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From Home 411 Directory Assistance Operator Jobs

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Provide general information and directory assistance * Operate: * Telephone switchboard systems * Overhead paging and radio communication systems * Handle emergency calls (Code Blue, fire alarms, etc.

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

MUSC

Communications Specialist II-Health

Columbia, SC · On-site

$49K - $65K/yr

Maintains directory assistance listings. Answers service-related calls for the operations center ... advanced operator functions supporting the state's central telephone switchboard operation.

Eliassen Group

Active Directory Administrator IV

Quantico, VA · On-site

$40 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ... These tools assist our hiring teams in different ways, including but not limited to, assistance in ...

Eliassen Group

Active Directory Administrator IV

Quantico, VA · On-site

$40 - $45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... from an Eliassen.com address, never Gmail, Yahoo, etc. · Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with ...

Peraton

Active Directory Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

... and maintaining operating systems and related software, with a specialized focus on the ... The role involves managing the full lifecycle of system administration, from initial design and ...

Simeio Solutions, LLC

WI · On-site

$140 - $190/hr

... operating model. * Identify configuration and operational gaps in the client's AD domains ... If you require assistance with completing this application, interviewing, completing any pre ...

New

M&T Bank

Lead Active Directory Engineer

Wilmington, DE · On-site

... work from home one day per week Overview: Responsible for designing, securing, and operating ... Enterprise Active Directory Architecture * Proven expertise supporting large-scale, Tier-1 identity ...

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From Home 411 Directory Assistance Operator information

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How much do from home 411 directory assistance operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for from home 411 directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a From Home 411 Directory Assistance Operator?

A From Home 411 Directory Assistance Operator is a customer service professional who works remotely to help callers find phone numbers, addresses, and other contact information for people, businesses, or services. They answer incoming calls, search databases, and provide accurate information to customers in a clear and courteous manner. These operators typically work for telecommunications companies or third-party service providers, and require strong communication skills, computer literacy, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as a From Home 411 Directory Assistance Operator?

To thrive as a From Home 411 Directory Assistance Operator, you need excellent verbal communication skills, strong attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, telephone systems, and data entry tools is commonly required. Patience, active listening, and problem-solving abilities help operators deliver accurate information and handle high call volumes effectively. These skills are crucial for providing prompt, courteous, and reliable directory assistance to callers while maintaining service quality from a remote setting.

What are some common challenges faced by a From Home 411 Directory Assistance Operator, and how can they be managed?

A common challenge for From Home 411 Directory Assistance Operators is handling a high volume of inquiries while maintaining accuracy and professionalism. Operators must quickly locate and relay correct information, often under time pressure and with occasional difficult callers. Managing distractions in a home environment and staying updated on directory databases are also key challenges. Success in this role often comes from developing strong multitasking abilities, maintaining a quiet workspace, and leveraging efficient search techniques.

What is the difference between From Home 411 Directory Assistance Operator vs Customer Service Representative?

AspectFrom Home 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistanceHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-based call centerOffice or remote, depending on employer
Industry UsageTelecommunications, directory servicesVarious industries including retail, tech, finance
Job FocusProviding directory information via phoneHandling customer inquiries and support

While both roles involve communication skills and customer interaction, From Home 411 Directory Assistance Operators primarily provide directory information over the phone, focusing on directory services within the telecommunications industry. Customer Service Representatives have a broader scope, assisting with product support, inquiries, and problem resolution across multiple industries. Both roles can be remote and require similar credentials, but their core functions and industry focus differ.

What cities are hiring for From Home 411 Directory Assistance Operator jobs?

Cities with the most From Home 411 Directory Assistance Operator job openings:

What are the most commonly searched types of 411 Directory Assistance Operator jobs?

The most popular types of 411 Directory Assistance Operator jobs are:

What states have the most From Home 411 Directory Assistance Operator jobs?

States with the most job openings for From Home 411 Directory Assistance Operator jobs include:

From Home 411 Directory Assistance Operator jobs near you
Infographic showing various From Home 411 Directory Assistance Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

Switchboard Operator

Ladgov Corporation

Northport, NY • On-site

$15.75 - $20/hr

Full-time

Re-posted 19 days ago

Job description

Position Overview

Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and professionally.

Key Responsibilities
  • Answer incoming calls within 3 rings and route appropriately
  • Provide general information and directory assistance
  • Operate:
    • Telephone switchboard systems
    • Overhead paging and radio communication systems
  • Handle emergency calls (Code Blue, fire alarms, etc.)
  • Dispatch messages and coordinate emergency communications
  • Assist with outgoing and long-distance calls
  • Maintain accurate logs and records
  • Protect patient information in compliance with HIPAA
Qualifications
  • Experience in call center, switchboard, or customer service role
  • Strong communication and multitasking skills
  • Ability to remain calm under pressure
  • Basic computer and phone system skills
  • Healthcare experience (preferred)

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LADGOV logo

About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

Social media

Facebook

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