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Reception Manager Jobs in Detroit, MI (NOW HIRING)

Corewell Health

Registrar Pain Management

Troy, MI · On-site

Job Summary Under the direction of the Patient Access Registration Front Line Manager, the Acute ... Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting ...

Spectrum Health

Registrar Pain Management

Troy, MI · On-site

Job Summary Under the direction of the Patient Access Registration Front Line Manager, the Acute ... Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting ...

Spectrum Health

Hospitality Associate

Taylor, MI · On-site

$14 - $19/hr

Works closely with Environmental Services Attendants and Supervisors to assure reception & patient ... Manage all items in a very organized manner. * Actively participates in safety initiatives and risk ...

Spectrum Health

Hospitality Associate

Trenton, MI · On-site

$13.50 - $18.50/hr

Works closely with Environmental Services Attendants and Supervisors to assure reception & patient ... Manage all items in a very organized manner. * Actively participates in safety initiatives and risk ...

Camp Bow Wow

Assistant Camp Manager

Clarkston, MI · On-site

$18/hr

The Front Desk Reception Area - ensure the proper functioning of all-day camp and boarding ... Time Management and project management skills are critical. * Excellent verbal and written ...

Gameday Social

Hostess

Canton, MI · On-site

$15/hr

You will manage reservations, coordinate seating to balance server workloads, and maintain a welcoming atmosphere from entry to exit. Guest Reception: Greet all arriving and departing guests warmly ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Detroit, MI

Reception Manager information

See Detroit, MI salary details

$10.9K

$60.6K

$87.6K

How much do reception manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for reception manager in Detroit, MI is $60,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $81,700.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Detroit, MI?

The most popular types of Reception jobs in Detroit, MI are:

What are popular job titles related to Reception Manager jobs in Detroit, MI?

For Reception Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Detroit, MI look for?

The top searched job categories for Reception Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Reception Manager jobs?

Cities near Detroit, MI with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Detroit, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,521 per year, or $29.1 per hour.

Registrar Pain Management

Corewell Health

Troy, MI • On-site

Full-time

Medical, Retirement

Posted 6 days ago

Corewell Health rating

6.9

Company rating: 6.9 out of 10

Based on 781 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers

Job description

Full-time Monday to Friday, no weekends, no holidays.
Day shift hours will be 7:30 a.m. to 4 p.m.
Position will support the Pain Management Clinic in Rochester Hills.
Job Summary
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.
Essential Functions
  • Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
  • Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
  • Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
  • Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
  • Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.
  • Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.
  • May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
  • Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.
  • Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
  • May facilitate scheduling in identified areas for ancillary testing.
  • Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.
  • May act as a preceptor to a newer staff member.
  • Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.
  • Provide excellent service to our clinical and "downstream" departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.
  • Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.
  • Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.
  • Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.

Qualifications
Required
  • High School Diploma or equivalent
  • 1 year of relevant experience customer service role or health care industry
  • Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc).
  • Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min).

Preferred
  • Windows, Excel, Word, Outlook, EPIC, Electronic Eligibility System and various websites for third party payers for verification.

About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
As part of our hiring process, you may be invited to complete an initial screening using an AI-enabled voice agent. This screening focuses on job-related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare!
How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Troy Hospital - 44201 Dequindre Rd - Troy
Department Name
Pain Management - Troy Hosp
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
7:30 a.m. to 4 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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