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Remote Customer Success Coordinator Jobs (NOW HIRING)

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

SimpliGov LLC

Customer Success Manager

Sacramento, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ... Cross‑Functional Coordination * Collaborate with Product, Support, and Professional Services ...

Planful

Customer Success Advocate

Senior Customer Success Manager, EMEA London, UK Customer Success Manager Remote, North America Customer Success Advocate North America Engineering Open positions in our Engineering team. Senior ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ... CrossFunctional Coordination * Collaborate with Product, Support, and Professional Services teams ...

SimpliGov

Customer Success Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Senior Manager, Customer Success Location: US - Remote SimpliGov is the government forms and ... Cross-Functional Coordination * Collaborate with Product, Support, and Professional Services teams ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

$105K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Department: Customer Success Hiring Manager: Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and ...

Aprimo

Customer Success Manager (Remote)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Department: Customer Success Hiring Manager: Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and ...

Aprimo

Customer Success Manager (Remote)

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Department: Customer Success Hiring Manager: Director, Customer Success Travel: Minimal (Up to 5%) Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and ...

New

Omega Computer Services

Client Success Coordinator

Portage, MI · Remote

$17.25 - $23.25/hr

We pride ourselves on delivering exceptional value and superior customer service, as well as a ... As a Client Success Coordinator, you will play a crucial role in building and maintaining strong ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable for ...

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$29K

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$75.5K

How much do remote customer success coordinator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote customer success coordinator in the United States is $49,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a remote customer success coordinator do?

A Remote Customer Success Coordinator helps ensure that customers have a positive experience with a company's products or services, working entirely online or from home. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and acting as a liaison between customers and internal teams. They track customer feedback, provide helpful resources, and work to improve overall customer satisfaction. This role requires strong communication skills, organizational abilities, and a customer-oriented mindset.

How does a remote customer success coordinator effectively build relationships with clients without face-to-face interaction?

A Remote Customer Success Coordinator relies heavily on proactive communication through email, video calls, and instant messaging to establish trust and rapport with clients. Utilizing regular check-ins, personalized follow-ups, and attentive listening helps bridge the gap created by remote work. Coordinators also leverage collaborative tools and customer relationship management (CRM) platforms to track client needs and ensure timely responses, fostering strong, long-term partnerships despite the lack of in-person meetings.

What are the key skills and qualifications needed to thrive as a remote customer success coordinator?

To thrive as a Remote Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms (e.g., Salesforce, HubSpot), ticketing systems, and remote collaboration tools is typically required. Outstanding problem-solving abilities, empathy, and self-motivation help you build rapport and resolve client issues proactively. These skills are crucial for ensuring customer satisfaction, retention, and seamless service delivery in a remote environment.
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Remote Customer Success Coordinator jobs near you
Infographic showing various Remote Customer Success Coordinator job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,889 per year, or $24 per hour.

Remote Customer Relations Coordinator

Traveling with Tasha

Remote

Other

Re-posted 23 days ago

Job description

About the job Remote Customer Relations Coordinator
Overview
We are looking for a Remote Customer Relations Coordinator in the San Diego area to help clients plan and organize travel details. This role emphasizes clear communication, organization, and attention to detail.
In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences.
This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.
Key Responsibilities

  • Serve as a main point of contact for client communication via email, phone, and messaging
  • Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
  • Respond to inquiries with accurate, timely, and helpful information
  • Support clients with reservation coordination, confirmations, and itinerary updates
  • Research destinations, resorts, and travel options to match client preferences
  • Maintain organized records of client details and bookings
  • Provide pre-travel guidance and follow-up support after trips
  • Collaborate with suppliers and booking platforms to ensure accuracy and quality service
Qualifications
  • Strong communication and interpersonal skills
  • Ability to stay organized and manage multiple client requests
  • Comfortable working independently in a remote environment
  • Attention to detail and problem-solving mindset
  • Basic computer and internet navigation skills
  • Customer service, hospitality, or travel experience is a plus (not required)
What We Offer
  • Flexible remote schedule
  • Access to training, tools, and ongoing mentorship
  • Supportive team environment
  • Opportunity to build professional skills in customer relations and travel planning
  • Performance-based earning potential with no cap
Ideal Candidate
This role is a great fit for individuals who:
  • Enjoy helping others and creating positive experiences
  • Have an interest in travel, hospitality, or event planning
  • Are self-motivated and dependable
  • Want a flexible opportunity that can grow over time

Additional Information
This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.

Apply