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Evening 411 Directory Assistance Operator Jobs (NOW HIRING)

Switchboard Operator

Northport, NY · On-site

$15.75 - $20/hr

Provide general information and directory assistance * Operate: * Telephone switchboard systems * Overhead paging and radio communication systems * Handle emergency calls (Code Blue, fire alarms, etc.

Be Seen First

Information and directory assistance * Patient and visitor communications review * Administrative call processing * Incident and call documentation * Shift scheduling and workforce coordination

TELEPHONE OPERATOR

Middletown, OH

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

TELEPHONE OPERATOR

Middletown, OH · On-site

$15.50 - $19.25/hr

... directory assistance. The operator monitors and responds to critical alarms (fire, gas, bone freezer, Hill-Rom-Alert Notification (Code Blue), Weather Station). The operator communicates the ...

Patient Services Operator

Marshall, TX · On-site

$14 - $17.75/hr

Patient Services Operator Position Overview The Patient Services Operator serves as the initial ... directory assistance, transferring calls, and ensuring all communication is handled in a ...

We are seeking dedicated Call Center Operators to support emergency communication services for the ... Provide directory assistance and call routing across NIH institutes * Support implementation of TTY ...

Communications Specialist II-Health

Columbia, SC · On-site

$49K - $65K/yr

... operator functions supporting the state's central telephone switchboard operation. Supervises and assists attendants in the proper handling of telephone calls. Maintains directory assistance listings.

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ... Evening Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible ...

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ... Evening Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible ...

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ... Evening Compensation Range: $17.05 - $22.17 per hour, depending on experience You will be eligible ...

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Evening 411 Directory Assistance Operator information

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$23

$46

$86

How much do evening 411 directory assistance operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for evening 411 directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is an Evening 411 Directory Assistance Operator?

Evening 411 Directory Assistance Operators are professionals who work primarily during evening hours to assist callers in finding telephone numbers and addresses for individuals, businesses, and government agencies. They answer incoming calls to the 411 service, access databases to retrieve accurate information, and provide it to the caller. These operators may also help with connecting calls or providing additional directory-related services as needed. Strong communication skills, attention to detail, and familiarity with information systems are important in this role.

What are some common challenges faced by Evening 411 Directory Assistance Operators, and how can they effectively handle them?

Evening 411 Directory Assistance Operators often encounter challenges such as managing high call volumes during peak hours and dealing with callers who may be frustrated or have unclear requests. To handle these challenges effectively, operators rely on strong communication skills, patience, and attention to detail. Familiarity with the directory database and quick problem-solving abilities are also essential for providing accurate information efficiently. Working during evening shifts may require adaptability to changing schedules and the ability to remain focused during quieter or busier periods.

What are the key skills and qualifications needed to thrive as an Evening 411 Directory Assistance Operator?

To excel as an Evening 411 Directory Assistance Operator, you need strong verbal communication skills, clear diction, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with telephone switchboards, directory databases, and customer relationship management (CRM) systems is often required. Patience, active listening, and the ability to stay calm under pressure are crucial soft skills for this role. These abilities ensure accurate information delivery, positive caller experiences, and efficient handling of high call volumes during evening hours.
What cities are hiring for Evening 411 Directory Assistance Operator jobs? Cities with the most Evening 411 Directory Assistance Operator job openings:
What are the most commonly searched types of 411 Directory Assistance Operator jobs? The most popular types of 411 Directory Assistance Operator jobs are:
What states have the most Evening 411 Directory Assistance Operator jobs? States with the most job openings for Evening 411 Directory Assistance Operator jobs include:

Switchboard Operator

Ladgov Corporation

Northport, NY • On-site

$15.75 - $20/hr

Full-time

Re-posted 10 days ago


Job description

Position Overview

Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and professionally.


Key Responsibilities
  • Answer incoming calls within 3 rings and route appropriately
  • Provide general information and directory assistance
  • Operate:
    • Telephone switchboard systems
    • Overhead paging and radio communication systems
  • Handle emergency calls (Code Blue, fire alarms, etc.)
  • Dispatch messages and coordinate emergency communications
  • Assist with outgoing and long-distance calls
  • Maintain accurate logs and records
  • Protect patient information in compliance with HIPAA

Qualifications
  • Experience in call center, switchboard, or customer service role
  • Strong communication and multitasking skills
  • Ability to remain calm under pressure
  • Basic computer and phone system skills
  • Healthcare experience (preferred)

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About LADGOV

Sourced by ZipRecruiter

Ladgov Corporation is a Small business headquartered in Williamsburg, VA. We provide solutions to our clients in the U.S and around the globe. Ladgov’s Capabilities span from providing Public Health services in Biomedical Engineering, Bio-Pharmaceutical Research to IT & Cyber Security Solutions, Project Management, Data Analytics as well as Religious Services, Facility Management, Education Support services, and Infrastructure Management Services. LADGOV Corporation is dedicated to supporting its customers both in the private and federal space by fulfilling its commitment to each requirement and achieving exceptional results. Our staff uses modern cutting-edge technology to provide the best solutions to your mission needs. Satisfaction guaranteed!

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Williamsburg, VA, US

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