ZipRecruiter

Log In

2

Remote Directory Assistance Operator Jobs in Texas

Aston Carter

Remote Medical Coder

Fort Worth, TX · On-site +1

$75/hr

Recent direct involvement in day-to-day healthcare operations work, with experience operating as an ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully ...

TEKsystems

Sr. Systems Engineer

Richardson, TX · Remote

$80/hr

Description What You'll Do -Lead the design and deployment of Active Directory forest and domain ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully ...

Converge Resources

IT Technician

Houston, TX · Remote

... operating systems. Familiarity with Active Directory, Microsoft 365, TCP/IP, DNS, DHCP, VPN ... Familiarity with remote monitoring, ticketing, technical documentation, and endpoint-security ...

CYNET SYSTEMS

In House Service

San Antonio, TX · Remote

$38/hr

Understanding of Windows operating systems, Active Directory, domain security, Bomgar, and related tools. * Knowledge of cloud computing, SQL, AD, Windows, Unix/Linux, remote access, and SQL ...

DataBank

IT Engineer 3 (Remote)

Dallas, TX · On-site +1

... operating systems, network services, and business applications. The role manages system and ... or other directory services. * Support the configuration and maintenance of company wide ...

next page

Showing results 1-20

All JobsDirectory Assistance Operator JobsRemote Directory Assistance Operator JobsRemote Directory Assistance Operator Jobs in Texas

Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are the most commonly searched types of Directory Assistance Operator jobs in Texas?

The most popular types of Directory Assistance Operator jobs in Texas are:

What are popular job titles related to Remote Directory Assistance Operator jobs in Texas?

For Remote Directory Assistance Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Directory Assistance Operator jobs in Texas look for?

The top searched job categories for Remote Directory Assistance Operator jobs in Texas are:

What cities in Texas are hiring for Remote Directory Assistance Operator jobs?

Cities in Texas with the most Remote Directory Assistance Operator job openings:

Remote Directory Assistance Operator jobs near you

VitalSuite Support Engineer Remote work (USC, GC only)

Dallas, TX • Remote

360 IT Professionals
See more jobs at 360 IT Professionalsexternal

Contractor

Re-posted 7 days ago

Job description

Company Description

ITConnectUS provides wide range of Consulting| Web Design| Application Development| IT Staffing. We believe in the principle of delivering the highest quality products at the best price..

Job Description

Job Title: VitalSuite Support Engineer

Location: Remote work( Willing to work in CST business hours)

Duration: 6+ Months

Tele or Skype

Client - Nokia

Must be U.S. citizen or U.S. permanent resident (Green Card Holder)

At least 2-3 years of experience working with Nokia VitalSuite platform

At least 2-3 years of integration/deployment experience of software solutions (preferable VitalSuite)

At least 2-3 years of experience supporting software solutions (preferably VitalSuite)

Experience working with Microsoft Active Directory and Microsoft DNS

Experience with Disaster recovery solutions and architecture including node level backup and restore (Vitalsuite preferably)

Understanding of DNS/DHCP/ENUM

Understanding of IPv4, IPv6 concepts

Basis understanding of Web development with XML

Networking knowledge with TCP/IP,

Database Management experience of at least 2-3 years with MSSQL

At least 2-3 years of experience with various operating system such as Linux, Solaris, and Windows.

Additional Information

Thanks and Regards,

Happy Singh

847 258 9595 Ext:- 408

happy.singh(@)itconnectus.com

Apply