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Remote Directory Assistance Operator Jobs in Oregon

District Sales Manager - West

Portland, OR ยท On-site +1

$140K - $165K/yr

... offers relocation assistance. In this role, you will have the opportunity to: * Deliver ... Experience leading and operating effectively within a remote, geographically dispersed organization.

District Sales Manager - West

Eugene, OR ยท On-site +1

$140K - $165K/yr

... offers relocation assistance. In this role, you will have the opportunity to: * Deliver ... Experience leading and operating effectively within a remote, geographically dispersed organization.

Showing results 21-40

Remote Directory Assistance Operator information

What is a remote directory assistance operator?

A Remote Directory Assistance Operator is a professional who provides telephone-based assistance to callers seeking contact information, such as phone numbers and addresses, for individuals, businesses, or services. These operators typically work from a remote location, using specialized software and databases to quickly access and relay accurate information to callers. The job requires strong communication skills, attention to detail, and the ability to handle multiple requests efficiently. Remote Directory Assistance Operators play an important role in helping people connect with the resources they need, especially those who may not have internet access or prefer speaking with a live representative.

What are the key skills and qualifications needed to thrive as a remote directory assistance operator?

To thrive as a Remote Directory Assistance Operator, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with call center software, computer systems, and phone directory databases is typically required. Attention to detail, patience, and professionalism help operators provide accurate information and exceptional customer service. These competencies are vital for efficiently handling high call volumes, ensuring customer satisfaction, and maintaining service quality standards.

What are some common challenges faced by remote directory assistance operators and how can they be overcome?

Remote Directory Assistance Operators often encounter challenges such as handling a high volume of calls, deciphering unclear caller requests, and accurately retrieving information in a timely manner. Working remotely also requires strong self-motivation and excellent communication skills to maintain productivity without direct supervision. To overcome these challenges, operators can utilize company-provided databases efficiently, practice active listening, and follow structured workflows. Regular training and participating in virtual team meetings can also help operators stay updated on best practices and foster a sense of connection with their team.

What is the difference between Remote Directory Assistance Operator vs Customer Service Representative?

AspectRemote Directory Assistance OperatorCustomer Service Representative
CredentialsBasic high school diploma, training in directory systemsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, call-based, focused on directory inquiriesRemote or in-office, handling various customer inquiries
Industry UsageTelecommunications, directory servicesRetail, tech, finance, and more
Search/Comparison IntentClarifying directory info, phone number lookupsResolving customer issues, product info, support

Remote Directory Assistance Operators primarily focus on providing directory information via phone or online, requiring specific training in directory systems. Customer Service Representatives handle a broader range of customer inquiries across various industries. While both roles are remote and involve communication skills, their core functions and industry applications differ significantly.

What are popular job titles related to Remote Directory Assistance Operator jobs in Oregon?

For Remote Directory Assistance Operator jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Directory Assistance Operator jobs?

Cities in Oregon with the most Remote Directory Assistance Operator job openings:

Infographic showing various Remote Directory Assistance Operator job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Remote Licensed Mental Health Counselor (LCSW, LMFT, LPC) - Full-Time

Hope Mental Solutions

Sheridan, OR โ€ข Remote

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago

New


Job description

Position Overview

Hope Mental Solutions invites qualified professionals to apply for the role of Licensed Mental Health Counselor, providing essential support in a fully remote capacity. Our approach employs a modern and compassionate therapy strategy based on empirical evidence to effectively address mental health challenges. As a counselor, you will have the opportunity to make meaningful contributions to individuals suffering from various emotional disorders, including those experiencing suicidal ideation.

About the Organization

Hope Mental Solutions is a leading community health clinic dedicated to delivering high-quality mental health services. We emphasize the importance of blending empathy with scientific methods to create effective therapeutic relationships. Our mission is rooted in the belief that by addressing the needs of our most vulnerable populations, we can extend our impact to the wider community. Our organization prides itself on a diverse and inclusive culture where every team member's perspective is valued and welcomed.

Work Environment

Operating from a remote setting allows for flexibility and comfort while maintaining a professional standard of care. Our community health clinic's virtual environment supports our mental health counselors with advanced technology and resources to facilitate remote therapy sessions effectively. You will have access to a supportive network of colleagues, ensuring that help is always available, and ongoing professional development is encouraged.

Key Responsibilities
  • Collaborate with psychiatry providers to formulate comprehensive treatment plans that cater to each client's unique needs.
  • Engage in regular consultations with fellow therapists and the Therapy Leadership Team to enhance client treatment strategies and foster professional development.
  • Deliver evidence-based therapy sessions through secure, synchronous live video platforms, ensuring a therapeutic alliance even in a virtual environment.
  • Utilize digital tools for administering symptom self-assessments and performance measures, allowing for data-driven adjustments to treatment plans.
  • Maintain accurate and timely clinical documentation via our therapist portal, which is designed for ease of use, ensuring efficiency in recording client progress.
Patient Population / Client Focus

You will be working with a diverse clientele, including adults from various backgrounds experiencing a wide range of emotional disorders. Patients may present with issues varying from anxiety and depression to more acute mental health concerns, including suicidal thoughts. Your ability to provide culturally responsive care that respects and acknowledges each individual's unique background is essential in building trust and promoting successful outcomes.

Qualifications
  • A Master's or Doctorate degree in clinical psychology, counseling, or clinical social work from an accredited program.
  • An independent clinical license (e.g., LCSW, LMFT, LPC) valid in your state of residence; holding licenses in multiple states is a significant advantage.
  • A strong commitment to treating diverse populations with cultural sensitivity and respect.
  • Proficiency in using digital solutions for clinical practices, showcasing a willingness to adapt and innovate in a technological environment.
Preferred Experience
  • Experience in teletherapy or remote counseling approaches, particularly in mental wellness and crisis intervention.
  • Familiarity with evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or Acceptance and Commitment Therapy (ACT).
  • A proven track record of effectively supporting clients through various mental health challenges.
Compensation and Benefits

We offer a competitive salary range of USD 50,000 โ€“ 70,000 annually, commensurate with experience and expertise. Additionally, our benefits package includes:

  • Professional liability insurance to protect your career.
  • An employee assistance program designed to support your mental health needs.
  • Comprehensive medical, dental, and vision insurance to ensure your well-being.
  • Life and disability insurance to secure your future.
  • A streamlined documentation process that minimizes paperwork, allowing for a focus on client care.
Career Growth Opportunities

At Hope Mental Solutions, we place a strong emphasis on professional development. Team members have access to ongoing training and supervision that align with industry standards, ensuring that you remain at the forefront of the mental health field. Opportunities for leadership roles and advanced clinical positions may arise as we continue to expand our services and reach.

Why Join Our Team

We believe in the power of diverse perspectives to foster innovation and drive effective problem-solving. If you are passionate about making a difference in individuals' lives and are eager to be part of a progressive, inclusive environment, we encourage you to apply. At Hope Mental Solutions, you will not just have a job; you will be part of a mission to improve the mental health of our communities.

Application Information

To apply for the position of Licensed Mental Health Counselor, please submit your resume and a cover letter detailing your relevant experience and why you feel you would be a great fit for our team. We look forward to hearing from you and potentially welcoming you to our dedicated team of professionals.