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Remote Directory Assistance Operator Jobs in Oregon

Connection

IT Support Technician (Part-Time, REMOTE)

$38 - $40/hr

... Active Directory. * Experience troubleshooting Windows operating systems, hardware, printers ... Ability to work independently in a remote support environment. * Strong troubleshooting ...

EM Key Solutions Inc

Systems Engineer

OR · On-site +1

Senior Systems Engineer (Windows) Remote, USA EMKS is seeking a Senior Systems Engineer to support ... Provide Level 3 troubleshooting for operating system, application hosting, service interruption ...

LTS

Senior AI Identity Platform Engineer

OR · Remote

$104K - $143K/yr

United States - Remote Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a ... operating today. Our platform enables engineers to ask questions in plain English and receive ...

New

DMI

Microsoft Systems SME

$77K - $85K/yr

Remote, US #LI-MS3 Minimum Salary Rate$77,800.00Median Salary Rate$85,341.00Working at DMI DMI is a ... Development - Annual performance reviews, tuition assistance, and internal career growth ...

Experity

Sales Director - Full Time - Remote

OR · Remote

$75K - $84K/yr

... becoming the operating system for on-demand care, Experity is the place to grow your career ... Employee Assistance Program - This robust program includes counseling, legal resolution, financial ...

EM Key Solutions Inc

Senior Linux System Engineer

OR · On-site +1

Senior Linux System Engineer Remote, USA EMKS is seeking a Senior Linux System Engineer to support ... Create and maintain comprehensive technical documentation, runbooks, and standard operating ...

Experity

Staff Engineer - Full Time - Remote

OR · On-site +1

$121K - $161K/yr

... becoming the operating system for on-demand care, Experity is the place to grow your career ... Employee Assistance Program - This robust program includes counseling, legal resolution, financial ...

Proper

Sales Development Representative (remote)

OR · Remote

$500K/yr

We're a team of builders, problem-solvers, and operators from around the world, working together to ... Assistance Program (EAP) Coverage starts the 1st of the month following hire. See full benefit ...

Bishop Fox

Red Team Consultant

OR · Remote

We're seeking remote, US or Mexico-based hacking professionals focused on red teaming to join our ... operating systems such as Windows, MacOS, Linux, ChromeOS * Expertise in Windows Active Directory ...

Bishop Fox

Senior Red Team Consultant

OR · Remote

We're seeking remote, US or Mexico-based hacking professionals focused on red teaming to join our ... operating systems such as Windows, MacOS, Linux, ChromeOS * Expertise in Windows Active Directory ...

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All JobsDirectory Assistance Operator JobsRemote Directory Assistance Operator JobsRemote Directory Assistance Operator Jobs in Oregon

Remote Directory Assistance Operator information

What is a Remote Directory Assistance Operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are some common challenges faced by Remote Directory Assistance Operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What are the key skills and qualifications needed to thrive as a Remote Directory Assistance Operator, and why are they important?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.
What are popular job titles related to Remote Directory Assistance Operator jobs in Oregon? For Remote Directory Assistance Operator jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Directory Assistance Operator jobs in Oregon look for? The top searched job categories for Remote Directory Assistance Operator jobs in Oregon are:
What cities in Oregon are hiring for Remote Directory Assistance Operator jobs? Cities in Oregon with the most Remote Directory Assistance Operator job openings:
Remote Directory Assistance Operator jobs near you
Infographic showing various Remote Directory Assistance Operator job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

IT Support Technician (Part-Time, REMOTE)

Connection

Remote

$38 - $40/hr

Part-time

Re-posted 10 days ago

Job description

Overview

Job Title: Part-Time IT Support Technician (Remote)

Location: 100% Remote (U.S.)

Duration: Contract (Up to 12 Months)

Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day).

Pay Rate: $38-40/hour

Position Overview

We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environment of approximately 15 employees. This role is ideal for a self-sufficient IT professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service.

As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure-related incidents.

ResponsibilitiesResponsibilities
  • Provide remote technical support to end users for hardware, software, and connectivity issues.
  • Troubleshoot and resolve Microsoft 365 (Office 365) issues.
  • Administer basic user account management within Active Directory.
  • Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
  • Diagnose and resolve common PC and peripheral issues.
  • Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
  • Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
  • Document support activities and follow established support processes.
MinMaxQualificationsQualifications
  • 5+ years of hands-on IT support or Help Desk experience.
  • Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
  • Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
  • Excellent communication and interpersonal skills with a strong customer service mindset.
  • Ability to work independently in a remote support environment.
  • Strong troubleshooting, organization, and time management skills.

Start Date: Early August

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".  

Employment Type: PART_TIME

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