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Remote Epic Go Live Support Jobs in Georgia (NOW HIRING)

This is not a hybrid or remote role. Work Authorization Requirement: Applicants must be authorized ... Drive the full project lifecycle including discovery, design, and post-go-live support; serve as a ...

Senior WMS Consultant

Atlanta, GA · On-site +1

$115K/yr

Support clients and stakeholders during SIT, UAT, go-live, and post-go-live phases, including ... Flexible Work: Remote and hybrid work options * Perks: Equipment allowances, internet ...

Senior WMS Consultant

Atlanta, GA · On-site +1

$115K/yr

Support clients and stakeholders during SIT, UAT, go-live, and post-go-live phases, including ... Flexible Work: Remote and hybrid work options * Perks: Equipment allowances, internet ...

United States (Remote) with up to 50% travel Duties & Responsibilities Implementation & Project ... Support go-live readiness reviews, cutover planning, and deployment activities. * Ensure successful ...

WMS Systems Lead

Atlanta, GA · Remote

$105K - $155K/yr

Remote: * Work Schedule: Monday-Friday 1st shift * Travel Specifics: Up to 25% to any of our US ... Support testing, training, cutover planning, go-live execution, issue triage, stabilization, and ...

Serve as a point of contact for post-go-live support, addressing user queries and identifying ... Detail-oriented and self-motivated, with a commitment to delivering high-quality work. #LI-REMOTE ...

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Remote Epic Go Live Support information

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What are the most commonly searched types of Epic Go Live Support jobs in Georgia?

The most popular types of Epic Go Live Support jobs in Georgia are:

What job categories do people searching Remote Epic Go Live Support jobs in Georgia look for?

The top searched job categories for Remote Epic Go Live Support jobs in Georgia are:

Infographic showing various Remote Epic Go Live Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sr. Epic Application Analyst - Hospital Billing

Atlanta, GA • Remote

TEKsystems
IT Services • 1 - 5K employees

$110K - $120K/yr

Full-time

Posted 6 days ago


Job description

Epic Resolute Hospital Billing (HB) AnalystJoin a Major Epic Implementation Initiative!

Are you an experienced Epic Hospital Billing Analyst looking for an opportunity to make a meaningful impact on a large-scale Epic implementation? We're seeking a talented Epic professional to help shape the future of healthcare technology by leading design, build, testing, and optimization efforts for Epic Resolute Hospital Billing. This is your chance to be part of a transformative project from the ground up, collaborating with operational leaders, clinicians, and IT teams to deliver innovative solutions that improve patient care and revenue cycle performance.

✅ What We're Looking For
  • Active Epic Resolute Hospital Billing (HB) Certification
  • Previous Epic implementation experience
  • Experience supporting Epic build, workflow design, testing, and optimization
  • Strong understanding of healthcare revenue cycle operations
  • Ability to communicate effectively with both technical and operational teams
  • Excellent problem-solving and analytical skills
⭐ Why This Opportunity Stands Out
  • Work on a new Epic implementation!!
  • Play a critical role in system design and workflow transformation
  • Partner with key business and clinical stakeholders
  • Participate in build, testing, go-live, and optimization activities
  • Help drive meaningful change across a leading healthcare organization
  • Join a collaborative team focused on innovation and success
REQUIRED CERTIFICATION✅ Active Epic Resolute Hospital Billing (HB) Certification REQUIRED

Candidates must have current Epic HB certification to be considered.

What You'll Be Doing
  • Design, build, test, validate, and support Epic Resolute Hospital Billing functionality
  • Serve as the primary application expert for HB workflows and configuration
  • Analyze current-state processes and develop future-state workflow solutions
  • Collaborate with operational stakeholders to gather requirements and translate business needs into Epic build
  • Participate in unit, integrated, and system testing activities
  • Troubleshoot application issues and implement system enhancements
  • Support release management and change control processes
  • Assist with go-live planning, activation readiness, and post-go-live support
  • Create and maintain documentation, build records, and testing materials
  • Partner with training teams to support end-user adoption and education
  • Provide project updates and collaborate across interdisciplinary teams
Ready to help build the future of healthcare technology?

If you're an Epic-certified Hospital Billing Analyst who enjoys implementation work, collaborating with stakeholders, and driving impactful projects, we'd love to connect!

Job Type & Location

This is a Permanent position based out of Atlanta, GA.

Pay and Benefits

The pay range for this position is $110000.00 - $120000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

https://careers.gradyhealth.org/us/en/gradybenefitsandwellness

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US