... Microsoft Active Directory and Microsoft DNS Experience with Disaster recovery solutions and ... experience with various operating system such as Linux, Solaris, and Windows. Additional ...
... Microsoft Active Directory and Microsoft DNS Experience with Disaster recovery solutions and ... experience with various operating system such as Linux, Solaris, and Windows. Additional ...
Systems Administrator
Dallas, TX · On-site +1
... Remote and occasional onsite support; after-hours or weekend support may be required based on ... operating systems and software. • Support Windows Server 2016 or higher, Active Directory, domain ...
Systems Administrator
Dallas, TX · On-site +1
... Remote and occasional onsite support; after-hours or weekend support may be required based on ... operating systems and software. • Support Windows Server 2016 or higher, Active Directory, domain ...
In House Service
San Antonio, TX · Remote
$38/hr
Understanding of Windows operating systems, Active Directory, domain security, Bomgar, and related tools. * Knowledge of cloud computing, SQL, AD, Windows, Unix/Linux, remote access, and SQL ...
Quick apply
In House Service
San Antonio, TX · Remote
$38/hr
Understanding of Windows operating systems, Active Directory, domain security, Bomgar, and related tools. * Knowledge of cloud computing, SQL, AD, Windows, Unix/Linux, remote access, and SQL ...
Systems Architect
Austin, TX · On-site +1
$105K - $137K/yr
Provides or coordinates user assistance in the field or through Help Desk activities. * Performs ... Active Directory Domain Services (AD DS) * Microsoft Entra Connect Cloud Sync * Microsoft Entra ...
Systems Architect
Austin, TX · On-site +1
$105K - $137K/yr
Provides or coordinates user assistance in the field or through Help Desk activities. * Performs ... Active Directory Domain Services (AD DS) * Microsoft Entra Connect Cloud Sync * Microsoft Entra ...
Remote Customer Service Representative - Travel (Remote)
Harlingen, TX · Remote
$15.50 - $21.25/hr
... operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Deliver excellent customer service to clients who are planning travel * Help research and ...
Remote Customer Service Representative - Travel (Remote)
Harlingen, TX · Remote
$15.50 - $21.25/hr
... operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Deliver excellent customer service to clients who are planning travel * Help research and ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
... disparate directory structures and security methods in a business enterprise environment • ... assistance to DataBank's customers for the support and management of Windows and Linux Servers • ...
Technical Support Engineer 2 (Remote)
Dallas, TX · On-site +1
... disparate directory structures and security methods in a business enterprise environment • ... assistance to DataBank's customers for the support and management of Windows and Linux Servers • ...
Product Support Supervisor (Remote)
Austin, TX · On-site +1
Expertise in troubleshooting and diagnosing networking issues and problems with modern operating ... Expertise in setting file permissions, email protocols (SMTP, POP), Active Directory, and Citrix ...
Product Support Supervisor (Remote)
Austin, TX · On-site +1
Expertise in troubleshooting and diagnosing networking issues and problems with modern operating ... Expertise in setting file permissions, email protocols (SMTP, POP), Active Directory, and Citrix ...
IT Service Desk Associate- Part-Time
Plano, TX · On-site +1
... and operating systems. They are skilled in providing Customer Service and End-User Service Desk ... Experience with Desktop Remote Control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc.
IT Service Desk Associate- Part-Time
Plano, TX · On-site +1
... and operating systems. They are skilled in providing Customer Service and End-User Service Desk ... Experience with Desktop Remote Control tools (i.e., ScreenConnect, Bomgar LogMeIn, etc.
Knowledge of Linux and Windows Operating Systems * An understanding of a wide array of server grade ... DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management ...
Knowledge of Linux and Windows Operating Systems * An understanding of a wide array of server grade ... DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management ...
Remote Customer Service Representative - Travel
Brownsville, TX · Remote
$13.75 - $18.75/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Brownsville, TX · Remote
$13.75 - $18.75/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Systems Engineer III
Houston, TX · On-site +1
Systems Engineer III (This is a remote position open to applicants residing in TX, NM, AZ, CO, or ... Perform advanced configuration, deployment, and implementation of software, operating systems ...
Systems Engineer III
Houston, TX · On-site +1
Systems Engineer III (This is a remote position open to applicants residing in TX, NM, AZ, CO, or ... Perform advanced configuration, deployment, and implementation of software, operating systems ...
Remote Customer Service Representative - Travel
Midland, TX · Remote
$15.75 - $21.25/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Midland, TX · Remote
$15.75 - $21.25/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Waxahachie, TX · Remote
$15.50 - $21/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Waxahachie, TX · Remote
$15.50 - $21/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Abilene, TX · Remote
$15.50 - $21/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
Remote Customer Service Representative - Travel
Abilene, TX · Remote
$15.50 - $21/hr
... industry while operating in a remote environment. Client Support & Travel Assistance As part of the role, you will: * Answer client questions and provide helpful travel-related information
$103K - $141K/yr
We offer: * A flexible, remote-friendly work environment * Ongoing investment in your career ... Building and maintaining integrations between Microsoft Entra ID, Active Directory, HR systems ...
