Remote Directory Assistance Operator Jobs (NOW HIRING)

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

RTX is seeking an experienced Sr Active Directory Developer with a strong focus on Identity Management to join our IT team. The successful candidate will be responsible for developing, implementing, and managing identity and access management solutions within our Active Directory environment. This role requires in-depth knowledge of Active Directory, identity management principles, and related technologies to ensure secure and efficient user access across the organization.

What You Will Do

• Design, deploy, and manage Active Directory environments, including domain controllers, organizational units, group policies, and user accounts with a specific focus on identity management
• Develop and implement identity and access management (IAM) solutions, ensuring secure authentication, authorization, and user provisioning
• Create and maintain comprehensive identity management policies, procedures, and documentation
• Monitor and troubleshoot Active Directory and IAM-related issues to ensure high availability and optimal performance
• Conduct regular audits and compliance checks to ensure adherence to security and operational standards
• Collaborate with other IT teams to integrate Active Directory and IAM solutions with various applications and systems
• Develop and maintain scripts and automation tools to streamline identity management processes
• Provide technical support and guidance to IT staff and end-users regarding Active Directory and IAM-related issues
• Stay current with industry trends and best practices related to Active Directory, IAM, LDAP and security
• Level 2 and 3 support for issues across the enterprise
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
• 5 years experience as an Active Directory Developer or similar role, with a strong focus on identity management.
• 5 years experience in Active Directory architecture, design, and administration
• 5 years experience with PowerShell scripting specifically for identity management tasks
• 5+ years experience in administration of Linux systems with LDAP/VDS

Qualifications We Prefer

• Certifications such as Microsoft Certified: Identity and Access Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate
• Experience with Microsoft Azure Active Directory and Azure Identity Management services
• Proficiency in Python, Pearl, Bash and YAML
• Knowledge of identity and access management principles and practices, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Role-Based Access Control (RBAC)
• Familiarity with IAM tools and platforms such as SDO (Secret Double Octopus, SailPoint, or similar
• Excellent problem-solving and troubleshooting skills and strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Understanding of networking concepts and protocols related to Active Directory and IAM
• Experience with GIT, Agile/Scrum processes, and Windows and Linux Server operating systems, and DevOps processes

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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