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Remote Directory Assistance Operator Jobs in Riverside, CA

... operating cost. This Territory Manager position is the start of a career path that creates ... If you have a disability and require assistance in this application process, please email talentacq ...

Remote Directory Assistance Operator information

See Riverside, CA salary details

$24

$48

$90

How much do remote directory assistance operator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote directory assistance operator in Riverside, CA is $48.60, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $56.68 per hour, depending on experience, location, and employer.

What is a Remote Directory Assistance Operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.
What are popular job titles related to Remote Directory Assistance Operator jobs in Riverside, CA? For Remote Directory Assistance Operator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Directory Assistance Operator jobs in Riverside, CA look for? The top searched job categories for Remote Directory Assistance Operator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Directory Assistance Operator jobs? Cities near Riverside, CA with the most Remote Directory Assistance Operator job openings:
Territory Manager-Remote

Territory Manager-Remote

Priority1

Anaheim, CA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago


Job description

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Job Description
Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Anaheim. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Anaheim market.
The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity.
Snapshot of Territory Manager Position at Priority1
-Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved)
-Develop Lead Generation and Utilize CRM to Track Activity
-Selling and Setting Up New Accounts
-Managing Accounts You Sell
Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the "Fast Start Program" immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management.
Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization.
Requirements of a Priority1 Territory Manager
-2 years of freight sales experience preferred
-Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales)
-Involvement in campus activities (athletic backgrounds highly recommended)
-Naturally enthusiastic and energetic
-Polished and professional appearance and demeanor
-Determined to be part of a winning team
-A burning desire to be successful
Compensation
-Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts
-Medical Insurance with premiums paid at 100% for employees AND dependents
-Dental Insurance 100% paid for Employee
-Vision Insurance
-HSA with Employer Contributions
-Life Insurance
-Short Term Disability
-Long Term Disability
-401(k) Plan
-Profit Sharing: Typical annual contribution of 15% of total eligible compensation
-Paid Holidays AND PTO
-Cancer, Critical Illness, and Accident Policies available
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email talentacq@priority1.com.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)