New
$103K - $141K/yr
We offer: * A flexible, remote-friendly work environment * Ongoing investment in your career ... Building and maintaining integrations between Microsoft Entra ID, Active Directory, HR systems ...
New
Provider Data Analyst - work From Home
Richardson, TX · Remote
$38K - $80K/yr
This role supports enterprise provider directory accuracy by conducting audits, identifying and ... This is a Telecommute (Remote) role. #LI-LI1 #LI-Remote Are you being referred to one of our roles?
New
Provider Data Analyst - work From Home
Richardson, TX · Remote
$38K - $80K/yr
This role supports enterprise provider directory accuracy by conducting audits, identifying and ... This is a Telecommute (Remote) role. #LI-LI1 #LI-Remote Are you being referred to one of our roles?
New
Remote Customer Access: Oversee the implementation and administration of CyberArk vPAM (Virtual ... As the RDL operates without Windows Active Directory, you will define standard operating procedures ...
Remote Customer Access: Oversee the implementation and administration of CyberArk vPAM (Virtual ... As the RDL operates without Windows Active Directory, you will define standard operating procedures ...
AWS IAM Engineer
Dallas, TX · On-site +1
$70K - $144K/yr
Location This is a remote role based in the USA. About The Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...
AWS IAM Engineer
Dallas, TX · On-site +1
$70K - $144K/yr
Location This is a remote role based in the USA. About The Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...
AWS IAM Engineer
Dallas, TX · On-site +1
$70K - $144K/yr
Location This is a remote role based in the USA. About the Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...
AWS IAM Engineer
Dallas, TX · On-site +1
$70K - $144K/yr
Location This is a remote role based in the USA. About the Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...
... operative assessments for patients scheduled to undergo invasive or surgical procedures. This ... Employee Assistance Program * Short and Long Term Disability Plans * Basic Life and Voluntary ...
... operative assessments for patients scheduled to undergo invasive or surgical procedures. This ... Employee Assistance Program * Short and Long Term Disability Plans * Basic Life and Voluntary ...
Remote Directory Assistance Operator information
What is a Remote Directory Assistance Operator?
A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.
What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?
| Aspect | Remote Directory Assistance Operator | Customer Service Representative |
|---|---|---|
| Credentials | Basic high school diploma, training in directory systems | High school diploma or equivalent, customer service training |
| Work Environment | Remote, call-based, focused on directory inquiries | Remote or in-office, handling various customer inquiries |
| Industry Usage | Telecommunications, directory services | Retail, tech, finance, and more |
| Search/Comparison Intent | Clarifying directory info, phone number lookups | Resolving customer issues, product info, support |
Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.
What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?
Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.
What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?
To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.
What are the most commonly searched types of Directory Assistance Operator jobs in Texas? The most popular types of Directory Assistance Operator jobs in Texas are:
What are popular job titles related to Remote Directory Assistance Operator jobs in Texas? For Remote Directory Assistance Operator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Directory Assistance Operator jobs in Texas look for? The top searched job categories for Remote Directory Assistance Operator jobs in Texas are:
What cities in Texas are hiring for Remote Directory Assistance Operator jobs? Cities in Texas with the most Remote Directory Assistance Operator job openings:
Contractor
Re-posted 26 days ago
Job description
Company Description
ITConnectUS provides wide range of Consulting| Web Design| Application Development| IT Staffing. We believe in the principle of delivering the highest quality products at the best price..
Job Description
Job Title: VitalSuite Support Engineer
Location: Remote work( Willing to work in CST business hours)
Duration: 6+ Months
Tele or Skype
Client - Nokia
Must be U.S. citizen or U.S. permanent resident (Green Card Holder)
At least 2-3 years of experience working with Nokia VitalSuite platform
At least 2-3 years of integration/deployment experience of software solutions (preferable VitalSuite)
At least 2-3 years of experience supporting software solutions (preferably VitalSuite)
Experience working with Microsoft Active Directory and Microsoft DNS
Experience with Disaster recovery solutions and architecture including node level backup and restore (Vitalsuite preferably)
Understanding of DNS/DHCP/ENUM
Understanding of IPv4, IPv6 concepts
Basis understanding of Web development with XML
Networking knowledge with TCP/IP,
Database Management experience of at least 2-3 years with MSSQL
At least 2-3 years of experience with various operating system such as Linux, Solaris, and Windows.
Additional Information
Thanks and Regards,
Happy Singh
847 258 9595 Ext:- 408
happy.singh(@)itconnectus.com