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Registration Representative Jobs in California (NOW HIRING)

CommonSpirit Health

Patient Registration Rep

Northridge, CA · On-site

$19.25 - $26.50/hr

One California As our Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day, you will identify ...

Posted today

CommonSpirit Health

Patient Registration Rep

Oxnard, CA · On-site

$19 - $26.25/hr

One California As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients ...

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All JobsRegistration Representative JobsRegistration Representative Jobs in California

Registration Representative information

See California salary details

$7

$22

$47

How much do registration representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for registration representative in California is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.03 per hour, depending on experience, location, and employer.

What is a registration representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

What are the key skills and qualifications needed to thrive as a registration representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What are some common challenges faced by registration representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

More about Registration Representative jobs

What are popular job titles related to Registration Representative jobs in California?

For Registration Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Registration Representative jobs in California look for?

The top searched job categories for Registration Representative jobs in California are:

What are popular job titles related to Registration Representative jobs in CA?

For Registration Representative jobs in CA, the most frequently searched job titles are:

Registration Representative jobs near you
Infographic showing various Registration Representative job openings in California as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $45,858 per year, or $22 per hour.

Patient Registration Rep

CommonSpirit Health

Northridge, CA • On-site

$19.25 - $26.50/hr

Full-time

Posted 21 hours ago

Posted today

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 542 frontline employees who took The Breakroom Quiz

422nd of 898 rated healthcare providers

Job description

Founded in 1955, Dignity Health - Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit hospital located. Serving over 80,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, heart care, cancer care, and women’s health. It is the only pediatric trauma center in the San Fernando Valley. 

Additionally, Northridge Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Thrombectomy-Capable Stroke Center and has been recognized as one of America’s 50 Best Hospitals by Healthgrades in 2026.

One Community. One Mission. One California 


As our Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day, you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you must demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication skills, all of which are crucial for patient satisfaction and reimbursement.

  • Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, Behavioral Health Unit, and Rehabilitation units.
  • Ensures complete, accurate, and timely entry of demographic information into the ADT system at the time of registration.
  • Properly identifies the patient to ensure medical record numbers are not duplicated.
  • Responsible for reviewing assigned accounts to ensure accuracy and that required documentation is obtained and completed.
  • Meets CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable, and documents completion within the hospital's information system for regulatory compliance and audit purposes.
  • Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement.

 This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.


Required

  • High School Graduate or GED
  • Applicable education and/or training can be used to balance a lack of experience
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
  • Experience in requesting and processing financial payments
  • Fire Safety, within 90 Days


Preferred

  • Minimum 2 years of experience

What CommonSpirit Health employees say

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