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Part Time Directory Assistance Operator Jobs (NOW HIRING)

Update telephone directory * Direct clients to lounge and refer clients to appropriate personal for ... Diffuse client concerns and direct them to the appropriate team member for assistance * Monitor ...

Night Time Receptionist (Part Time)

Conroe, TX · On-site

$12.75 - $17/hr

Update telephone directory * Direct clients to lounge and refer clients to appropriate personal for ... Diffuse client concerns and direct them to the appropriate team member for assistance * Monitor ...

Telephone Operator

Albany, NY · On-site

$18.04/hr

Job Type Part-time Description Telephone Operator Albany, NY Part-time Days Rotational Weekend and ... The Candidate shall provide directory information for both internal and external caller through ...

Telephone Operator

Albany, NY · On-site

$18.04 - $23.13/hr

Telephone Operator Albany, NY Part-time Days Rotational Weekend and Holidays required Pay: $18.04 ... The Candidate shall provide directory information for both internal and external caller through ...

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Part Time Directory Assistance Operator information

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$23

$46

$86

How much do part time directory assistance operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for part time directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is the difference between Part Time Directory Assistance Operator vs Customer Service Representative?

AspectPart Time Directory Assistance OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in directory assistance systemsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, telecommunication companiesCall centers, retail, or office settings
Employer & Industry UsageTelecom providers, directory servicesVarious industries including retail, tech, and service sectors
Common Search & ComparisonOften compared for call handling and information provision rolesBroader customer interaction roles

While both roles involve communication via phone and customer interaction, Part Time Directory Assistance Operators primarily focus on providing directory information for telecommunication companies, often working in call centers. Customer Service Representatives have a broader scope, assisting customers across various industries with inquiries, support, and service issues. The key differences lie in industry focus and specific job functions, though both require strong communication skills and similar credentials.

What are some common challenges faced by part-time Directory Assistance Operators, and how can they be addressed?

Part-time Directory Assistance Operators often face challenges such as managing high call volumes during peak hours and quickly finding accurate information under time pressure. These challenges can be addressed by developing strong multitasking abilities, becoming familiar with directory databases, and maintaining clear communication skills. Additionally, operators may need to adapt to updated technologies and scripts, so staying open to ongoing training is essential. Building rapport with team members also helps, as sharing tips and supporting each other can make demanding shifts more manageable.

What are the key skills and qualifications needed to thrive as a Part Time Directory Assistance Operator, and why are they important?

To thrive as a Part Time Directory Assistance Operator, you need strong verbal communication skills, attention to detail, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with call center phone systems, directory databases, and CRM software is commonly required. Excellent listening skills, patience, and a customer-focused attitude help operators deliver accurate information and resolve inquiries efficiently. These abilities ensure high-quality customer service, accuracy, and efficiency in handling a high volume of calls.

What are Part Time Directory Assistance Operators?

Part Time Directory Assistance Operators are professionals who work on a part-time basis helping callers obtain phone numbers, addresses, and other contact information for individuals or businesses. They typically work for telephone companies or call centers, answering inbound calls and using specialized databases to provide accurate directory information. This role requires strong communication skills, attention to detail, and the ability to work flexible hours. Operators may also assist with other customer service inquiries as needed.
What cities are hiring for Part Time Directory Assistance Operator jobs? Cities with the most Part Time Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Part Time Directory Assistance Operator jobs? States with the most job openings for Part Time Directory Assistance Operator jobs include:
Switchboard Operator - Information Technology (Part-Time)

Switchboard Operator - Information Technology (Part-Time)

Lipscomb University

Nashville, TN • Remote

$14.50 - $18.25/hr

Part-time

Posted 21 days ago


Key responsibilities

  • Answer and transfer calls, providing polite and timely communication.

  • Provide directory assistance, including telephone numbers and locations of faculty and staff offices.

  • Assist callers with information on special events and on-campus directions.


Job description

Job description: Part-time Switchboard Operator
Hours/Week: 20
Location: Remote
Switchboard hours:  Monday - Friday: 7:45 am - 4:30 pm
 
Primary Role: Provide telephone operator service and directory assistance for Lipscomb University and Academy.
 

Key responsibilities include:

  • Answering and transferring calls, ensuring polite and timely communication.
  • Being knowledgeable about all departments to answer basic questions.
  • Providing telephone numbers and locations of faculty and staff offices.
  • Assisting users with dialing instructions for long-distance calling or other added telephone services.
  • Providing information to callers on special events (e.g., Athletic events, graduations, camps, conferences, and other large Lipscomb or community events occurring on campus).
  • Providing on-campus directions to callers as appropriate.

Works mostly independently from a remote location, but will occasionally work with co-workers to ensure switchboard coverage and communicate upcoming events and changes. Essential skills include excellent communication and customer service abilities, organizational skills, and familiarity with business telephone systems.

Requires access to stable high-speed internet connectivity in a remote-work location.   


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About Lipscomb University

Sourced by ZipRecruiter

Born from the powerful vision of courageous leaders, Lipscomb University leads at the forefront as pioneers in Christ-centered higher education, magnifying the best in everyone we encounter on our campus, in our community and around the world. Forged by the trials and opportunities of 130 years of pursuing excellence in education, we continually reimagine and refine our methods to fulfill our mission—preparing learners for purposeful lives through rigorous academics and transformative experiences. Lipscomb offers an intellectually challenging academic program with a commitment to continual spiritual formation while engaging the world.

Industry

Colleges, universities, and professional schools

Company size

501 - 1,000 Employees

Headquarters location

Nashville, TN, US

Year founded

1891

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