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Part Time Directory Assistance Operator Jobs (NOW HIRING)

WE'RE HIRING Feed Mill Operator (Part-Time) Luverne, MN PIPESTONE is looking for a part-time Feed ... Ability to lift up to 100 lbs with assistance * Stand and walk 8-10 hours per day * Frequent ...

... part-time Board Operator to join our team! If you're passionate about radio, love being behind the ... Employee Assistance Program (EAP) for employees and all household members at no cost. * 401(k) ...

Job Title: Alarm Board Operator [Part-Time] ONLINE APPLICATIONS ONLY AT: DuPage Public Safety ... Assistance Program (EAP) with wellness, personal, and family support · Accrual of paid time off ...

... part-time Board Operator to join our team! If you're passionate about radio, love being behind the ... Employee Assistance Program (EAP) for employees and all household members at no cost. * 401(k) ...

Description We're looking for Part-Time Transit Operators to join our Transportation Team. This ... need additional assistance and unescorted children-in a variety of situations and weather ...

Connoisseur Media in Saginaw, Michigan, is on the hunt for a part-time Board Operator to help bring ... Employee Assistance Program (EAP) for full-time and part-time employees and all household members ...

We're seeking a Part Time Terminal Operator who's ready to put your skills to work on projects that ... Educational Assistance Program * Dress for your day Amrize is an equal opportunity employer. We ...

Process Plant Operator- Part Time

Kershaw, SC

$17.25 - $21.75/hr

We have four operating mines - Haile in the USA, Macraes and Waihi in New Zealand, and Didipio in ... Access to OceanaGold Employee Assistance Program (EAP) YOU MATTER: OceanaGold is committed to ...

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Part Time Directory Assistance Operator information

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$23

$46

$86

How much do part time directory assistance operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for part time directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is the difference between Part Time Directory Assistance Operator vs Customer Service Representative?

AspectPart Time Directory Assistance OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in directory assistance systemsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, telecommunication companiesCall centers, retail, or office settings
Employer & Industry UsageTelecom providers, directory servicesVarious industries including retail, tech, and service sectors
Common Search & ComparisonOften compared for call handling and information provision rolesBroader customer interaction roles

While both roles involve communication via phone and customer interaction, Part Time Directory Assistance Operators primarily focus on providing directory information for telecommunication companies, often working in call centers. Customer Service Representatives have a broader scope, assisting customers across various industries with inquiries, support, and service issues. The key differences lie in industry focus and specific job functions, though both require strong communication skills and similar credentials.

What are some common challenges faced by part-time Directory Assistance Operators, and how can they be addressed?

Part-time Directory Assistance Operators often face challenges such as managing high call volumes during peak hours and quickly finding accurate information under time pressure. These challenges can be addressed by developing strong multitasking abilities, becoming familiar with directory databases, and maintaining clear communication skills. Additionally, operators may need to adapt to updated technologies and scripts, so staying open to ongoing training is essential. Building rapport with team members also helps, as sharing tips and supporting each other can make demanding shifts more manageable.

What are the key skills and qualifications needed to thrive as a Part Time Directory Assistance Operator, and why are they important?

To thrive as a Part Time Directory Assistance Operator, you need strong verbal communication skills, attention to detail, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with call center phone systems, directory databases, and CRM software is commonly required. Excellent listening skills, patience, and a customer-focused attitude help operators deliver accurate information and resolve inquiries efficiently. These abilities ensure high-quality customer service, accuracy, and efficiency in handling a high volume of calls.

What are Part Time Directory Assistance Operators?

Part Time Directory Assistance Operators are professionals who work on a part-time basis helping callers obtain phone numbers, addresses, and other contact information for individuals or businesses. They typically work for telephone companies or call centers, answering inbound calls and using specialized databases to provide accurate directory information. This role requires strong communication skills, attention to detail, and the ability to work flexible hours. Operators may also assist with other customer service inquiries as needed.
What cities are hiring for Part Time Directory Assistance Operator jobs? Cities with the most Part Time Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Part Time Directory Assistance Operator jobs? States with the most job openings for Part Time Directory Assistance Operator jobs include:
Telecommunications Operator - Anderson Hospital - PRN

Telecommunications Operator - Anderson Hospital - PRN

Bon Secours Mercy Health

Cincinnati, OH • On-site

$17.75 - $24.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Bon Secours Mercy Health rating

7.0

Company rating: 7.0 out of 10

Based on 471 frontline employees who took The Breakroom Quiz

372nd of 877 rated healthcare providers


Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

0.01

Work Shift:

All Work Shifts (United States of America)

**PRN Position**
The Telecommunications Operator expedites telephone, radio, pager and public address communications throughout the Hospital, including emergency announcements and notifications in accordance with the Emergency Preparedness Manual. Responsibilities include contacting on-call teams; administrative, medical personnel, surgery, anesthesia, cardiac, emergency/disaster, etc.

  • Functions as a full time Operator; responds, prioritizes and navigates all internal and external calls in a prompt courteous manner including patient information and transferring to patient rooms.Coordinates language and sign language interpretation requests by callers.Must possess ability to trouble shoot and resolve caller problems and specific requests in a timely manner.Maintains pagers, (site specific).Utilizes paging system, two way radio and portable phones as needed.When requested, contacts On Call Teams/Personnel and documents according to site specific protocol.Monitors and responds appropriately to alarms, i.e. Security/Panic, Maintenance, Elevator, Weather Radio, Responder 5 and Emergency phone line notifications.Responds accordingly to Emergency codes and site specific policies.Records all shift occurrences and fulfills documentation requirements per site policies/protocol.May also organize and update the hospital directory; track employee pager assignments; assist managers in ordering departmental language phones; order all office supplies; attend hospital staff meetings as needed

  • Coordinates calls for "On call Teams"Documents calls including name and time of call, tracks and follows outcome of each request.Notifies appropriate personnel of response status.

  • Monitors and responds to alarm, security systems.Identifies alert situation, emergency/disaster codes, medical gases, severe weather, elevator malfunction, and security systems; notifies appropriate response personnel.Documents type of alert and call/response details.

  • Determines need for outside operator assistance and connects all callers as appropriate.Responds to, prioritizes and dispatches all calls forwarded from the information desk during its non-staffed hours.Coordinates all language line requests; documenting calls including location and time of call.Connects callers with language line personnel.

Required Minimum Education:

High School Diploma

Other Knowledge, Skills and Abilities Preferred:Prior telecommunications, medical terminology, hospital of medical office experience.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Telecommunications Operators- Anderson

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.


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