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Reception Manager Jobs in Michigan (NOW HIRING)

Kalamazoo Defender

Receptionist

Kalamazoo, MI · On-site

Preferred: * 2+ years of prior experience in reception, administrative support, customer service, or related office support work. * Experience operating multi-line phone systems and managing high ...

New

Entech Medical Staffing

Medical Receptionist

Pontiac, MI · On-site

$18 - $20/hr

Handle phone reception duties, directing calls professionally * Maintain and manage medical records with confidentiality in NextGen EMR system * Provide excellent customer service to patients and ...

New

AD Mortgage

Office Manager

Troy, MI

Maintain the appearance and organization of the reception area. * Schedule appointments and manage meeting room calendars. * Provide general administrative support to staff as needed. * Oversee day ...

Salem University

Office Manager

Southfield, MI

$50K/yr

Manage front desk reception and overall facility needs (keys, FOBs, equipment maintenance, site maintenance). * Process all office mail. * Manage Student and Staff badge/ID process. * Inventory and ...

Orbis Education

Office Manager

Southfield, MI · On-site

$50K/yr

Manage front desk reception and overall facility needs (keys, FOBs, equipment maintenance, site maintenance). * Process all office mail. * Manage Student and Staff badge/ID process. * Inventory and ...

Thav, Ryke and Assoc

Be Seen First

Paralegal Legal Assistant

Southfield, MI · On-site

$40K - $475K/yr

Maintain a clean and organized reception area * Handle incoming and outgoing mail, deliveries, and courier services * Schedule appointments and manage conference room bookings Legal Assistant Duties:

Optalis Healthcare

Receptionist

Sterling Heights, MI

$14.75 - $19.50/hr

Manage the reception area to ensure it is tidy and presentable at all times. * Handle incoming and outgoing mail and deliveries. * Assist with general administrative tasks such as data entry, filing ...

Optalis Healthcare

Receptionist

Sterling Heights, MI · On-site

$14.75 - $19.25/hr

Manage the reception area to ensure it is tidy and presentable at all times. * Handle incoming and outgoing mail and deliveries. * Assist with general administrative tasks such as data entry, filing ...

Optalis Healthcare

Receptionist

Sterling Heights, MI · On-site

$14.75 - $19.25/hr

Manage the reception area to ensure it is tidy and presentable at all times. * Handle incoming and outgoing mail and deliveries. * Assist with general administrative tasks such as data entry, filing ...

Hackley Community Care

Clerical Float

Muskegon, MI · On-site

Reception (Medical, Dental, School-Based Health): * Greet and assist patients in a professional and welcoming manner * Schedule appointments and manage calendars * Collect and update patient ...

Hackley Community Care

Clerical Float

Muskegon, MI · On-site

Reception (Medical, Dental, School-Based Health): * Greet and assist patients in a professional and welcoming manner * Schedule appointments and manage calendars * Collect and update patient ...

Hackley Community Care

Clerical Float

Muskegon, MI

Reception (Medical, Dental, School-Based Health): * Greet and assist patients in a professional and welcoming manner * Schedule appointments and manage calendars * Collect and update patient ...

Trinity Health - IHA

Surgery Scheduler I

Ypsilanti, MI

$17 - $22/hr

Obtains insurance authorizations and oversees the management of consent forms for surgical ... Must be able to work effectively as a member of the Patient Care/Reception team. * Assumes ...

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Reception Manager information

See Michigan salary details

$9.6K

$53.4K

$77.1K

How much do reception manager jobs pay per year?

As of May 29, 2026, the average yearly pay for reception manager in Michigan is $53,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $71,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Michigan? The most popular types of Reception jobs in Michigan are:
What are popular job titles related to Reception Manager jobs in Michigan? For Reception Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Michigan look for? The top searched job categories for Reception Manager jobs in Michigan are:
What cities in Michigan are hiring for Reception Manager jobs? Cities in Michigan with the most Reception Manager job openings:
Reception Manager jobs near you
Appointment/Receptionist Manager

Appointment/Receptionist Manager

University of Detroit Mercy

Detroit, MI • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Description

Job ID

AF9522-0618-1903


Position Classification

FT Administrator


Position Summary

Supervise Graduate Clinic Coordinators (Periodontics, Oral Surgery, AEGD) ADP Coordinator, Pediatric Coordinator, Telecommunication, and Reception.


Essential Duties and Responsibilities

Supervising the Telecommunications: 

  • Monitor patient calls to assure patients are greeted in a friendly and professional manner.
  • Monitor patient calls to confirm patients are receiving accurate information. 
  • Assure appointments are scheduled correctly with the provider and clinic.
  • Assure staff is correcting patient information based on reports (patient unsubscribed and blank or incorrect number) provided by Easy Market.
  • Ensure staff is following script when scheduling screening appointments.
  • Assure staff is following protocol for pre-registration and the patient information is accurate. 

Supervising the Reception: 

  • Assure patients and visitors are greeted in a friendly and professional manner.
  • Assure patients of record are encouraged to use Kiosk for check-in.
  • Assure patients are receiving accurate information.
  • Assure staff is following protocol for new patient's appointments. 

Supervising Staff: 

  • Ensure staff is following the Dental Center attendance policy.
  • Ensure there is adequate coverage for daily operations in the coordinator clinics, telecommunications, and reception areas. 
  • Hire, train, discipline and dismiss staff as necessary.
  • Review and approve time cards.

Supervising Coordinators: 

  • Assure patients and visitors are greeted in a friendly and professional manner.
  • Assure patients appointments are scheduled accurately.
  • Assure patients calls are returned in a timely manner.
  • Assure patients are signing treatment plans before treatment and receiving accurate information related to their planned treatment. 

Administrative Responsibilities: 

  • Assist with schedules (Graduate Clinics, Emergency, and Screening).
  • Medical consults for clinics (Graduate and Undergraduate Clinics).
  • Assist with the financial staff when needed.

Requirements

Minimum Qualifications

  • Education: A College Degree.
  • Experience: Five years to seven years (Equivalent combination of education and employment).

Knowledge, Skills, and Abilities

  • Thorough knowledge of dental procedures.
  • Organizational skills.
  • Previous supervisory experience.
  • Strong communication skills.
  • Strong Problem solving skills.
  • Ability to motivate and build a quality team.

Physical Requirements

Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).


Work Environment

Regular exposure to favorable conditions such as those found in a normal office.


Salary/Pay Information

Commensurate with Experience 


Anticipated Schedule

Monday- Friday, 8:30 a.m. - 5:00 p.m. 

Employee Benefits 

At the University of Detroit Mercy we continually strive to provide a high-quality, comprehensive benefits package to our valued employees. We offer our employees the following: 


Medical -

        o Three health plans to choose from with a large national provider network

Dental -

           o UDM's School of Dentistry, discounted to you and your dependents

           o Option to purchase additional dental plan through Sun Life

Vision - 

           o UDM's School of Optometry, discounted to you and your dependents

o Option to purchase additional vision plan through Heritage

Health Savings Account and Flexible Spending Account options

Employee Assistance Program -

       o Provided to everyone in your household

Short-Term and Long-Term Disability

Life and AD&D - 

        o One times base salary up to a hundred thousand dollars

Option to purchase additional life insurance, accident insurance, and/or critical illness insurance

Tuition Remission Benefit for you, your spouse, and children

Retirement Plan -

       o UDM provides matches up to 8%


Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.  

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