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Remote Customer Success Coordinator Jobs in Nevada

Exostar

Customer Success Manager

Carson City, NV · On-site +1

$250K/yr

Manage, prioritize, and drive resolution of open customer items by coordinating with internal ... Herndon, VA, Cincinnati, OH- Hybrid (3x/week) Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH ...

Avero

Customer Success Manager

Las Vegas, NV · Remote

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Avero

Customer Success Manager

Las Vegas, NV · On-site +1

$68K - $74K/yr

Fully remote role for candidates located in the Las Vegas area. WHAT YOU'LL DO * Manage a growing portfolio of customers in your territory. * Assist in developing and evolving the Customer Success ...

Datavant

Customer Success Manager

Carson City, NV · Remote

This person will report directly to the Director of Customer Success. As a CSM, you will manage a ... Experience working with remote/distributed teams (preferred). What We Offer: * Comprehensive health ...

New

Cleo

Customer Success Manager

Carson City, NV · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

New

Ridgeline

Senior Customer Success Manager

Reno, NV · On-site +1

Are you an experienced customer success professional with a passion for fostering meaningful ... Guide customers through pre-implementation readiness and onboarding coordination to ensure ...

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

ForgeFit

Remote Customer Service Specialist

Henderson, NV · On-site +1

$15.75 - $21/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Success Coordinator information

What are the key skills and qualifications needed to thrive as a Remote Customer Success Coordinator, and why are they important?

To thrive as a Remote Customer Success Coordinator, you need strong communication skills, customer relationship management experience, and a background in client-facing roles, often supported by a bachelor’s degree. Familiarity with CRM platforms (e.g., Salesforce, HubSpot), ticketing systems, and remote collaboration tools is typically required. Outstanding problem-solving abilities, empathy, and self-motivation help you build rapport and resolve client issues proactively. These skills are crucial for ensuring customer satisfaction, retention, and seamless service delivery in a remote environment.

How does a Remote Customer Success Coordinator effectively build relationships with clients without face-to-face interaction?

A Remote Customer Success Coordinator relies heavily on proactive communication through email, video calls, and instant messaging to establish trust and rapport with clients. Utilizing regular check-ins, personalized follow-ups, and attentive listening helps bridge the gap created by remote work. Coordinators also leverage collaborative tools and customer relationship management (CRM) platforms to track client needs and ensure timely responses, fostering strong, long-term partnerships despite the lack of in-person meetings.

What does a Remote Customer Success Coordinator do?

A Remote Customer Success Coordinator helps ensure that customers have a positive experience with a company's products or services, working entirely online or from home. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and acting as a liaison between customers and internal teams. They track customer feedback, provide helpful resources, and work to improve overall customer satisfaction. This role requires strong communication skills, organizational abilities, and a customer-oriented mindset.
What are the most commonly searched types of Remote Customer Success jobs in Nevada? The most popular types of Remote Customer Success jobs in Nevada are:
What are popular job titles related to Remote Customer Success Coordinator jobs in Nevada? For Remote Customer Success Coordinator jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Coordinator jobs in Nevada look for? The top searched job categories for Remote Customer Success Coordinator jobs in Nevada are:
What cities in Nevada are hiring for Remote Customer Success Coordinator jobs? Cities in Nevada with the most Remote Customer Success Coordinator job openings:
Remote Customer Success Coordinator jobs near you
Customer Success Manager

Customer Success Manager

Exostar

Carson City, NV • On-site, Remote

$250K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Manager

The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help them operationalize our products within their business.

The CSM collaborates with the Head of Customer Success, as well as leaders across Sales, Solutions Consulting, Onboarding, Professional Services, Product, Support, and Operations. You will be a visible contributor to the Go-To-Market team, bringing urgency, passion, and customer advocacy to every interaction.

Your day if you join us:

  • Partner with assigned customer accounts to ensure they achieve value from Exostar solutions—supporting renewal and expansion opportunities.
  • Develop and maintain a deep understanding of customers' operational processes to guide usage of Exostar products and identify expansion opportunities.
  • Manage, prioritize, and drive resolution of open customer items by coordinating with internal Exostar stakeholders, providing proactive updates throughout.
  • Lead regular operational reviews with customers, discussing support tickets, case metrics, and ongoing performance.
  • Collaborate with services delivery teams to ensure successful execution of service engagements and extended support contracts for assigned accounts.
  • Mentor and train junior Customer Success team members as needed.
  • Support the development and implementation of systems and tools that provide performance metrics and insights into Customer Success effectiveness.

You are a great fit for this role if you:

  • 5+ years of experience in Customer Success or similar customer-facing role
  • Proven experience managing and closing renewal portfolios of $3M+ annually
  • Demonstrated experience generating and closing $250K+ expansion opportunities
  • Strong problem-solving mindset with a commitment to seeing issues through to resolution
  • Passion for helping customers achieve success
  • Strong executive presence and ability to engage customers at all levels
  • Ability to influence through persuasion, negotiation, and consensus building
  • Exceptional attention to detail
  • Strong understanding of the Cybersecurity Maturity Model Certification (CMMC) framework, including CMMC 2.0 requirements and assessment processes.
  • Familiarity with related cybersecurity and compliance standards such as NIST 800-171, FedRAMP, or DFARS 252.204-7012.
  • Experience supporting customers through compliance readiness, audits, assessments, remediation planning, or certification initiatives.

Exostar's cloud-based platforms serve the Aerospace & Defense, Life Sciences, Healthcare, and other highly regulated industries by enabling secure collaboration, information sharing, and compliance. We build trusted communities and deliver insights that help organizations mitigate risk and operate more efficiently.

What we offer:

  • A culture focused on employee growth, including internal promotions and educational assistance
  • A fun, engaging workplace with social and community-building activities
  • Comprehensive benefits and flexible time off plans

Location: Herndon, VA, Cincinnati, OH- Hybrid (3x/week)

Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH, FL, SC, VA, CO, IN, WA, NV, CA, MA

Exostar is an Equal Employment Employer. The company provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, marital status, disability status or genetic information. Exostar is committed to providing equal employment opportunities for all persons in all facets of employment including recruiting, hiring, compensation, promotion, training, benefits, transfers and working conditions.

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