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From Home 411 Directory Assistance Operator Jobs

LaborMax - Hayward, CA

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Switchboard Operator

San Francisco, CA · On-site

$23 - $25/hr

Write down clear details when staff members are away from their desks. * Giving basic info : Answer ... Information and directory assistance * Patient and visitor communications review * Administrative ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Peraton

Active Directory Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

... and maintaining operating systems and related software, with a specialized focus on the ... The role involves managing the full lifecycle of system administration, from initial design and ...

Peraton

Active Directory Administrator

Fort Huachuca, AZ · On-site

$66K - $106K/yr

... and maintaining operating systems and related software, with a specialized focus on the ... The role involves managing the full lifecycle of system administration, from initial design and ...

IT America Inc

Windows Active Directory Engineer

Warren, NJ · On-site

$54.75 - $71.75/hr

Hands on experience in Windows OS upgradation from 2008/2012 to latest version * Experience in ... Deploying and testing Windows operating systems, including virus updates, patches, and performance ...

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From Home 411 Directory Assistance Operator information

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$46

$86

How much do from home 411 directory assistance operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for from home 411 directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a From Home 411 Directory Assistance Operator?

A From Home 411 Directory Assistance Operator is a customer service professional who works remotely to help callers find phone numbers, addresses, and other contact information for people, businesses, or services. They answer incoming calls, search databases, and provide accurate information to customers in a clear and courteous manner. These operators typically work for telecommunications companies or third-party service providers, and require strong communication skills, computer literacy, and the ability to work independently from a home office.

What are some common challenges faced by a From Home 411 Directory Assistance Operator, and how can they be managed?

A common challenge for From Home 411 Directory Assistance Operators is handling a high volume of inquiries while maintaining accuracy and professionalism. Operators must quickly locate and relay correct information, often under time pressure and with occasional difficult callers. Managing distractions in a home environment and staying updated on directory databases are also key challenges. Success in this role often comes from developing strong multitasking abilities, maintaining a quiet workspace, and leveraging efficient search techniques.

What are the key skills and qualifications needed to thrive as a From Home 411 Directory Assistance Operator?

To thrive as a From Home 411 Directory Assistance Operator, you need excellent verbal communication skills, strong attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, telephone systems, and data entry tools is commonly required. Patience, active listening, and problem-solving abilities help operators deliver accurate information and handle high call volumes effectively. These skills are crucial for providing prompt, courteous, and reliable directory assistance to callers while maintaining service quality from a remote setting.

What is the difference between From Home 411 Directory Assistance Operator vs Customer Service Representative?

AspectFrom Home 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistanceHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-based call centerOffice or remote, depending on employer
Industry UsageTelecommunications, directory servicesVarious industries including retail, tech, finance
Job FocusProviding directory information via phoneHandling customer inquiries and support

While both roles involve communication skills and customer interaction, From Home 411 Directory Assistance Operators primarily provide directory information over the phone, focusing on directory services within the telecommunications industry. Customer Service Representatives have a broader scope, assisting with product support, inquiries, and problem resolution across multiple industries. Both roles can be remote and require similar credentials, but their core functions and industry focus differ.

What cities are hiring for From Home 411 Directory Assistance Operator jobs?

Cities with the most From Home 411 Directory Assistance Operator job openings:

What are the most commonly searched types of 411 Directory Assistance Operator jobs?

The most popular types of 411 Directory Assistance Operator jobs are:

What states have the most From Home 411 Directory Assistance Operator jobs?

States with the most job openings for From Home 411 Directory Assistance Operator jobs include:

From Home 411 Directory Assistance Operator jobs near you
Infographic showing various From Home 411 Directory Assistance Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

Switchboard Operator

LaborMax - Hayward, CA

San Francisco, CA • On-site

$23 - $25/hr

Full-time

Posted 18 days ago

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Job description

  • Answering calls: Pick up phone lines quickly and greet callers in a polite way.
  • Transferring calls: Send callers to the correct person, extension, or department using a computer or phone system.
  • Taking messages: Write down clear details when staff members are away from their desks.
  • Giving basic info: Answer simple questions about the company, hours, or services.
  • Handling emergencies: Route urgent calls or broadcast safety codes and alarms in places like hospitals.
  • Information and directory assistance
  • Patient and visitor communications review
  • Administrative call processing
  • Incident and call documentation
  • Shift scheduling and workforce coordination
  • Performance reporting and quality call

Company Description

At LaborMax Staffing, our vision is to provide unparalleled customer service, personalized support, and life-changing opportunities. Guided by values of integrity, honesty, passion, and respect, we foster a team-driven environment that embraces positive change and excellence in workforce solutions. LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.