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Reception Manager Jobs in Michigan (NOW HIRING)

DOCS, LLC

Receptionist Team Lead

Saint Joseph, MI · On-site

$14.75 - $19.50/hr

In addition to performing core reception tasks, the Receptionist Team Lead will also collaborate with other teams and managers to ensure efficiency across the organization. Job Responsibilities

Trinity Health

IHAMI_Medical Receptionist

Clarkston, MI · On-site

$16.50 - $20/hr

Creates and administers Reception schedules. Manages Guardian Revenue Report. Supports other offices, attends meetings and training as assigned. Performs other duties as assigned. For those Medical ...

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Reception Manager information

See Michigan salary details

$9.6K

$53.4K

$77.1K

How much do reception manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for reception manager in Michigan is $53,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $71,900.00 per year, depending on experience, location, and employer.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are the most commonly searched types of Reception jobs in Michigan? The most popular types of Reception jobs in Michigan are:
What are popular job titles related to Reception Manager jobs in Michigan? For Reception Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Michigan look for? The top searched job categories for Reception Manager jobs in Michigan are:
What cities in Michigan are hiring for Reception Manager jobs? Cities in Michigan with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Michigan as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $53,385 per year, or $25.7 per hour.
Receptionist Team Lead

Receptionist Team Lead

Dermatologists of Central States

Saint Joseph, MI • On-site

$14.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Receptionist Team Lead
Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Summary
The Receptionist Lead is responsible for overseeing and supporting the daily operations of the reception team while ensuring a smooth and efficient patient experience. In addition to performing core reception tasks, the Receptionist Team Lead will also collaborate with other teams and managers to ensure efficiency across the organization.

Job Responsibilities

  • Answer multi-line phones.
  • Greet patients and vendors.
  • Sign patients in and out while obtaining insurance information and any other necessary patient data.
  • Enter patient data into EHR systems.
  • Schedule patient appointments both on the phone and at checkout desks.
  • Collect outstanding balances and copays.
  • Provide patients with support and guidance as needed.
  • Maintain a safe, secure and healthy work environment by establishing and following standards and procedures.
  • Assist the Office Manager in creating the reception team’s weekly schedule.
  • Review provider schedule to utilize override capabilities when appropriate.
  • Address patient concerns, team concerns, and serve as a point of escalation for reception issues that arise.
  • Train new team members and provide coaching for existing team members.
  • Serve as the point of contact for the DOCS billing team.
  • Process returned statements.
  • Develop and implement opportunities to increase efficiency.
  • Spot check reception work and run audits.
  • Review daily deposits and deliver cash deposits to the bank (when applicable).
  • Interview candidates.
  • Document an file HIPAA/incident reports
  • Other duties as assigned.
Benefits
  • Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

  • High School diploma or equivalent certificate.
  • 2+ years reception experience (2+ years).
  • Prior experience with medical terminology (preferred)
  • Ability to learn related center tasks and be of assistance to management and physicians.
  • Self-motivated to achieve the highest patient care and customer service standards.

Physical Demands

  • Employees may be regularly required to sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard while performing the duties of this job.
  • Prolonged periods of sitting at a desk.

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