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Directory Assistance Operator Jobs (NOW HIRING)

... operating in fast-paced environments with shifting priorities Job Type & Location This is a ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid ...

... operating in fast-paced environments with shifting priorities Job Type & Location This is a ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid ...

Active Directory Operations Engineer

Troy, MI · On-site

$50 - $65.50/hr

QUALIFICATIONS * 5-7 years managing and operating large-scale global Active Directory environments ... Relocation assistance may be available * Learning and development opportunities * Discount programs ...

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... Operator to manage incoming and outgoing calls, provide information, and connect patients, families ... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ...

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... Operator to manage incoming and outgoing calls, provide information, and connect patients, families ... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ...

Telephone Operator

Binghamton, NY · On-site

$17.05 - $22.17/hr

... Operator to manage incoming and outgoing calls, provide information, and connect patients, families ... code calls, and directory assistance, ensuring clear and timely responses in a fast-paced ...

... Operator Services Unit. This role serves as a primary point of contact for incoming calls ... Provide directory assistance and connect callers to appropriate departments, staff, physicians ...

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Directory Assistance Operator information

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$23

$46

$86

How much do directory assistance operator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Directory Assistance Operator, and how can they be managed effectively?

Directory Assistance Operators often handle a high volume of calls, requiring them to respond quickly to customer requests while maintaining accuracy under time pressure. Managing repetitive requests and occasionally dealing with frustrated callers can be challenging, but effective training and support systems help operators succeed. Staying organized, practicing stress-management techniques, and actively improving communication skills can enhance job satisfaction and performance. Operators also benefit from team collaboration and regular feedback, which foster continuous improvement in delivering clear, reliable assistance to the public.

What are the key skills and qualifications needed to thrive in the Directory Assistance Operator position, and why are they important?

Directory Assistance Operators require excellent verbal communication skills, strong attention to detail, and basic computer literacy, typically with a high school diploma or equivalent. Familiarity with telephony systems, customer relationship management (CRM) software, and fast data entry platforms is common for this role. Patience, active listening, and the ability to remain calm under pressure are important soft skills for operators. These competencies ensure customers receive accurate information quickly and experience friendly, professional assistance in a high-volume call environment.

What is a Directory Assistance Operator job?

A Directory Assistance Operator helps callers find phone numbers, addresses, and other contact details by searching a directory database. They assist individuals who need help locating businesses, government offices, or personal listings. Operators must listen carefully, input search queries accurately, and provide correct information quickly. Strong communication and customer service skills are essential for success in this role.

More about Directory Assistance Operator jobs
What cities are hiring for Directory Assistance Operator jobs? Cities with the most Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Directory Assistance Operator jobs? States with the most job openings for Directory Assistance Operator jobs include:
Active Directory Engineer

Active Directory Engineer

TEKsystems

Chandler, AZ • Hybrid

$60 - $89/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Active Directory Engineer with Powershell

Hybrid 3 Days in 2 Days Remote (Chandler, AZ)

12-18 Month Contract

Job Description- Analyze CVEs, MSRC advisories, and vendor security guidance to determine required remediation actions

Translate vulnerability intelligence into clear technical actions (patching, GPO updates, registry changes, service/protocol hardening)

Define scope and applicability, including distinctions across:

Domain Controllers vs. Member Servers

Tiered environments

Legacy or exception-based systems

Assess dependencies, constraints, and potential blast radius prior to

deployment

Evaluate exploitability vs. environmental exposure to inform prioritization

Drive prioritization and sequencing of remediation activities across platforms

Design and develop automation solutions (primarily PowerShell) to deploy and

validate fixes

Build repeatable validation mechanisms to ensure remediation effectiveness

Partner with Operations teams to ensure timely, coordinated rollout of

remediations

Produce clear change documentation, including intent, impact, rollback

considerations, and risk analysis

Deep understanding of Windows Server and Active Directory security architecture

Proven experience interpreting:

CVE writeups

MSRC security advisories

Vendor mitigation guidance

Expert-level proficiency in PowerShell scripting and automation development

Strong ability to evaluate exploitability vs. real-world exposure

Familiarity with Active Directory attack paths and adversary techniques

Experience with Hyper-V and SCVMM.

Experience with SCCM

Experience performing risk analysis in large, regulated enterprise environments

Strong written communication skills, including the ability to produce:

Change intent documents

Impact and risk assessments

Demonstrated experience creating technical and process documentation

Strong understanding of Active Directory internetworking, including:

Name resolution (DNS)

Kerberos and NTLM authentication flows

Hands-on experience with:

Kerberos, LDAP, DNS, NTLM

System and performance monitoring

Experience in Python

Experience securing and reducing Active Directory attack surface, particularly

Domain Controllers

Experience with Windows Server 2016, 2019, and 2022

Familiarity with Hyper-V and virtualization platforms

Experience developing AD policies, standards, and operational procedures

Strong analytical, design, and problem-solving capabilities

Ability to translate complex technical concepts into clear, actionable

processes

Experience operating in fast-paced environments with shifting priorities

Job Type & Location

This is a Contract position based out of Chandler, AZ.

Pay and Benefits

The pay range for this position is $60.00 - $89.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Chandler,AZ.

Application Deadline

This position is anticipated to close on Jun 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.