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Remote Customer Success Coordinator Jobs in Riverside, CA

Wayvia

Senior Customer Success Manager

Irvine, CA · Remote

$90K - $105K/yr

The Senior Customer Success Manager partners with our customers. Reporting to the Manager of ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

New

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

Addison Group

Customer Experience Coordinator

Lake Forest, CA · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: Customer Experience Coordinator Location (city, state): Foothill Ranch, CA Industry ... Monday-Friday, 8:00 AM - 5:00 PM Hybrid schedule available (3 days onsite / 2 days remote), though ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

  • PTO

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

  • PTO

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Lead and develop customer service and inside sales professionals, including remote and ... Collaborative culture focused on innovation and customer success * Opportunity to lead a high ...

HMG Careers

Sales Coordinator Remote

Anaheim, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Glendora, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Homeland, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Pomona, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Modjeska, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Muscoy, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Beaumont, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Success JobsRemote Customer Success Coordinator JobsRemote Customer Success Coordinator Jobs in Riverside, CA

Remote Customer Success Coordinator information

See Riverside, CA salary details

$30.3K

$52K

$78.8K

How much do remote customer success coordinator jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote customer success coordinator in Riverside, CA is $52,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $57,400.00 per year, depending on experience, location, and employer.

What does a remote customer success coordinator do?

A Remote Customer Success Coordinator helps ensure that customers have a positive experience with a company's products or services, working entirely online or from home. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and acting as a liaison between customers and internal teams. They track customer feedback, provide helpful resources, and work to improve overall customer satisfaction. This role requires strong communication skills, organizational abilities, and a customer-oriented mindset.

How does a remote customer success coordinator effectively build relationships with clients without face-to-face interaction?

A Remote Customer Success Coordinator relies heavily on proactive communication through email, video calls, and instant messaging to establish trust and rapport with clients. Utilizing regular check-ins, personalized follow-ups, and attentive listening helps bridge the gap created by remote work. Coordinators also leverage collaborative tools and customer relationship management (CRM) platforms to track client needs and ensure timely responses, fostering strong, long-term partnerships despite the lack of in-person meetings.

What are the key skills and qualifications needed to thrive as a remote customer success coordinator?

To thrive as a Remote Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms (e.g., Salesforce, HubSpot), ticketing systems, and remote collaboration tools is typically required. Outstanding problem-solving abilities, empathy, and self-motivation help you build rapport and resolve client issues proactively. These skills are crucial for ensuring customer satisfaction, retention, and seamless service delivery in a remote environment.

What are the most commonly searched types of Remote Customer Success jobs in Riverside, CA?

The most popular types of Remote Customer Success jobs in Riverside, CA are:

What are popular job titles related to Remote Customer Success Coordinator jobs in Riverside, CA?

For Remote Customer Success Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Coordinator jobs in Riverside, CA look for?

The top searched job categories for Remote Customer Success Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Customer Success Coordinator jobs?

Cities near Riverside, CA with the most Remote Customer Success Coordinator job openings:

Remote Customer Success Coordinator jobs near you
Infographic showing various Remote Customer Success Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,048 per year, or $25 per hour.

Senior Customer Success Manager

Wayvia

Irvine, CA • Remote

$90K - $105K/yr

Full-time

Posted 2 days ago

New

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:

The Senior Customer Success Manager partners with our customers. Reporting to the Manager of Customer Success, they will be the main day-to-day point of contact for their book of business. They own the client relationship and be charged with maintaining and growing revenue from customer set while delivering a high-level of customer satisfaction. This individual is an outstanding relationship-builder with a strong customer success mindset, a combination of technical and sales aptitude, collaborative by nature and comfortable being hands-on in the trenches.  

  Essential Function & Responsibilities:  

  • Own a book of business and manage the full customer lifecycle, including onboarding, adoption, expansion, and renewals.
  • Achieve retention, growth, and customer satisfaction goals.
  • Manage customer retention and customer retention initiatives.
  • Collaborate with the new sales team and other internal teams to deploy new customers and serve as trusted advisors.
  • Become an expert in e-commerce and our product suite.
  • Provide customers with valuable insights through data analysis and reporting.
  • Develop success plans and conduct quarterly business reviews at the executive level.
  • Build cross-functional relationships at user and executive levels across various teams and brands.

Minimum Qualifications:

  • Bachelor's degree or equivalent experience.
  • 5+ years of experience in high-volume account management or customer success in digital media, e-commerce, technology platforms, or SaaS.
  • Proven ability to manage and grow a large book of business and share best practices.
  • Experience with major retailers (e.g., Amazon, Best Buy, Home Depot) is a plus.
  • Strong multi-tasking and priority-setting abilities.
  • Previous experience with compensation based on sales/revenue and retention goals.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $90,000-105,000 with commission as part of the compensation structure. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.