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Case Support Specialist Jobs (NOW HIRING)

Levata

Support Specialist

Portland, OR · On-site

Accurately document all customer interactions in our case management system (NetSuite) * Escalate more complex issues to Support Specialist II when appropriate * Deliver positive and professional ...

Levata

Support Specialist

Portland, OR · On-site

Accurately document all customer interactions in our case management system (NetSuite) * Escalate more complex issues to Support Specialist II when appropriate * Deliver positive and professional ...

Barcodes, Inc.

Support Specialist

Portland, OR · On-site

Accurately document all customer interactions in our case management system (NetSuite) * Escalate more complex issues to Support Specialist II when appropriate * Deliver positive and professional ...

Levata

Support Specialist

Portland, OR · On-site

Accurately document all customer interactions in our case management system (NetSuite) * Escalate more complex issues to Support Specialist II when appropriate * Deliver positive and professional ...

MEGX

Case Management Support Specialist

Pueblo, CO · On-site

$55K - $75K/yr

Special Education Case Management Support SpecialistJob FunctionThe Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student ...

MEGX

Case Management Support Specialist

Montrose, CO · On-site

$55K - $75K/yr

Special Education Case Management Support SpecialistJob FunctionThe Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student ...

CalHR

Child Support Specialist I or II

Sacramento, CA · On-site

$21.48 - $24.27/hr

Provides case status information, explains the complaint resolution process, and answers case ... Child Support Specialist II: Typical Duties, Employment Standards and KSAs Duties for the Child ...

MEGX

Case Management Support Specialist

Pueblo, CO · On-site

$55K - $75K/yr

Special Education Case Management Support SpecialistJob FunctionThe Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student ...

MEGX

Case Management Support Specialist

Grand Junction, CO · On-site

$55K - $75K/yr

Special Education Case Management Support SpecialistJob FunctionThe Case Management Support Specialist is a master‑level Special Education teacher who strengthens inclusive, data‑driven student ...

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Case Support Specialist information

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How much do case support specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for case support specialist in the United States is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case support specialist?

To thrive as a Case Support Specialist, you need strong organizational skills, attention to detail, and experience with case management or administrative support, often requiring a relevant associate or bachelor's degree. Familiarity with case management software, databases, and office productivity tools like Microsoft Office is typically essential. Excellent communication, problem-solving, and teamwork abilities are standout soft skills in this role. These competencies ensure efficient case processing, accurate documentation, and effective collaboration, which are critical for supporting case outcomes and client satisfaction.

How does a case support specialist typically collaborate with other departments to ensure smooth case management?

Case Support Specialists play a central role in facilitating communication between various teams such as legal, administrative, and client services. They often coordinate the flow of information, schedule meetings, and ensure that all required documents are accurately prepared and distributed. This collaborative approach helps resolve cases efficiently and minimizes delays. By working closely with different departments, Case Support Specialists help maintain a seamless workflow and provide crucial support to case managers and clients alike.

What is a case support specialist?

Case Support Specialists are professionals who provide administrative and operational support to case managers, attorneys, or other professionals handling client cases. They help organize case files, manage documentation, coordinate communication between parties, and ensure all necessary paperwork is processed accurately and timely. Their work is essential in maintaining the efficiency and effectiveness of case management, often in legal, healthcare, or social services settings. They also assist with scheduling, data entry, and preparing reports, allowing case managers or attorneys to focus on direct client work.
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Case Support Specialist jobs near you

Case Management & Support Specialist

Adult & Teen Challenge AR

Hot Springs Village, AR • On-site

$15 - $20/hr

Full-time

Re-posted 9 days ago

Job description

Case Management & Support Specialist

About Adult & Teen Challenge of Arkansas

Adult & Teen Challenge of Arkansas is a faith-based organization dedicated to helping men and women overcome addition through Christ-centered programs. Our mission is to provide hope, healing, and transformation for individuals seeking freedom from substance abuse.

Job Summary

The Case Management & Support Specialist is responsible for providing ongoing support, guidance, and resources to graduates of Adult & Teen Challenge of Arkansas. This role ensures a smooth transition from the program into independent living, employment, and continued spiritual growth. The coordinator will develop individualized aftercare plans, facilitate connections with community resources, and maintain regular follow-ups with program graduates to promote long-term success. This position reports to the Chief of Staff.

Qualifications:

·         Passion for faith-based addiction recovery and alignment with the mission of Adult & Teen Challenge.

·         Bachelor’s degree in social work, counseling, ministry, or a related field preferred, but a minimum of a High School Diploma or GED may be accepted.

·         Experience in case management, social services, or pastoral care preferred.

·         Strong interpersonal and communication skills.

·         Ability to work independently and manage multiple responsibilities.

·         Familiarity with addiction recovery and discipleship programs is a plus.

·         Proficiency in Microsoft Office and case management software.

·         Must have and maintain a valid Driver’s License, maintain automobile insurance coverage and have access to an automobile.

·         Willingness to travel locally for outreach and networking events.

  • Must be able to pass drug and nicotine test.

Competencies:

  • Work effectively with culturally diverse population and be sensitive to the needs of each population.
  • Communicate compassionately and effectively with clients, health care professionals, and the general public.
  • Understanding of medical terminology as it relates to mental health care and basic family practice care.
  • Effective documentation skills.
  • Able to lift up to 30 pounds.
  • Physically able to walk, stand, and stoop for several hours each day.
  • Employee travels by automobile and is exposed to changing weather conditions.

Responsibilities:

  • Serves as part of the client’s treatment team.
  • Develop and implement comprehensive aftercare plans for program graduates.
  • Conduct regular follow-ups via phone calls, meetings, and digital communication to assess progress and provide support.
  • Connect graduates with housing, employment opportunities, counseling, and mentorship programs.
  • Provide spiritual encouragement and accountability to ensure continued faith-based growth.
  • Collaborate with community partners, churches, and employers to establish resources for graduates.
  • Maintain accurate records of aftercare services and track graduate progress.
  • Organize periodic alumni events, workshops, and support groups.
  • Serve as a liaison between graduates and the Adult & Teen Challenge program for ongoing mentorship and re-engagement opportunities.
  • Assist in crisis intervention and provide referrals to additional support services as needed.
  • Other duties as assigned.