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Remote Directory Assistance Operator Jobs in Texas

AWS IAM Engineer

Dallas, TX · On-site +1

$70K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location This is a remote role based in the USA. About The Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...

AWS IAM Engineer

Dallas, TX · On-site +1

$70K - $144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location This is a remote role based in the USA. About the Job You're Considering We are looking ... Employee assistance programs * Other benefits as provided by local policy and eligibility Important ...

Channel Partner Manager

Houston, TX · On-site +1

$145K - $146K/yr

This is a remote role located in Austin/Houston or Corpus Christi, with regular travel. You'll be ... directory (service, site visits, installation, accounting). • Coordinate delivery of the ...

$75K - $85K/yr

  • Medical

  • Dental

  • Retirement

Remote position and candidates can be located anywhere in the US. There will be in excess of 75 ... Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2. * Workstation Operating ...

Remote Outpatient Surgery Coder

Houston, TX · Remote

$29 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review operative reports and clinical documentation to assign accurate ICD-10, CPT, and HCPCS codes ... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully ...

Remote Customer Benefits Specialist

Austin, TX · On-site +1

$58K - $86K/yr

  • Medical

  • Retirement

For over 70 years, we have proudly operated as a 100% union label company, collaborating with over ... Initiating and receiving client calls to address inquiries and provide assistance * Scheduling ...

Familiarity with the various Independent System Operators (ISOs) such as PJM, MISO, CAISO, ERCOT ... icf.comfor assistance. Working at ICF ICF is a global advisory and technology services provider ...

$75K - $95K/yr

  • Medical

  • Dental

  • Retirement

Analyzes operating systems, database, or utilities software. * Plans, conducts, and directs the ... Experience with Networking, Active Directory, SQL Server, Esri ArcGIS Pro * Reports design ...

Senior Frontend Engineer

Austin, TX · Remote

$121K - $167K/yr

Architect robust React applications that integrate live video feeds, real-time maps, and interactive controls for navigation and remote assistance * Optimize for operator efficiency: keyboard ...

Showing results 21-40

Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are the most commonly searched types of Directory Assistance Operator jobs in Texas?

The most popular types of Directory Assistance Operator jobs in Texas are:

What are popular job titles related to Remote Directory Assistance Operator jobs in Texas?

For Remote Directory Assistance Operator jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Directory Assistance Operator jobs?

Cities in Texas with the most Remote Directory Assistance Operator job openings:

AWS IAM Engineer

United Airlines

Dallas, TX • On-site, Remote

$70K - $144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines


Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Location

This is a remote role based in the USA.

About The Job You're Considering

We are looking for an experienced AWS IAM Engineer to implement, manage, and scale enterprise Identity and Access Management (IAM) solutions across AWS environments. This role focuses on hands-on engineering, automation, and standardization of IAM workloads, with a strong emphasis on IAM persona buildout for services, infrastructure-as-code modernization, and integration with Identity Directory / Identity Governance (IDC) platforms.

Your Role

IAM Engineering & Operations

  • Engineer and maintain AWS IAM workloads across multi-account environments
  • Build, configure, and manage IAM roles, policies, permission boundaries, and trust relationships for human and service identities
  • Implement least-privilege access models using RBAC and ABAC principles
  • Troubleshoot and resolve IAM-related access and permission issues

IAM Persona Buildout & Enterprise Rollout

  • Design and implement IAM personas for services, applications, and platform workloads
  • Support enterprise-scale rollout of standardized IAM personas across development, staging, and production environments
  • Ensure IAM persona consistency, reusability, and compliance across teams and accounts
  • Partner with security, platform, and application teams to onboard services to approved IAM models

Infrastructure as Code & Migration

  • Convert and modernize CloudFormation-based IAM roles and policies to Terraform
  • Engineer Terraform modules for reusable IAM components (roles, policies, instance profiles, service roles)
  • Maintain and enhance Terraform pipelines for IAM deployments
  • Support migration activities from legacy IAM implementations (e.g., CNF or bespoke frameworks) to Terraform

Identity Directory / Identity Governance (IDC)

  • Integrate AWS IAM with IDC solutions for identity lifecycle management
  • Engineer IAM workflows supporting identity provisioning, deprovisioning, and access reviews
  • Support federation and identity synchronization between AWS and IDC platforms
  • Assist with audit readiness, compliance reporting, and governance controls

The base compensation range for this role in the posted location is: $70,176 - $144,100. 

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


United Airlines logo

About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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