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Remote Epic Go Live Support Jobs (NOW HIRING)

Computer Task Group, Inc

Epic HIM Analyst

San Mateo, CA · Remote

$130K - $145K/yr

Remote with 3-6 days travel to client location in CA every month Duration: 12 months We are seeking ... Testing & Go-Live Support * Develop and execute HIM-specific test scripts. * Participate in ...

e4health

Epic Beaker CP and DI Analyst

Academic Health System, is seeking experienced BMDI Analysts to support critical Epic MRT testing activities in preparation for its upcoming Epic Go-Live. * Leverage deep expertise in Data ...

TEKsystems

Epic Tapestry Testing Coordinator

Pittsburgh, PA · Remote

$85 - $95/hr

... go live October 2027/January 2028. They are seeking an experienced Testing Coordinator to support ... remote position. Application Deadline This position is anticipated to close on Jun 30, 2026. About ...

STI

Epic ECSM Application Analyst

Epic ECSM Application Analyst REMOTE 10+ Months Description / Comment Epic Client System Administrator Mostly Remote, may be required to come onsite for Go Live in September. Installs, configures and ...

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All JobsRemote Epic Go Live Support Jobs

Remote Epic Go Live Support information

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How much do remote epic go live support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote epic go live support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What are some common challenges faced by Remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What are the key skills and qualifications needed to thrive as a Remote Epic Go Live Support specialist, and why are they important?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.
What cities are hiring for Remote Epic Go Live Support jobs? Cities with the most Remote Epic Go Live Support job openings:
What are the most commonly searched types of Epic Go Live Support jobs? The most popular types of Epic Go Live Support jobs are:
What states have the most Remote Epic Go Live Support jobs? States with the most job openings for Remote Epic Go Live Support jobs include:
What job categories do people searching Remote Epic Go Live Support jobs look for? The top searched job categories for Remote Epic Go Live Support jobs are:
Remote Epic Go Live Support jobs near you
Infographic showing various Remote Epic Go Live Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Epic Prelude Systems Analyst

Epic Prelude Systems Analyst

Ardent Health

Brentwood, TN • On-site, Remote

Full-time

Posted 10 days ago

Ardent Health Services rating

6.7

Company rating: 6.7 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

522nd of 877 rated healthcare providers

Job description

OverviewArdent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry's strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare's best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach. Ardent includes:
  • 30 hospitals
  • 280 sites of care
  • 4,281 beds
  • 24,000+ team members
  • 8,200+ nurses
  • 1,800+ aligned providers
  • 5.8M annual provider encounters
  • 421 medical residents
 Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed. We believe it is this mix of corporate support and local autonomy that equips our teams for success. POSITION SUMMARY:The Epic Prelude Systems Analyst is responsible for the development, configuration, continuous improvement and support for the Epic Patient Access team focusing on Cadence, Prelude, Grand Central and could include Real Time Eligibility, Welcome or Referrals. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.  Responsibilities
  • Translates practice and specialty workflows into application and technology designs.  
  • Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.   
  • Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.  
  • Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.  
  • Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.  
  • Assist with defining, testing and implementing interfaces with third party system, and develop effective end-to-end workflows around the interfaces (as applicable).  
  • Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager. 
  • Participates in business continuity planning and assists with the development of disaster recovery measures. 
  • Participates in after-hours support On-Call rotation.  
Qualifications

Required Qualifications

  • BA/BS degree or equivalent experience.
  • 3+ years of experience in applicable business area (clinical, operational or IT systems support).
  • Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
  • Strong understanding in the areas of application technology and system design.
  • Proficient in Microsoft Office 365 tools
  • Excellent oral and written communication skills, as well as strong interpersonal relationship skills.

 

Preferred Qualifications

  • Epic Certifications: Cadence/Prelude, Referrals, Welcome strongly preferred
  • 5 years of experience working within Information Technology implementing and supporting applications
  • Epic go-live experience providing onsite and/or remote support
  • Ability to travel up to 25% to Ardent facilities for pre-activation, implementation
Employment Type: FULL_TIME

What Ardent Health Services employees say

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About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

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