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Directory Assistance Operator Jobs (NOW HIRING)

Westrock

Digital Press Operator

Chattanooga, TN · On-site

$16.75 - $21.50/hr

Maintain production quality standards for all materials produced on the press including assistance ... Help to maintain the print queue and file directory ensuring accurate use of files. * Responsible ...

Software Guidance & Assistance

Big Data Engineer

Rockville, MD · On-site

$56.75 - $75.25/hr

Software Guidance & Assistance, Inc., (SGA), is searching for a Big Data Engineer for a CONTRACT ... Monitors operating system and cloud infrastructure performance to achieve optimum performance ...

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$23

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$86

How much do directory assistance operator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for directory assistance operator in the United States is $46.58, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $54.33 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Directory Assistance Operator, and how can they be managed effectively?

Directory Assistance Operators often handle a high volume of calls, requiring them to respond quickly to customer requests while maintaining accuracy under time pressure. Managing repetitive requests and occasionally dealing with frustrated callers can be challenging, but effective training and support systems help operators succeed. Staying organized, practicing stress-management techniques, and actively improving communication skills can enhance job satisfaction and performance. Operators also benefit from team collaboration and regular feedback, which foster continuous improvement in delivering clear, reliable assistance to the public.

What are the key skills and qualifications needed to thrive in the Directory Assistance Operator position, and why are they important?

Directory Assistance Operators require excellent verbal communication skills, strong attention to detail, and basic computer literacy, typically with a high school diploma or equivalent. Familiarity with telephony systems, customer relationship management (CRM) software, and fast data entry platforms is common for this role. Patience, active listening, and the ability to remain calm under pressure are important soft skills for operators. These competencies ensure customers receive accurate information quickly and experience friendly, professional assistance in a high-volume call environment.

What is a Directory Assistance Operator job?

A Directory Assistance Operator helps callers find phone numbers, addresses, and other contact details by searching a directory database. They assist individuals who need help locating businesses, government offices, or personal listings. Operators must listen carefully, input search queries accurately, and provide correct information quickly. Strong communication and customer service skills are essential for success in this role.

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Directory Assistance Operator jobs near you
Cyber Security Architect/Engineer II - Active Directory/IAM

Cyber Security Architect/Engineer II - Active Directory/IAM

Honeywell

Concord, NC

$114K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

65th of 528 rated manufacturers

Job description

Job Description
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?
We are seeking a Cyber Security Architect/Engineer II - Active Directory/IAM to join our team. In this role, you will work remotely and report directly to our Cyber Security Director.
KEY RESPONSIBILITIES
This role is responsible for managing the daily operations of our Privilege Identity (PI) applications and monitoring the daily operations of our SIEM services that are part of the core Identity and Access Management (IAM) infrastructure. Additionally, the role is responsible for end user escalations, documentation updates, and to review processes and procedures to enhance the end user experience regarding PI and SIEM processes. The role will grow into strategic activities as we increase responsibilities and services globally for the IAM space.
Qualifications
YOU MUST HAVE
  • HS Diploma/GED
  • Minimum 2 years' experience in Information Security
  • Minimum 2 years' technical experience with IAM modules, Splunk, Active Directory and Azure

WE VALUE
  • Experience in IAM (as a performance and/or security testing specialist) with attribute h517857 and role-based access controls
  • Familiarity with the tools and mechanisms that are used to grant/deny access to Honeywell resources
  • Experience using access control functions with operating systems Microsoft Windows; email systems Microsoft Exchange and O365; and databases Microsoft Active Directory, SQL, and Oracle databases.
  • Ability to continuously prioritize and multitask efficiently.
  • Ability to understand critical factors and impacts surrounding issues, and decision making.
  • Ability to interface and communicate clearly with all levels of employees and management.

US PERSON REQUIREMENT
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status, or have the ability to obtain an export authorization.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
The annual base salary range for this position is $114,000 - $142,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 4/20/2026
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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