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Remote Behavioral Health Jobs in Indiana (NOW HIRING)

Parkview Health

Virtual Care Technician

Fort Wayne, IN · On-site +1

Is responsible for continuous remote monitoring and surveillance/observation of behaviors for ... Coordinates and facilitates communication with the nursing unit and other health care departments ...

Parkview Health

Virtual Care Technician

Fort Wayne, IN · On-site +1

Is responsible for continuous remote monitoring and surveillance/observation of behaviors for ... Coordinates and facilitates communication with the nursing unit and other health care departments ...

State of Indiana

Lead and Healthy Homes Educator

Indianapolis, IN · On-site +1

$47K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... a remote training platform and through on-site face-to-face education performed at health ... Specialized knowledge of social, behavioral, and biological sciences. * Working knowledge of laws ...

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Remote Behavioral Health information

What is a remote behavioral health?

A Remote Behavioral Health job involves providing mental health support and counseling services to clients via telehealth platforms. Professionals in this field, such as therapists, counselors, and social workers, conduct virtual sessions to assess, diagnose, and treat various behavioral and emotional issues. These roles often require licensure, strong communication skills, and experience with telehealth technology. Remote behavioral health jobs offer flexibility while ensuring clients receive necessary mental health care from a distance.

What are some unique challenges faced by remote behavioral health professionals, and how do employers typically support them?

Remote Behavioral Health professionals may encounter challenges like maintaining client engagement virtually, ensuring privacy, and managing potential feelings of isolation from colleagues. Many employers address these by providing regular clinical supervision, opportunities for team collaboration through online meetings, and resources for maintaining data security and compliance. Access to ongoing training in telehealth best practices and digital communication skills is also commonly offered. Such support mechanisms help professionals deliver high-quality care and foster a sense of connection with both clients and the broader care team.

What are the key skills and qualifications needed to thrive in the remote behavioral health position, and why are they important?

To thrive as a Remote Behavioral Health professional, you typically need a background in psychology, social work, counseling, or a related field, along with appropriate state licensure or certification. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is essential. Strong soft skills such as empathy, active listening, cultural sensitivity, and self-motivation are key for building therapeutic relationships and maintaining client engagement remotely. These competencies ensure effective, ethical care delivery and facilitate positive outcomes in a virtual behavioral health environment.

What are the most commonly searched types of Behavioral Health jobs in Indiana?

The most popular types of Behavioral Health jobs in Indiana are:

What are popular job titles related to Remote Behavioral Health jobs in Indiana?

For Remote Behavioral Health jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health jobs in Indiana look for?

The top searched job categories for Remote Behavioral Health jobs in Indiana are:

What cities in Indiana are hiring for Remote Behavioral Health jobs?

Cities in Indiana with the most Remote Behavioral Health job openings:

Remote Behavioral Health jobs near you
Infographic showing various Remote Behavioral Health job openings in Indiana as of August 2026, with employment types broken down into 60% Full Time, 36% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Patient Service Representative (Bilingual, Non-Clinical) - Remote in Indiana

Indiana Health Centers, Inc.

Indianapolis, IN • Remote

$16.36 - $18.32/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Description

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.


The IHC Corporate team is now recruiting for a bilingual (Spanish) Non-Clinical Patient Service Representative (PSR) living in the state of Indiana. The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions.


Applicants who meet the following qualifications will receive priority consideration for this role:

  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Spanish communication skills (required)
  • Medical customer service experience
  • Remote work experience

Corporate Hours of Operation

Monday - Friday, 8:00 am - 5:00 pm


IHC's robust benefits and compensation package includes:

  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Patient Service Representative role responsibilities include:

  • Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
  • Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
  • Processing appropriate patient paperwork in a timely manner.
  • Educating patients regarding documents they will need to provide at the time of service.
  • Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
  • Communicating with patients care team as necessary.

Required Skills:

  • Demonstrate high detail orientation and accuracy.
  • Perform responsibilities accurately, efficiently, and timely.
  • Demonstrate knowledge of standard office practices and procedures.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Follow standard work procedures.
  • Participate in process improvement projects as required.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements

  • Graduation from a standard high school, or equivalent (required)
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Bilingual in Spanish (required)
  • Medical customer service experience
  • Remote work experience

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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