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Remote Directory Assistance Operator Jobs in Texas

WME Express

Autonomous Vehicle Remote Operator

Austin, TX · On-site +1

$24 - $25/hr

Remote Assistance Onsite Operator Location: Austin, TX ( Onsite ) Pay: $24.00-$25.00 per hour Job Type: Full-Time Call 269-408-6738 7 AM to & PM daily for quick response Join the Future of Autonomous ...

TEKsystems

Sr. Systems Engineer

Richardson, TX · Remote

$80/hr

Description What You'll Do -Lead the design and deployment of Active Directory forest and domain ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully ...

CYNET SYSTEMS

In House Service

San Antonio, TX · Remote

$38/hr

Understanding of Windows operating systems, Active Directory, domain security, Bomgar, and related tools. * Knowledge of cloud computing, SQL, AD, Windows, Unix/Linux, remote access, and SQL ...

www.exigotechnology.com

Systems Administrator

Dallas, TX · On-site +1

... Remote and occasional onsite support; after-hours or weekend support may be required based on ... operating systems and software. • Support Windows Server 2016 or higher, Active Directory, domain ...

DataBank

IT Engineer 3 (Remote)

Dallas, TX · On-site +1

... operating systems, network services, and business applications. The role manages system and ... or other directory services. * Support the configuration and maintenance of company wide ...

Steer

Partner Operations Manager

Austin, TX · Remote

This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator ... Drive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator ...

Steer

Partner Manager

Austin, TX · Remote

This role is 100% remote and available to US-based candidates. You Are * An Ecosystem Operator ... Drive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator ...

IronEdge Group

Systems Engineer III

Houston, TX · On-site +1

Systems Engineer III (This is a remote position open to applicants residing in TX, NM, AZ, CO, or ... Perform advanced configuration, deployment, and implementation of software, operating systems ...

Veralto

$103K - $141K/yr

We offer: * A flexible, remote-friendly work environment * Ongoing investment in your career ... Building and maintaining integrations between Microsoft Entra ID, Active Directory, HR systems ...

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All JobsDirectory Assistance Operator JobsRemote Directory Assistance Operator JobsRemote Directory Assistance Operator Jobs in Texas

Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are the most commonly searched types of Directory Assistance Operator jobs in Texas?

The most popular types of Directory Assistance Operator jobs in Texas are:

What are popular job titles related to Remote Directory Assistance Operator jobs in Texas?

For Remote Directory Assistance Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Directory Assistance Operator jobs in Texas look for?

The top searched job categories for Remote Directory Assistance Operator jobs in Texas are:

What cities in Texas are hiring for Remote Directory Assistance Operator jobs?

Cities in Texas with the most Remote Directory Assistance Operator job openings:

Remote Directory Assistance Operator jobs near you

Autonomous Vehicle Remote Operator

WME Express

Austin, TX • On-site, Remote

$24 - $25/hr

Full-time

Posted 13 days ago

Job description

Remote Assistance Onsite Operator
Location: Austin, TX ( Onsite )
Pay: $24.00-$25.00 per hour
Job Type: Full-Time
Call 269-408-6738 7 AM to & PM daily for quick response
Join the Future of Autonomous Vehicles!
We're hiring Remote Assistance Operators to help monitor and support autonomous (self-driving) vehicles in real time. If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a fast-paced operations environment, we'd love to hear from you.
This is a great opportunity to join a rapidly growing autonomous vehicle company and work with cutting-edge technology.
What You'll Do
  • Monitor autonomous vehicles using live camera feeds
  • Respond to vehicle issues using remote system tools
  • Document events and interventions in Google Sheets and Notion
  • Review completed trips and report unusual events
  • Track operational performance and metrics
  • Communicate important updates during shift handoffs
  • Participate in Root Cause Analysis (RCA) discussions
Qualifications
  • At least 1 year of experience in dispatch, technical support, fleet operations, teleoperations, systems monitoring, or a similar role
  • Experience troubleshooting technical issues
  • Comfortable monitoring multiple live camera feeds
  • Experience using Jira, YouTrack, or similar ticketing systems
  • Basic understanding of U.S. traffic laws
  • Clean driving record
  • Strong communication, organization, and attention to detail
Preferred Qualifications
  • Experience with autonomous vehicles, robotics, or transportation technology
  • IT, automotive, EV, avionics, military UAV, or network operations background
  • Experience with Root Cause Analysis (RCA)
  • Previous Remote Assistance, TeleOps, or video gaming experience is a plus
Why Join Us?
  • Competitive pay: $24-$25 per hour
  • Full-time schedule
  • Work with cutting-edge autonomous vehicle technology
  • Gain valuable experience in the rapidly growing self-driving vehicle industry
  • Opportunity to work with an innovative and expanding team

Apply today to be part of the future of transportation!

Apply