentation, and effective collaboration, which are critical for supporting case outcomes and client satisfaction.

How does a Case Support Specialist typically collaborate with other departments to ensure smooth case management?

Case Support Specialists play a central role in facilitating communication between various teams such as legal, administrative, and client services. They often coordinate the flow of information, schedule meetings, and ensure that all required documents are accurately prepared and distributed. This collaborative approach helps resolve cases efficiently and minimizes delays. By working closely with different departments, Case Support Specialists help maintain a seamless workflow and provide crucial support to case managers and clients alike.

What are Case Support Specialists?

Case Support Specialists are professionals who provide administrative and operational support to case managers, attorneys, or other professionals handling client cases. They help organize case files, manage documentation, coordinate communication between parties, and ensure all necessary paperwork is processed accurately and timely. Their work is essential in maintaining the efficiency and effectiveness of case management, often in legal, healthcare, or social services settings. They also assist with scheduling, data entry, and preparing reports, allowing case managers or attorneys to focus on direct client work.
More about Case Support Specialist jobs
Case Support Specialist

Case Support Specialist

Burr & Forman

Orlando, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

The Orlando, FL office of Burr & Forman, a dynamic, service-oriented law firm, seeks a case support specialist to join our growing team. This role handles reception duties and provides administrative support to attorneys and other team members.
KEY CONTRIBUTIONS
  • Assist in the preparation and processing of legal documents such as summonses, subpoenas, complaints, appeals, motions, pre-trial agreements, requests for production of documents, and other due diligence items.
  • Prepare correspondence, office memos, documents, e-mails, and other materials.
  • Assist with preparation and setup for meetings, hearings, depositions, and trial.
  • Monitor case documents and create/maintain indexes of client documents; review case documents for important dates and update calendars.
  • Scan, record, and index documents and files for the document management system and extranets.
  • Manage file materials and records including locating, retrieving, preparing for offsite storage, and transferring and/or destroying records.
  • Enter and edit billable time; organize and submit expense reimbursements; submit CLE credits; and open and close new client matters.
  • Handle copy jobs, certified mail, mail pickup/drop off, and local hand deliveries.
  • Handle reception duties, including answering switchboard, greeting guests, directing callers and guests to appropriate destination, and scheduling conference rooms.
  • Order office and break room supplies; coordinate catering orders for meetings and assist with other special events.
  • Other responsibilities as needed.

THE ESSENTIALS
  • A high school diploma or equivalent and relevant work experience required; a college degree is preferred.
  • Professional appearance and demeanor with commitment to providing exceptional client-service.
  • Highly organized, detail-orientated, and proactive with a desire to take ownership.
  • Proficient with Microsoft Word and Outlook. Proficiency in MS Excel is a plus.
  • Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations.
  • Strong verbal and written communication skills.
  • Must be able to lift and/or transport materials weighing up to 25 pounds.
  • Some overtime required.

ADDITIONAL INFORMATION
Burr & Forman's experienced legal team serves clients with local, national, and international legal needs. Our attorneys draw from a diverse range of backgrounds and experience to serve as trusted business advisors and legal counsel to help clients achieve their goals. Our firm's century-strong success is credited to our lawyers' forward-thinking approach to crafting innovative solutions for the challenging situations encountered by our clients. It is not just hard work, knowledge, and experience that are integral to the quality and delivery of our legal services. It is also a diverse, creative, and future-focused approach that enables us to achieve exceptional results that matter. To learn more about our firm, visit www.burr.com.
Burr & Forman LLP provides a wide range of benefits designed to support our employees and families including comprehensive health insurance, dental and vision insurance, group term life and disability insurance, a 401(k) retirement plan and retirement planning services, paid time off, and free wellness and mental health services among other benefits.
The salary range for this position reflects a reasonable estimate of the range of compensation. Actual compensation is based on a number of factors, including but not limited to, education, work experience, geographic location, skills and competencies, industry knowledge, job responsibilities, market considerations and other business considerations.
Equal Opportunity Employer
Burr & Forman is an equal opportunity employer and is committed to recruiting, hiring, developing, and promoting lawyers and staff without regard to age, race, color, religion, sex, gender, national origin, sexual orientation, military and protected veteran status, gender identity or expression, transgender status, sex stereotyping, pregnancy, genetic information, disability, or any other protected characteristic.
Please view Equal Employment Opportunity, E-Verify, and other related posters at www.burr.com/careers/working-at-burr.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.