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Day 411 Directory Assistance Operator Jobs (NOW HIRING)

Ladgov Corporation

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Provide general information and directory assistance * Operate: * Telephone switchboard systems * Overhead paging and radio communication systems * Handle emergency calls (Code Blue, fire alarms, etc.

LaborMax - Hayward, CA

Be Seen First

Switchboard Operator

San Francisco, CA · On-site

$23 - $25/hr

Information and directory assistance * Patient and visitor communications review * Administrative call processing * Incident and call documentation * Shift scheduling and workforce coordination

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Premier Health

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Genesis PrimeCare

Patient Services Operator

Marshall, TX · On-site

$14 - $17.75/hr

... directory assistance, transferring calls, and ensuring all communication is handled in a ... to-day operations. Qualifications * High school diploma or GED required. Benefits At Genesis ...

Arctiq

Active Directory Engineer

Duluth, GA · On-site

$48.50 - $63.50/hr

... operating model. Our work focuses on helping customers reduce operational friction, improve ... In addition to project-based work, this individual will serve as a senior resource for day-to-day ...

Arctiq, Inc.

Active Directory Engineer

Duluth, GA · On-site

$48.50 - $63.50/hr

... operating model. Our work focuses on helping customers reduce operational friction, improve ... In addition to project-based work, this individual will serve as a senior resource for day-to-day ...

Arctiq

Active Directory Engineer

Duluth, GA · On-site

$48.50 - $63.50/hr

... operating model. Our work focuses on helping customers reduce operational friction, improve ... In addition to project-based work, this individual will serve as a senior resource for day-to-day ...

Arctiq, Inc.

Active Directory Engineer

Duluth, GA · On-site

$48.50 - $63.50/hr

... operating model. Our work focuses on helping customers reduce operational friction, improve ... In addition to project-based work, this individual will serve as a senior resource for day-to-day ...

ITCON Services

Call Center Operator

Bethesda, MD · On-site

We are seeking dedicated Call Center Operators to support emergency communication services for the ... Provide directory assistance and call routing across NIH institutes * Support implementation of TTY ...

Collabera

Active Directory Engineer

The Woodlands, TX · On-site

$47 - $61.75/hr

Assure compliance with security and controls for Active Directory and Windows operating system ... Flexibility in traveling to Fort Worth for at least the first 90 days for on boarding training ...

MUSC

Communications Specialist II-Health

Columbia, SC · On-site

$49K - $65K/yr

... operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings.

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All JobsDay 411 Directory Assistance Operator Jobs

Day 411 Directory Assistance Operator information

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$23

$46

$86

How much do day 411 directory assistance operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for day 411 directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Day 411 Directory Assistance Operator?

To thrive as a Directory Assistance Operator, you need excellent verbal communication skills, a good memory, and quick data retrieval abilities, typically supported by a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer support software is commonly required. Strong customer service orientation, patience, and problem-solving skills help operators deliver clear and efficient assistance. These skills ensure accurate information delivery and positive customer experiences in a fast-paced call center environment.

What is a Day 411 Directory Assistance Operator?

A Day 411 Directory Assistance Operator is a professional who assists callers in locating telephone numbers, addresses, and other contact information for individuals or businesses. They work for telecommunications companies or call centers, responding to directory assistance requests by searching databases and providing accurate information. These operators often handle inquiries efficiently, maintain confidentiality, and may also assist with placing calls or providing additional services. Their role is crucial in helping people connect with the right contacts, especially for those who may not have internet access or prefer personal assistance.

What are some common challenges faced by Day 411 Directory Assistance Operators, and how can they be addressed on the job?

Day 411 Directory Assistance Operators often encounter high call volumes and must quickly access accurate information while maintaining excellent customer service. A common challenge is handling callers who may be frustrated or unclear about their requests. Operators can address these challenges by staying calm under pressure, utilizing efficient search techniques, and actively listening to clarify caller needs. Regular training and familiarity with directory databases also help improve accuracy and response times, making the role more manageable and rewarding.

What does a Day 411 Directory Assistance Operator do?

A Day 411 Directory Assistance Operator provides phone-based directory assistance by retrieving and relaying contact information to callers. They typically use specialized computer systems and must have good communication skills, attention to detail, and knowledge of local directories. The role often requires working in a call center environment with shift schedules.

What is the difference between Day 411 Directory Assistance Operator vs Customer Service Representative?

AspectDay 411 Directory Assistance OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in directory assistance proceduresHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, telecommunication companies, primarily indoorsCall centers, retail, or office settings, indoors
Industry UsageTelecommunications, directory servicesVarious industries including retail, tech, finance
Search & Comparison IntentUnderstanding roles in directory assistanceCustomer support and service roles

While both roles involve communication via phone, Day 411 Directory Assistance Operators focus on providing directory information within the telecommunications industry, whereas Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The skills and training overlap, but their primary functions and work environments differ.

More about Day 411 Directory Assistance Operator jobs
What cities are hiring for Day 411 Directory Assistance Operator jobs? Cities with the most Day 411 Directory Assistance Operator job openings:
What are the most commonly searched types of 411 Directory Assistance Operator jobs? The most popular types of 411 Directory Assistance Operator jobs are:
What states have the most Day 411 Directory Assistance Operator jobs? States with the most job openings for Day 411 Directory Assistance Operator jobs include:
What job categories do people searching Day 411 Directory Assistance Operator jobs look for? The top searched job categories for Day 411 Directory Assistance Operator jobs are:
Day 411 Directory Assistance Operator jobs near you
Infographic showing various Day 411 Directory Assistance Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.

Switchboard Operator

Ladgov Corporation

Northport, NY • On-site

$15.75 - $20/hr

Full-time

Re-posted 8 days ago

Job description

Position Overview

Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and professionally.

Key Responsibilities
  • Answer incoming calls within 3 rings and route appropriately
  • Provide general information and directory assistance
  • Operate:
    • Telephone switchboard systems
    • Overhead paging and radio communication systems
  • Handle emergency calls (Code Blue, fire alarms, etc.)
  • Dispatch messages and coordinate emergency communications
  • Assist with outgoing and long-distance calls
  • Maintain accurate logs and records
  • Protect patient information in compliance with HIPAA
Qualifications
  • Experience in call center, switchboard, or customer service role
  • Strong communication and multitasking skills
  • Ability to remain calm under pressure
  • Basic computer and phone system skills
  • Healthcare experience (preferred)

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LADGOV logo

About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

Social media

Facebook

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