ZipRecruiter

Log In

2

Remote Directory Assistance Operator Jobs (NOW HIRING)

Apex Informatics

Windows Engineer Virtualization

... Directory and Windows Operating system environments throughout all State Fund locations. These ... Provide on-site and remote technical assistance to other team resources and to customers * Provide ...

Xforia, Inc.

SR IDAM Security Architect

Manhattan, NY · On-site +1

Job Title: Sr IDAM Security Architect (Remote) * Develop the overall strategy for the migration ... Migration of Active directory roles, Group Policy Objects to Azure EntraID. * Hands on experience ...

Maximus

Journeyman ICAM Administrator

VA · On-site +1

This is a remote position. The Mid-level System Administrator will be supporting Identity ... Job-Specific Minimum Requirements: - Hands-on experience operating enterprise directory services ...

Quanta Services

IT Support Analyst

Birmingham, AL · On-site +1

... operating companies to deliver complete EPC solutions. Our integrated approach spans power ... Manage user accounts, permissions, and access controls using Active Directory and related ...

next page

Showing results 1-20

All JobsRemote Directory Assistance Operator Jobs

Remote Directory Assistance Operator information

See salary details

$23

$46

$86

How much do remote directory assistance operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a Remote Directory Assistance Operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

How much do 411 operators make?

411 operators, also known as directory assistance operators, typically earn an hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Compensation can vary based on experience, location, and whether the role is full-time or part-time, often requiring strong communication and data entry skills.

What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What job makes $10,000 a month without a degree?

Remote Directory Assistance Operators can potentially earn around $10,000 per month by providing specialized phone-based support, often requiring strong communication skills and experience with directory or customer service tools. High earnings typically depend on the volume of calls, client contracts, and the operator's efficiency, with some roles offering performance-based incentives.

What is the easiest WFH job to get hired at?

Remote directory assistance operator roles are often considered accessible entry-level work-from-home jobs because they typically require basic communication skills, a computer, and internet access. These positions may not require extensive experience or certifications, making them easier to obtain for beginners seeking remote employment.

What jobs pay 2000 a day?

Remote Directory Assistance Operators typically do not earn $2000 a day; such high daily earnings are rare and usually associated with specialized roles like high-level consultants, certain sales positions, or entrepreneurs. Most jobs with daily rates approaching this level require extensive experience, advanced skills, or ownership of a business, rather than standard employment roles.
More about Remote Directory Assistance Operator jobs
What cities are hiring for Remote Directory Assistance Operator jobs? Cities with the most Remote Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Remote Directory Assistance Operator jobs? States with the most job openings for Remote Directory Assistance Operator jobs include:
What job categories do people searching Remote Directory Assistance Operator jobs look for? The top searched job categories for Remote Directory Assistance Operator jobs are:
Remote Directory Assistance Operator jobs near you
Infographic showing various Remote Directory Assistance Operator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.
Lead Penetration Tester - Remote

Lead Penetration Tester - Remote

NAVA Software Solutions

Manhattan, NY • On-site, Remote

Full-time

Posted 26 days ago

Job description

NAVA Software solutions is looking for a Lead Penetration Tester
Details:
Lead Penetration Tester
Location: Remote project
Duration: 12 months
We are currently seeking an experienced Senior Network Penetration Tester to join our dynamic cybersecurity team. This crucial role involves conducting sophisticated penetration testing to identify vulnerabilities within our network infrastructure and suggesting effective mitigation strategies. The ideal candidate will have an in-depth understanding of network protocols, systems, Active Directory, and emerging cybersecurity threats.
Key Responsibilities:
  • Conduct in-depth penetration testing on network infrastructure, including both wired, wireless networks and AWS cloud infrastructure.
  • Identify, exploit, and document vulnerabilities in networks, systems, and applications.
  • Design and execute test plans, scenarios, scripts, and procedures.
  • Analyze testing outcomes and compile detailed reports outlining findings and remediation recommendations.
  • Work collaboratively with the security team to refine security tools and methodologies.
  • Stay current with the latest technologies, techniques, and vulnerabilities in network security.
  • Engage in research and development to discover new attack vectors and security challenges.
  • Provide mentorship and guidance to junior penetration testers.

Technical Skills:
  • Strong knowledge of network protocols (TCP/IP, HTTP, HTTPS, DNS, etc.) and infrastructure.
  • Proficiency in penetration testing without the reliance on tools like Metasploit and Wireshark.
  • Proficiency in AWS services and cloud security practices.
  • In-depth understanding of operating systems, including Windows, Linux, and Unix.
  • Experience in scripting languages (e.g., Python, Bash).
  • Familiarity with security systems, such as firewalls, IDS/IPS, and VPNs.
  • Knowledge of Active Directory and its role in network security.
  • Understanding of basic network terminologies and principles.
  • OSCP certification is optional; other network penetration testing-related certifications are preferred.

Qualifications:
  • Bachelor's degree in Computer Science, Information Security, or a related field.
  • Few years of industry experience in network penetration testing.
  • Proven track record of successful network penetration testing projects.
  • Strong analytical and problem-solving capabilities.
  • Excellent verbal and written communication skills.
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

View All NAVA Software Solutions Jobs

Apply