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Remote Directory Assistance Operator Jobs in Riverside, CA

Priority1

Territory Manager-Remote

Anaheim, CA · On-site +1

... operating cost. This Territory Manager position is the start of a career path that creates ... If you have a disability and require assistance in this application process, please email talentacq ...

L3HHCM20

Specialist, Cost and Rates Planning

Yorba Linda, CA · On-site +1

$76.50K - $141.50K/yr

Mason, OH, Yorba Linda, CA or Remote Job Schedule: 9/80 REG This role partners closely with Program ... Lead rate forecasting processes tied to annual operating plans and long-range strategic plans

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All JobsRemote Directory Assistance Operator JobsRemote Directory Assistance Operator Jobs in Riverside, CA

Remote Directory Assistance Operator information

See Riverside, CA salary details

$24

$48

$90

How much do remote directory assistance operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote directory assistance operator in Riverside, CA is $48.60, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $56.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is a Remote Directory Assistance Operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are popular job titles related to Remote Directory Assistance Operator jobs in Riverside, CA? For Remote Directory Assistance Operator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Directory Assistance Operator jobs in Riverside, CA look for? The top searched job categories for Remote Directory Assistance Operator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Directory Assistance Operator jobs? Cities near Riverside, CA with the most Remote Directory Assistance Operator job openings:
Remote Directory Assistance Operator jobs near you
Infographic showing various Remote Directory Assistance Operator job openings in Riverside, CA as of May 2026, with employment types broken down into 37% Full Time, 60% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $101,083 per year, or $48.6 per hour.
Microsoft 365 Security Engineer

Microsoft 365 Security Engineer

JBA International

Irvine, CA • On-site, Remote

$110K - $130K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description


Essential Duties and Responsibilities
  • Design, deploy, and maintain security monitoring solutions across enterprise environments.
  • Implement and optimize Microsoft Security tools, including but not limited to Microsoft Defender for Endpoint, Defender for Office 365, Sentinel, Microsoft Purview, and Entra ID Protection.
  • Manage and enhance SIEM platforms to detect, analyze, and respond to security threats effectively.
  • Monitor and analyze system and network activity for security incidents, vulnerabilities, and performance issues.
  • Develop and refine incident response processes, ensuring swift detection and mitigation of security events.
  • Collaborate with IT and security teams to harden system configurations, enforce security policies, and improve overall security posture.
  • Conduct security assessments, penetration tests, and risk analyses to identify and mitigate security gaps.
  • Automate security workflows and incident response procedures using scripting and automation tools (e.g., PowerShell, Python, or Azure Logic Apps).
  • Stay updated with emerging security threats, vulnerabilities, and industry best practices to continuously enhance security defenses.
  • Assist in compliance efforts, ensuring adherence to frameworks such as NIST, CIS, ISO 27001, and SOC 2.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Hands-on experience with Microsoft Security solutions, including Microsoft Defender, Sentinel, and Entra ID Protection.
  • Expertise in SIEM technologies (e.g., Microsoft Sentinel, Splunk, QRadar, or similar).
  • Strong understanding of security monitoring, application monitoring, and network monitoring methodologies.
  • Proficiency in Windows Server, Active Directory, and Azure security principles.
  • Knowledge of firewall configurations, intrusion detection/prevention systems (IDS/IPS), endpoint detection & response (EDR), and network security.
  • Certifications such as Microsoft Certified: Security Operations Analyst, CISSP, CISM, CEH, or GIAC.
  • Knowledge of container security, DevSecOps principles, and cloud-native security tools.
  • Familiarity with log aggregation, anomaly detection, and behavioral analytics.

Education and/or Experience
  • 7+ years of experience in systems engineering with a focus on security.
  • Experience in threat hunting, security incident investigation, and forensic analysis
  • Experience working in environments compliant with HIPAA, GDPR, PCI-DSS, or SOX.
  • Experience and knowledge of deploying, configuration and management of Microsoft Cloud and Security Stack. Including but not limited to: Azure AD, Entra, Defender, Intune, Sentinel / Threat Protection, Email & Data Protection, Compliance and Governance and Network - Application Security

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines.
The noise level in the work environment is usually moderate.
  • Hybrid or remote work options available depending on location.
  • May require participation in an on-call rotation for security incident response.
Collaboration with cross-functional teams, including IT, DevOps, and Security Operations.
Pay Range: $110,000 - $130,000
Benefits
Our benefit offerings include: Medical, dental, vision, wellness programs, EAP counseling services, FSA & HSA, company sponsored life insurance for employee, voluntary life insurance for employee, spouse and child, AD&D Insurance, voluntary short-term and long-term disability, critical illness insurance, accident insurance, legal assistance, pet insurance, living will and trust preparation discounts, commuter program, annual walking challenge, employee appreciation events and monthly sales awards.
At Acra Lending, we were founded with a clear purpose: to specialize in alternative income loan products that help borrowers qualify for our flexible loan programs. We operate in 39 States, out of nine offices in Arizona, California, Florida, Georgia, Hawaii, Missouri, Nevada, Texas, and Utah along with a growing team of remote professionals across the country. Throughout the mortgage industry, Acra Lending is widely known for responsible lending practices, product innovation and operational efficiency. The foundation of our Company is built on helping our customers by providing Non-QM mortgage solutions for today's borrower in residential and commercial properties across America.
Our Leadership team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We reward our employees with a competitive salary and a variety of benefits to help our team members reach their health, retirement, and professional goals along with an exceptional 401k match program. We look forward to meeting you!

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