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Remote Directory Assistance Operator Jobs in Alabama

SixGen, Inc.

Senior Red Team Operator

Huntsville, AL · On-site +1

Huntsville, AL - Customer Site & REMOTE * Travel: 15%-20% * Clearance Requirements: Must be a U.S ... Active Directory attacks and administration * Networking and protocols and enterprise architectures

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

... operating systems * Monitoring and support of Azure Backups * Management of Exchange Online ... Monitor the remote monitoring and management system alerts and notifications and respond ...

Danaher

Sales Specialist

Mobile, AL · On-site +1

$118K - $133K/yr

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all ... Achieve high levels of customer satisfaction through delivery of sales and support assistance and ...

Danaher

Sales Specialist

Birmingham, AL · On-site +1

$118K - $133K/yr

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all ... Achieve high levels of customer satisfaction through delivery of sales and support assistance and ...

Danaher

Sales Specialist

Huntsville, AL · On-site +1

$118K - $133K/yr

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all ... Achieve high levels of customer satisfaction through delivery of sales and support assistance and ...

Priority1

Territory Manager-Remote

Huntsville, AL · On-site +1

... operating cost. This Territory Manager position is the start of a career path that creates ... If you have a disability and require assistance in this application process, please email talentacq ...

Priority1

Territory Manager-Remote

Decatur, AL · On-site +1

... operating cost. This Territory Manager position is the start of a career path that creates ... If you have a disability and require assistance in this application process, please email talentacq ...

ARLINGTON HOLDING COMPANY

REGIONAL MANAGER

Birmingham, AL · Remote

$73K - $98K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... Employee Assistance Program (EAP) -- confidential counseling and support at no cost * Employee rent ...

Priority1

Territory Manager-Remote

Dothan, AL · On-site +1

... operating cost. This Territory Manager position is the start of a career path that creates ... If you have a disability and require assistance in this application process, please email talentacq ...

Arlington Properties, Inc.

REGIONAL MANAGER

Birmingham, AL · On-site +1

$73K - $98K/yr

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... Employee Assistance Program (EAP) - confidential counseling and support at no cost * Employee rent ...

ARLINGTON PROPERTIES LLC

REGIONAL MANAGER

Tuscaloosa, AL · Remote

$64K - $87K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... Employee Assistance Program (EAP) -- confidential counseling and support at no cost * Employee rent ...

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Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.
What are popular job titles related to Remote Directory Assistance Operator jobs in Alabama? For Remote Directory Assistance Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Directory Assistance Operator jobs in Alabama look for? The top searched job categories for Remote Directory Assistance Operator jobs in Alabama are:
Remote Directory Assistance Operator jobs near you

Senior Red Team Operator

SixGen, Inc.

Huntsville, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

SIXGEN's mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape.
POSITION OVERVIEW
  • Position: Junior, Mid, andSenior Red Team Operator
  • Junior 2+ years
  • Mid 3-5+ years
  • Senior 8+ years
  • Job Type: Full-time
  • Location: Huntsville, AL - Customer Site & REMOTE
  • Travel: 15%-20%
  • Clearance Requirements: Must be a U.S. citizen. TS/SCI required

WHAT YOU'LL DO
We are seeking a skilled and motivated Senior Red Team Operator to join our team. The ideal candidate will have experience conducting adversary emulation, penetration testing, and red team operations against enterprise, aerospace, and mission-critical environments. This role requires strong technical expertise, creative problem-solving, and the ability to simulate real-world threat actors to improve organizational security posture across cyber and RF-enabled systems.
The ideal candidate will also possess experience or familiarity with missile defense systems, satellite communications, RF spectrum operations, and electronic warfare concepts to support advanced threat emulation and mission-focused assessments.
KEY RESPONSIBILITIES
Operations
  • Conduct red team engagements against enterprise networks, cloud environments, satellite communications systems, wireless infrastructure, and endpoint systems.
  • Execute adversary emulation activities aligned to real-world threat actor tactics, techniques, and procedures (TTPs).
  • Perform internal and external penetration testing across multiple operational environments.
  • Simulate cyber and RF-enabled attack vectors against mission systems and communications architectures.
  • Identify security weaknesses, exploit vulnerabilities, and demonstrate potential operational and business impacts.
  • Conduct social engineering, phishing, and physical security assessments where authorized.

