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Remote Directory Assistance Operator Jobs (NOW HIRING)

Uber

Lead Product Manager Remote Assistance

Seattle, WA · Remote

Uber is building the systems, infrastructure, and operating models needed to help autonomy partners deploy commercially and serve riders at scale. As Uber expands support for remote assistance across ...

Uber

Lead Product Manager Remote Assistance

New York, NY · On-site +1

About the Role Uber is building the systems, infrastructure, and operating models needed to help ... As Uber expands support for remote assistance across more partners, markets, and vehicle platforms ...

STI

Help Desk Analyst - Trenton, NJ(Remote)

Trenton, NJ · On-site +1

$20.50 - $28/hr

... Active Directory, and Office 365 - training on AOC mainframe systems will be provided. • ... day-to-day operating environment, available tools, and applications. • Maintain a working ...

InterSources

AWS Administrator with AD

Atlanta, GA 30334 (Remote) 5 Months Contract Position * The ideal candidate will have a strong ... Implement and manage Active Directory (AD) services, including AD Domain Services, AD Federation ...

SixGen, Inc.

On-Net Operator

Reston, VA · On-site +1

$50.25 - $66.25/hr

Support a remote-first and highly collaborative operating environment. QUALIFICATIONS * 7+ years of ... Experience with Windows domains, Active Directory, Group Policy, and enterprise environments.

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

Location Requirements This position is open to remote candidates residing in the United States ... Troubleshoot Microsoft 365, Windows operating systems, Active Directory, and networking issues

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Remote Directory Assistance Operator information

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$23

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How much do remote directory assistance operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is a Remote Directory Assistance Operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

How much do 411 operators make?

411 operators, also known as directory assistance operators, typically earn an hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Compensation can vary based on experience, location, and whether the role is full-time or part-time, often requiring strong communication and data entry skills.

What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What job makes $10,000 a month without a degree?

Remote Directory Assistance Operators can potentially earn around $10,000 per month by providing specialized phone-based support, often requiring strong communication skills and experience with directory or customer service tools. High earnings typically depend on the volume of calls, client contracts, and the operator's efficiency, with some roles offering performance-based incentives.

What is the easiest WFH job to get hired at?

Remote directory assistance operator roles are often considered accessible entry-level work-from-home jobs because they typically require basic communication skills, a computer, and internet access. These positions may not require extensive experience or certifications, making them easier to obtain for beginners seeking remote employment.

What jobs pay 2000 a day?

Remote Directory Assistance Operators typically do not earn $2000 a day; such high daily earnings are rare and usually associated with specialized roles like high-level consultants, certain sales positions, or entrepreneurs. Most jobs with daily rates approaching this level require extensive experience, advanced skills, or ownership of a business, rather than standard employment roles.
More about Remote Directory Assistance Operator jobs
What cities are hiring for Remote Directory Assistance Operator jobs? Cities with the most Remote Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Remote Directory Assistance Operator jobs? States with the most job openings for Remote Directory Assistance Operator jobs include:
What job categories do people searching Remote Directory Assistance Operator jobs look for? The top searched job categories for Remote Directory Assistance Operator jobs are:
Remote Directory Assistance Operator jobs near you
Infographic showing various Remote Directory Assistance Operator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $96,891 per year, or $46.6 per hour.
Switchboard Operator - Information Technology (Part-Time)

Switchboard Operator - Information Technology (Part-Time)

Lipscomb University

Nashville, TN • Remote

$14.50 - $18.25/hr

Part-time

Posted 20 days ago

Key responsibilities

  • Answer and transfer calls, providing polite and timely communication.

  • Provide directory assistance, including telephone numbers and locations of faculty and staff offices.

  • Assist callers with information on special events and on-campus directions.

Job description

Job description: Part-time Switchboard Operator
Hours/Week: 20
Location: Remote
Switchboard hours:  Monday - Friday: 7:45 am - 4:30 pm
 
Primary Role: Provide telephone operator service and directory assistance for Lipscomb University and Academy.
 

Key responsibilities include:

  • Answering and transferring calls, ensuring polite and timely communication.
  • Being knowledgeable about all departments to answer basic questions.
  • Providing telephone numbers and locations of faculty and staff offices.
  • Assisting users with dialing instructions for long-distance calling or other added telephone services.
  • Providing information to callers on special events (e.g., Athletic events, graduations, camps, conferences, and other large Lipscomb or community events occurring on campus).
  • Providing on-campus directions to callers as appropriate.

Works mostly independently from a remote location, but will occasionally work with co-workers to ensure switchboard coverage and communicate upcoming events and changes. Essential skills include excellent communication and customer service abilities, organizational skills, and familiarity with business telephone systems.

Requires access to stable high-speed internet connectivity in a remote-work location.   

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About Lipscomb University

Sourced by ZipRecruiter

Born from the powerful vision of courageous leaders, Lipscomb University leads at the forefront as pioneers in Christ-centered higher education, magnifying the best in everyone we encounter on our campus, in our community and around the world. Forged by the trials and opportunities of 130 years of pursuing excellence in education, we continually reimagine and refine our methods to fulfill our mission—preparing learners for purposeful lives through rigorous academics and transformative experiences. Lipscomb offers an intellectually challenging academic program with a commitment to continual spiritual formation while engaging the world.

Industry

Colleges, universities, and professional schools

Company size

501 - 1,000 Employees

Headquarters location

Nashville, TN, US

Year founded

1891

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