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Reception Manager Jobs in Detroit, MI (NOW HIRING)

JSL

Business Office Manager

West Bloomfield, MI · On-site

Manages front desk reception staff coverage and provides additional coverage as needed by answering telephones, greeting residents and visitors, directing inquiries. * Maintains office supply ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Detroit, MI

Reception Manager information

See Detroit, MI salary details

$10.1K

$56K

$81K

How much do reception manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for reception manager in Detroit, MI is $56,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $75,500.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
What are popular job titles related to Reception Manager jobs in Detroit, MI? For Reception Manager jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Reception Manager jobs in Detroit, MI look for? The top searched job categories for Reception Manager jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Reception Manager jobs? Cities near Detroit, MI with the most Reception Manager job openings:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,043 per year, or $26.9 per hour.

Education Technician-Reception and Administrative Personnel

LAUKOA

Warren, MI

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready.

Summary

The ACES mission is to promote lifelong learning opportunities vigorously to sharpen the competitive edge of the Army by providing and managing quality self-development programs and services. ACES also supports the education and career goals of family members, Department of the Army civilians, and other eligible personnel

Provide Army Continuing Education System - Education Support Services that supports Soldiers’ professional and personal growth through a continuum of education programs and services that range from academic and career guidance to enhancement of job performance and skill qualifications and includes assistance to ease the transition of Soldiers returning to civilian life. Services include counseling, credentialing/licensure, testing, instruction, technological and automation services and administration support services at Army Education Centers.

Positions available in Hawaii, Alaska, Korea, Japan, Okinawa, Alabama, Georgia, Florida, Texas, New Mexico, North Carolina, Kentucky, Colorado, New York, Arizona, California, South Carolina, Kansas, Missouri, Louisiana, Oklahoma, Virgina, Washington, Maryland, Illinois, Pennsylvania, and New Jersey Active Army Bases.

Job Description

  • Provide Reception and Administration Support Services.
  • Serve as first point of contact for ACES customers
  • Operate basic office equipment, e.g. photocopier, scanner, facsimile, multi-line phone/voicemail systems, and basic computer programs
  • Provide in and out-processing information to Soldiers
  • Have a thorough understanding of the education management system and provide general information and guidance to assist Soldiers in navigating the system (currently ArmyIgnitED).
  • Ensure client’s education record information is posted correctly
  • Open and sort mail; receive, date stamp, and distribute
  • Prepare materials for education informational briefings
  • Identify and recommend the ordering of education-related handouts and marketing items
  • Post schedules for courses, and track classroom and facility usage.
  • Catalog and assist in administration of equipment/supplies
  • Arrange materials, classroom equipment, and computers
  • Identify and assist in correcting safety issues
  • Other administrative duties

Qualifications

The minimum knowledge, skills, and abilities required to perform these services/tasks include:

  • Customer service skills;
  • Knowledge of U.S. post-secondary education programs;
  • Demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based application
  • A minimum of one (1) year of reception and/or administrative experience;
  • A favorable NACI security investigation;
  • 30 semester hours of college from a nationally or regionally accredited college is required.

Salary: $20 - $30 per hour + Health and Welfare based on location

Contingent upon contract award

We are an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We offer a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

We give preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

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