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Night Reception Jobs in Michigan (NOW HIRING)

Arbor Lodging

Part Time Night Auditor

Troy, MI · On-site

$14 - $18.75/hr

They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: * Check front office accounting records for accuracy ...

Tru Hilton Troy

Part Time Night Auditor

Troy, MI · On-site

$14 - $18.75/hr

They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: * Check front office accounting records for accuracy ...

Under Canvas Inc.

Night Auditor

South Haven, MI · On-site

$20 - $22/hr

Summary As a Night Auditor, you play a critical role in maintaining the camp operations overnight ... Greet and check in guests at the reception desk, showcasing our amenities, and activities

McLaren

Patient Access Representative

Lapeer, MI · On-site

$16 - $20.25/hr

Full Time Night Shift Shift Times: 6:00pm-6:30am Position Summary: Under the direction of the ... Greet customers promptly with a warm and friendly reception. * Collects, documents, scans all ...

Tenaris

$1.50/hr

Night Shift Premium (for overnight shifts): $1.50 in addition to base rate. Purpose: Performs the ... Main Activities: - Controls material reception. - Carries out material loading. - Cuts bars or ...

McLaren

Patient Access Representative

Mount Pleasant, MI · On-site

$16 - $20.25/hr

... reception; and provides patient way finding as required. The Patient Access Representative is ... Monitors Hospital entrance at night and notifies appropriate nursing personnel when necessary. 21.

Fiddler s Elbow Golf And Country Club Inc

$13.75 - $17.75/hr

Ensure work area, coat closet and reception area is kept neat and clean * Must be knowledgeable of ... Weekly Special Menus (Sea to Table & Steak House Night) * Send morning agenda to Club personnel via ...

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Night Reception information

What is a night receptionist?

Night receptionists are staff members who work at the front desk of hotels, hospitals, or other facilities during nighttime hours. Their main duties include checking in guests, handling reservations, answering inquiries, and ensuring the security and smooth operation of the premises overnight. Night receptionists may also perform administrative tasks, process payments, and respond to emergencies or guest requests that arise during the night. This role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision.

What skills and qualifications are needed to be a night receptionist?

To thrive as a Night Receptionist, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with hotel management software, reservation systems, and standard office equipment is typically required. Excellent communication, problem-solving ability, and reliability are standout soft skills in this role. These competencies ensure smooth overnight operations, guest satisfaction, and effective handling of any issues that arise during non-standard hours.

What challenges do night receptionists face and how can they be managed?

Night receptionists often encounter challenges such as handling late check-ins, managing security concerns, and addressing guest issues with limited on-site support. Effective communication skills and the ability to stay calm under pressure are crucial for resolving unexpected situations. Many employers provide protocols and training to help night receptionists manage these challenges, and collaborating with security staff or on-call managers is common practice to ensure a safe and smooth overnight operation.

What is the difference between Night Reception vs Front Desk Clerk?

AspectNight ReceptionFront Desk Clerk
Work HoursTypically overnight or late-night shiftsDay shifts, but can include evenings
CertificationsBasic customer service, hospitality experienceCustomer service, hospitality experience
Work EnvironmentHotels, motels, 24/7 facilitiesHotels, resorts, similar settings
ResponsibilitiesCheck-ins/outs, security, guest inquiriesCheck-ins/outs, reservations, guest assistance

Both Night Reception and Front Desk Clerk roles involve guest services in hospitality settings. The main difference lies in work hours, with Night Reception working overnight shifts, while Front Desk Clerks typically work daytime hours. Responsibilities and required skills are similar, focusing on customer service and guest management.

What does a night reception do?

A night reception involves managing front desk operations during overnight hours, including checking in guests, handling reservations, answering inquiries, and ensuring security. The role often requires good communication skills, attention to detail, and the ability to work independently in a quiet environment.

What are the most commonly searched types of Reception jobs in Michigan?

The most popular types of Reception jobs in Michigan are:

What cities in Michigan are hiring for Night Reception jobs?

Cities in Michigan with the most Night Reception job openings:

Night Reception jobs near you

Part Time Night Auditor

Arbor Lodging

Troy, MI • On-site

$14 - $18.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
  • Check front office accounting records for accuracy summarize information for the hotel's financial records
  • Track room revenue, occupancy percentages, and other front office operating statistics
  • Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
  • Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
  • Ensure charges of the day have been properly posted to the appropriate guest folio or master account
  • Process guest charges voucher and credit card vouchers
  • Transfer charges and deposits to master accounts
  • Check to see that all charges are assigned to the appropriate departments
  • Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
  • Print and file reservations for the next business day
  • Monitor the status of coupon, discount, and other promotional programs
  • Perform check-ins and check-outs as well as wake-up calls
  • Summarize results of operations for management
  • Balance the days charges, making corrections as necessary
  • Respond to guest needs, special requests, and complaints
  • Ability to sit, stand, or walk for extended periods of time
  • Additional tasks may be assigned at any given time

Requirements
Qualifications:
  • High school graduate or equivalent
  • Minimum one (1) year of hotel front desk experience
  • Understand basic principles of auditing, balancing, and closing out accounts
  • Know how to operate front office equipment
  • Experience handling cash, accounting procedures, and general administrative tasks.
  • Excellent customer service skills.

Benefits:
  • Competitive salary
  • Annual review with increase potential
  • 401k program with company match
  • Medical, Dental, and Vision insurance available to eligible employees
  • Wellness benefits available to eligible employees

Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
  • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
  • Lead with Heart - Be kind, passionate and hospitable.
  • Be Accountable - Take ownership and deliver results.
  • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
  • Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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