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Directory Assistance Operator Jobs (NOW HIRING)

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Troy, OH

$15 - $18.50/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Troy, OH

$15 - $18.50/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Troy, OH · On-site

$15 - $18.50/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Provide general information and directory assistance * Operate: * Telephone switchboard systems * Overhead paging and radio communication systems * Handle emergency calls (Code Blue, fire alarms, etc.

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

ITCON Services

Call Center Operator

Bethesda, MD · On-site

We are seeking dedicated Call Center Operators to support emergency communication services for the ... Provide directory assistance and call routing across NIH institutes * Support implementation of TTY ...

Sebastian

Central Station Operator

Kerman, CA

$22 - $25/hr

Provide directory assistance for 411 calls. * Field and log calls for trouble/phone repair (611). * Assist customers who dial "Operator" for assistance. * Sort and file work orders, customer updates ...

Sebastian Corp

Central Station Operator

Kerman, CA · On-site

$22 - $25/hr

Provide directory assistance for 411 calls. * Field and log calls for trouble/phone repair (611). * Assist customers who dial "Operator" for assistance. * Sort and file work orders, customer updates ...

Sebastian Corp

Central Station Operator

Kerman, CA · On-site

Provide directory assistance for 411 calls. * Field and log calls for trouble/phone repair (611). * Assist customers who dial Operator for assistance. * Sort and file work orders, customer updates ...

VIVA USA INC

Service Desk Analyst

Phoenix, AZ · On-site

$20.50 - $28/hr

... Directory assistance, Google account assistance, VPN account assistance, and standard client ... Windows Operating Systems. ServiceNow Microsoft Office Products (Word, Excel, Outlook, PowerPoint)

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Directory Assistance Operator information

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$23

$46

$86

How much do directory assistance operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a directory assistance service?

A directory assistance service provides phone-based information to help users find contact details for individuals or businesses. Directory assistance operators use databases and communication tools to quickly retrieve and relay accurate information, often working in call centers with specific training and protocols.

What are the typical challenges faced by a Directory Assistance Operator, and how can they be managed effectively?

Directory Assistance Operators often handle a high volume of calls, requiring them to respond quickly to customer requests while maintaining accuracy under time pressure. Managing repetitive requests and occasionally dealing with frustrated callers can be challenging, but effective training and support systems help operators succeed. Staying organized, practicing stress-management techniques, and actively improving communication skills can enhance job satisfaction and performance. Operators also benefit from team collaboration and regular feedback, which foster continuous improvement in delivering clear, reliable assistance to the public.

What jobs pay $10,000 a month without a degree?

Directory Assistance Operators typically do not earn $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level without a degree often include roles in sales, real estate, or entrepreneurship, but these usually require significant effort, expertise, or certifications. Most jobs paying this amount without a degree are rare and often involve commission or performance-based pay structures.

What are the key skills and qualifications needed to thrive in the Directory Assistance Operator position, and why are they important?

Directory Assistance Operators require excellent verbal communication skills, strong attention to detail, and basic computer literacy, typically with a high school diploma or equivalent. Familiarity with telephony systems, customer relationship management (CRM) software, and fast data entry platforms is common for this role. Patience, active listening, and the ability to remain calm under pressure are important soft skills for operators. These competencies ensure customers receive accurate information quickly and experience friendly, professional assistance in a high-volume call environment.

How much do 411 operators make?

411 operators typically earn an average hourly wage of around $12 to $15, which translates to approximately $25,000 to $31,000 annually for full-time work. Compensation can vary based on experience, location, and the employer, with some operators earning additional benefits or bonuses.

What jobs pay 2000 a day?

Directory Assistance Operators typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, certain sales positions, or freelance professionals with significant experience. These roles often require advanced skills, certifications, or extensive client bases and may involve irregular schedules or commission-based pay structures.

What is a Directory Assistance Operator job?

A Directory Assistance Operator helps callers find phone numbers, addresses, and other contact details by searching a directory database. They assist individuals who need help locating businesses, government offices, or personal listings. Operators must listen carefully, input search queries accurately, and provide correct information quickly. Strong communication and customer service skills are essential for success in this role.

More about Directory Assistance Operator jobs
What cities are hiring for Directory Assistance Operator jobs? Cities with the most Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Directory Assistance Operator jobs? States with the most job openings for Directory Assistance Operator jobs include:
What job categories do people searching Directory Assistance Operator jobs look for? The top searched job categories for Directory Assistance Operator jobs are:
Directory Assistance Operator jobs near you
TELEPHONE OPERATOR

TELEPHONE OPERATOR

Premier Health

Troy, OH • On-site

$15 - $18.50/hr

Per diem

Posted 12 days ago

Key responsibilities

  • Process incoming, outgoing, network, and interfacility calls regarding hospital services, on-call information, patient information, and directory assistance.

  • Monitor and respond to critical alarms and communicate emergencies using the public broadcast system, wireless and/or Vocera messaging, and enterprise on-call scheduling system.

  • Monitor and document response team logs and emergency logs for regulatory reporting, and process pages via audio, wireless messaging, and/or radio equipment.

Job description

TELEPHONE OPERATOR
UPPER VALLEY MEDICAL CENTER
VARIED DAYS TO INCLUDE WEEKENDS, HOLIDAYS (WORK AS NEEDED)
PRN / 8 HOURS PER PAY PERIOD
The Telephone Operator provides a welcoming and positive first impression of Premier Health, processing incoming, outgoing, network and interfacility calls regarding hospital services, provides on-call information and processing, patient information, and directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the emergency using the public broadcast system (PBX), wireless and/or Vocera messaging, enterprise on-call scheduling system, to ensure appropriate response teams or on-call physician(s) respond to the emergency in life/death situations. The operator monitors/documents a response team log and a log of each emergency for regulatory reporting (i.e. Code Red). The Telephone Operator processes pages via audio, wireless messaging, and/or radio equipment.
The Atrium Medical Center (AMC) operator provides dispatch services, entering and processing facility work orders for Maintenance and patient clinical work orders for Clinical Engineering. The AMC operator communicates emergency work order requests as needed.
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Position specific testing requirement: typing test - 30 minimum words per minute
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Telephone operator or high call volume management
Other experience requirements: Customer service

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