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Part Time Directory Assistance Operator Jobs (NOW HIRING)

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Part-Time EMT A

Albany, GA · On-site

$16.25 - $21.50/hr

Part-Time EMT Advanced The Dougherty County EMS Department is hiring on a continuous basis for ... Essential tasks include responding to calls for emergency assistance, operating emergency vehicles ...

City of Durango

Part-Time Transit Operator

Durango, CO · On-site

$16.25 - $21.50/hr

Part-Time Transit Operator We're looking for part-time transit operators to join our transportation ... assistance and unescorted childrenin a variety of situations and weather conditions. What we can ...

Waste Connections

Part Time Equipment Operator

NY · On-site

$26/hr

Pay Rate: $26 per hour This is a part-time seasonal position. Why Choose Us? We are Waste ... Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan ...

RWJBarnabas Health

Switchboard Operator

Livingston, NJ · On-site

$18.44/hr

Primary responsibility is to provide related assistance and information during specific shift ... changes needed in directory when such information comes to their attention, Keep abreast of ...

RWJBarnabas Health

Switchboard Operator

Livingston, NJ · On-site

$18.44/hr

Primary responsibility is to provide related assistance and information during specific shift ... changes needed in directory when such information comes to their attention, Keep abreast of ...

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Part Time Directory Assistance Operator information

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How much do part time directory assistance operator jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for part time directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What is the difference between Part Time Directory Assistance Operator vs Customer Service Representative?

AspectPart Time Directory Assistance OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in directory assistance systemsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, telecommunication companiesCall centers, retail, or office settings
Employer & Industry UsageTelecom providers, directory servicesVarious industries including retail, tech, and service sectors
Common Search & ComparisonOften compared for call handling and information provision rolesBroader customer interaction roles

While both roles involve communication via phone and customer interaction, Part Time Directory Assistance Operators primarily focus on providing directory information for telecommunication companies, often working in call centers. Customer Service Representatives have a broader scope, assisting customers across various industries with inquiries, support, and service issues. The key differences lie in industry focus and specific job functions, though both require strong communication skills and similar credentials.

What are some common challenges faced by part-time Directory Assistance Operators, and how can they be addressed?

Part-time Directory Assistance Operators often face challenges such as managing high call volumes during peak hours and quickly finding accurate information under time pressure. These challenges can be addressed by developing strong multitasking abilities, becoming familiar with directory databases, and maintaining clear communication skills. Additionally, operators may need to adapt to updated technologies and scripts, so staying open to ongoing training is essential. Building rapport with team members also helps, as sharing tips and supporting each other can make demanding shifts more manageable.

What are the key skills and qualifications needed to thrive as a Part Time Directory Assistance Operator, and why are they important?

To thrive as a Part Time Directory Assistance Operator, you need strong verbal communication skills, attention to detail, and basic computer literacy, usually with a high school diploma or equivalent. Familiarity with call center phone systems, directory databases, and CRM software is commonly required. Excellent listening skills, patience, and a customer-focused attitude help operators deliver accurate information and resolve inquiries efficiently. These abilities ensure high-quality customer service, accuracy, and efficiency in handling a high volume of calls.

What are Part Time Directory Assistance Operators?

Part Time Directory Assistance Operators are professionals who work on a part-time basis helping callers obtain phone numbers, addresses, and other contact information for individuals or businesses. They typically work for telephone companies or call centers, answering inbound calls and using specialized databases to provide accurate directory information. This role requires strong communication skills, attention to detail, and the ability to work flexible hours. Operators may also assist with other customer service inquiries as needed.
What cities are hiring for Part Time Directory Assistance Operator jobs? Cities with the most Part Time Directory Assistance Operator job openings:
What are the most commonly searched types of Directory Assistance Operator jobs? The most popular types of Directory Assistance Operator jobs are:
What states have the most Part Time Directory Assistance Operator jobs? States with the most job openings for Part Time Directory Assistance Operator jobs include:
Part Time Directory Assistance Operator jobs near you

Part-Time MATAplus Operator

Mid-South Transportation Management, Inc.

Memphis, TN

$18.35/hr

Part-time

Posted 29 days ago

Job description

Job Title: MATAplus Operator
Starting Pay: $18.35/hour
FLSA: Non-Exempt
Positions Available: 6 part-time openings
Hours: Up to 28 hours per week
Application Deadline: Until Filled
 
Position Overview
Part-Time MATAplus Operators are responsible for transporting riders with disabilities and the elderly safely, courteously, and reliably along scheduled routes. Operators ensure passenger comfort and safety, provide assistance with boarding and securement, and maintain communication with dispatch throughout each shift.
 
Essential Duties and Responsibilities
  • Operate paratransit vehicles safely and courteously on assigned routes and schedules.
  • Assist passengers with disabilities and the elderly in boarding and exiting vehicles.
  • Operate wheelchair lifts and ramps, properly secure wheelchairs, scooters, and other mobility devices.
  • Communicate with MATAplus Dispatch regarding route deviations, incidents, and emergencies.
  • Collect fares, distribute passes, and operate the onboard fare system.
  • Complete required reports and documentation accurately.
  • Follow all safety, appearance, and etiquette protocols.
Minimum Qualifications
  • Must be a retiree or former MATAplus Operator who left in good standing.
  • Must be at least 21 years of age.
  • High school diploma or GED required.
  • Must hold a valid Class D Driver’s License with “F” endorsement or a CDL Class A or B with “P” endorsement.
  • Clean driving record (no suspensions or revocations within the last five years).
  • Must comply with MATA’s Drug and Alcohol Policy and pass required screenings.
  • Excellent customer service and communication skills.
  • Knowledge of OrbCAD or similar scheduling systems preferred.
Work Schedule
  • Part-time only: up to 28 hours per week.
  • May include weekends, holidays, or split shifts depending on service needs.
Work Environment
  • Extended driving periods with exposure to varying weather conditions.
  • Frequent assistance of passengers using mobility devices.
  • May lift or push up to 50 lbs.
MATA/MTM is an Equal Opportunity Employer — M/F/D/V — and promotes a drug-free workplace.

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