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Remote Directory Assistance Operator Jobs (NOW HIRING)

SixGen, Inc.

On-Net Operator

Reston, VA · On-site +1

$50.25 - $66.25/hr

Support a remote-first and highly collaborative operating environment. QUALIFICATIONS * 7+ years of ... Experience with Windows domains, Active Directory, Group Policy, and enterprise environments.

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

... Active Directory tasks, and ensuring excellent customer service in every interaction. Key ... 11 operating systems, including break-fix troubleshooting and remote assistance. Respond to help ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

... Active Directory tasks, and ensuring excellent customer service in every interaction. Key ... 11 operating systems, including break-fix troubleshooting and remote assistance. Respond to help ...

Apex Informatics

Windows Engineer Virtualization

... Directory and Windows Operating system environments throughout all State Fund locations. These ... Provide on-site and remote technical assistance to other team resources and to customers * Provide ...

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · Remote

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · On-site +1

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · Remote

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

Avride

Senior Frontend Engineer - Remote Assistance Systems

$125K - $172K/yr

The Senior Frontend Engineer will be responsible for developing the operator-facing frontend of the ... and remote assistance • Optimize for operator efficiency: keyboard workflows, high-res layouts ...

Xforia, Inc.

SR IDAM Security Architect

Manhattan, NY · On-site +1

Job Title: Sr IDAM Security Architect (Remote) * Develop the overall strategy for the migration ... Migration of Active directory roles, Group Policy Objects to Azure EntraID. * Hands on experience ...

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Remote Directory Assistance Operator information

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How much do remote directory assistance operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.
More about Remote Directory Assistance Operator jobs
What cities are hiring for Remote Directory Assistance Operator jobs? Cities with the most Remote Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Remote Directory Assistance Operator jobs? States with the most job openings for Remote Directory Assistance Operator jobs include:
What job categories do people searching Remote Directory Assistance Operator jobs look for? The top searched job categories for Remote Directory Assistance Operator jobs are:
Remote Directory Assistance Operator jobs near you
Infographic showing various Remote Directory Assistance Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

Software Engineer, Remote Vehicle Assistance

Motional

Las Vegas, NV • On-site, Remote

Full-time

Medical, Dental, PTO

Re-posted 18 days ago

Job description

Mission Summary:
We're looking for a Software Engineer to design and develop Motional's Remote Vehicle Assistance team.  Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV's Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

What You'll Be Doing:

  • Develop, maintain and support C++ software that enables Remote Vehicle Assistance
  • Collaborate with C++ applications and UI engineers to pass data between software running on the autonomous vehicle and software running on remote stations
  • Collaborate with C++ software components on the autonomous vehicle to integrate Remote Vehicle Assistance capabilities
  • Test-driven development of new features supporting the autonomous vehicle
  • Develop and maintain a comprehensive integration and simulation test suite to test all software before it goes to production
  • Collaborate with systems and operations teams to develop a product that fits both customer needs and system requirements
  • Collaborate with testing and operations engineers to support Motional's on-road testing
  • Design, develop, and maintain RVA agent training tools, including the creation of comprehensive simulation scenarios.
  • Contribute to the development and support of next-generation RVA product features.

What We're Looking For:

  • Bachelor's degree in Computer Science or a related technical field.
  • Minimum of 2 years of professional software engineering experience.
  • Proficient in C++
  • Working knowledge of SQL
  • Basic understand of Git, Bazel, JIRA, Confluence or similar development tools
  • Ability to learn how to use a motional specific custom SoC
  • Experience working on a linux Operating System
  • Capable of performing statistical performance of deployed features

Bonus Points (not required):

  • Experience with Modern C++ ( 11/14/17 or later)
  • Experience working with Python, Golang
  • Experience with QT, OpenGL

Why should you join us?

  • Work on cutting edge technologies
  • Flexi Benefits 
  • "Take as you need" Annual Leave
  • Transport Allowance
  • Medical & Insurance Coverage 
  • Dental 
  • 8-week Paternity & Maternity Leave

This role is hybrid from our Las Vegas office. It requires 3 in-office days each week.

Apply