RF, Space, and Mission Systems Support
  • Support assessments involving RF communications, satellite systems, and electronic warfare-related technologies.
  • Evaluate mission system resiliency against cyber-electromagnetic activities.
  • Assist in identifying vulnerabilities associated with space-based communications and sensor architectures.
  • Contribute technical insight regarding missile defense architecture, operational capabilities, and system limitations.

Infrastructure & Tooling
  • Develop, modify, and maintain offensive security tools, payloads, scripts, and automation.
  • Operate command-and-control (C2) frameworks while maintaining operational security during engagements.
  • Conduct privilege escalation, lateral movement, persistence, and evasion activities in controlled environments.
  • Research emerging attack techniques and adversary methodologies.

Reporting & Collaboration
  • Document findings, attack paths, indicators of compromise, and remediation recommendations.
  • Produce detailed technical reports and executive-level summaries.

QUALIFICATIONS:Junior, Mid, Senior
  • 2-8+ years of experience in penetration testing, red teaming, offensive security, or related cybersecurity roles.
  • Strong understanding of:
    • Windows and Linux operating systems
    • Active Directory attacks and administration
    • Networking and protocols and enterprise architectures
    • Web application security concepts
    • Cloud environments such as AWS, Azure or Google Cloud
  • Experience with offensive security tools such as:
    • Cobalt Strike
    • Sliver
    • Metasploit
    • Burp Suite
    • BloodHound
    • Impacket
    • Nmap
    • Mythic or similar C2 frameworks
  • Proficiency in one or more scripting/programming languages:
    • Python
    • Powershell
    • Bash
    • Go
    • C#
  • Previous experience in missile defense systems or a strong understanding of missile defense capabilities and limitations.
  • Understanding of satellite elements, orbital nomenclature, satellite subsystems, and mission purposes.
  • Experience working within the RF spectrum and understanding RF band classifications and operational considerations.
  • Knowledge of electronic warfare theory, concepts, and practical application.
  • Ability to communicate technical concepts clearly to both technical and non-technical audiences.
  • Strong understanding of:

PREFERRED QUALIFICATIONS
  • Relevant certifications such as OSCP, CRTO, OSEP, PNPT, CEH, CISSP
  • Experience with:
    • EDR evasion techniques
    • Threat intelligence integration
    • SDR (Software Defined Radio) technologies
    • Satellite communications (SATCOM)
    • Space systems cybersecurity
    • Kubernetes and container security
    • CI/CD pipeline security testing
  • Desired Traits:
    • Strong analytical and critical thinking skills
    • Curiosity and passion for offensive security research
    • Ability to operate independently in complex mission environments
    • High attention to detail and operational discipline
    • Strong written documentation and briefing skills
    • Ability to adapt to rapidly evolving threat landscapes
  • Example Technologies & Environments
    • Enterprise Active Directory environments
    • Hybrid cloud infrastructures
    • RF communications environments
    • Satellite communications systems
    • Mission systems and aerospace platforms
    • SIEM and EDR platforms
    • Software Defined Radios (SDRs)

COMPENSATION & BENEFITS
At SIXGEN, we are committed to fair and equitable compensation practices. Compensation for this role will be based on experience, qualifications, technical expertise, and overall alignment with the position.
Additionally, SIXGEN offers top-tier benefits for full-time employees, including:
  • Employer-paid health insurance premiums (medical, dental, vision) for you and your family
  • Employer-paid short/long term disability insurance and basic life/AD&D insurance
  • 401K with a 4% employer contribution
  • Professional development reimbursement options available (training, certification, education, etc)
  • Flexible and remote work policies for most positions
  • Flexible PTO and holiday schedule

For more information, please reach out to our Director of Human Resources, Amy Maxwell at amy.maxwell@sixgen.io.
OUR COMMITMENT
SIXGEN is an Equal Opportunity Employer. We ensure that all applicants are considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.
We are committed to fostering an inclusive culture that values diversity in our people, reflecting the communities we serve and our customer base. We strive to attract and retain a diverse talent pool and create an environment where everyone is empowered to be their authentic selves at work.

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