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Commission 411 Directory Assistance Operator Jobs

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Provide general information and directory assistance * Operate: * Telephone switchboard systems * Overhead paging and radio communication systems * Handle emergency calls (Code Blue, fire alarms, etc.

LaborMax - Hayward, CA

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Switchboard Operator

San Francisco, CA · On-site

$23 - $25/hr

Information and directory assistance * Patient and visitor communications review * Administrative call processing * Incident and call documentation * Shift scheduling and workforce coordination

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Genesis PrimeCare

Patient Services Operator

Marshall, TX · On-site

$14 - $17.75/hr

Patient Services Operator Position Overview The Patient Services Operator serves as the initial ... directory assistance, transferring calls, and ensuring all communication is handled in a ...

Rickey's Services

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Towing & Roadside Service Operator

Westerly, RI · On-site

$1.3K - $1.7K/wk

Towing & Roadside Assistance Operator. Experience preferred. Will consider if you have verifiable ... Chance to earn extra commission and incentive bonuses.

New

Rickey's Services

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Towing & Roadside Service Operator

Westerly, RI · On-site

$1.3K - $1.7K/wk

Towing & Roadside Assistance Operator. Experience preferred. Will consider if you have verifiable ... Chance to earn extra commission and incentive bonuses.

New

ITCON Services

Call Center Operator

Bethesda, MD · On-site

We are seeking dedicated Call Center Operators to support emergency communication services for the ... Provide directory assistance and call routing across NIH institutes * Support implementation of TTY ...

MUSC

Communications Specialist II-Health

Columbia, SC · On-site

$49K - $65K/yr

... operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings.

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All Jobs411 Directory Assistance Operator JobsCommission 411 Directory Assistance Operator Jobs

Commission 411 Directory Assistance Operator information

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$23

$46

$86

How much do commission 411 directory assistance operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for commission 411 directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a Commission 411 Directory Assistance Operator?

Commission 411 Directory Assistance Operators are professionals who assist callers by providing telephone numbers, addresses, and other contact information for individuals, businesses, and organizations. They use specialized databases and directories to quickly locate accurate information requested by customers. These operators play a key role in customer service for telecommunications companies and must have strong communication and problem-solving skills. Their work is often performed in call centers, and they may also handle additional requests such as connecting calls or providing general information.

What are the key skills and qualifications needed to thrive as a Commission 411 Directory Assistance Operator?

To thrive as a Commission 411 Directory Assistance Operator, you need excellent verbal communication, a clear speaking voice, strong listening skills, and a high school diploma or equivalent. Familiarity with telephone switchboards, computer directory databases, and call handling systems is typically required. Patience, attention to detail, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure accurate information delivery, efficient call processing, and positive customer experiences in a fast-paced environment.

What is the difference between Commission 411 Directory Assistance Operator vs Customer Service Representative?

AspectCommission 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistance protocolsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers or telecommunication offices, handling directory inquiriesVarious settings including call centers, retail, or office environments
Industry UsageTelecommunications, directory assistance servicesMultiple industries including retail, tech, healthcare
Search & Comparison IntentFocuses on directory assistance and telecommunication rolesBroader customer support roles across industries

The Commission 411 Directory Assistance Operator primarily handles directory inquiries within the telecommunications industry, requiring specific training and working in call centers. Customer Service Representatives have a broader role across various industries, often with similar credentials but different work environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by a Commission 411 Directory Assistance Operator, and how can they be managed?

Commission 411 Directory Assistance Operators often face challenges such as handling high call volumes during peak hours, managing difficult or impatient callers, and quickly retrieving accurate information under time pressure. To manage these challenges, operators rely on strong communication skills, familiarity with directory systems, and effective stress management techniques. Regular training and support from colleagues and supervisors also help operators stay updated on procedures and maintain excellent service quality.
More about Commission 411 Directory Assistance Operator jobs

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Cities with the most Commission 411 Directory Assistance Operator job openings:

What are the most commonly searched types of 411 Directory Assistance Operator jobs?

The most popular types of 411 Directory Assistance Operator jobs are:

What states have the most Commission 411 Directory Assistance Operator jobs?

States with the most job openings for Commission 411 Directory Assistance Operator jobs include:

What job categories do people searching Commission 411 Directory Assistance Operator jobs look for?

The top searched job categories for Commission 411 Directory Assistance Operator jobs are:

Commission 411 Directory Assistance Operator jobs near you
Infographic showing various Commission 411 Directory Assistance Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

TOWING & ROADSIDE ASSISTANCE TECH

Bowser Towing LLC

Worthington, PA • On-site

$18 - $25/hr

Full-time

PTO

Posted 24 days ago

Job description

Towing and Roadside Assistance Operator full time position available at Bowser Towing. We are a locally owned, family business. This is not your typical towing/roadside assistant position. You will have Sundays off and be scheduled off every other Saturday. Spend time with your family on the holidays. Paid holidays and vacation days. We are willing to train. Wage depends on abilities. Additionally, commissions paid for State Police services and regular services have good tip potential. Please come in and fill out an application.